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Outreach Worker - OAC

Forest Hills, NY · On-site

$20/hr

Outreach Worker - OAC Job Title: Outreach Worker Department/Program: Older Adult Services Status: Part-Time Compensation: $20 hourly Schedule: 20 hours per week / 7 days per week / flexible hours ...

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Case Worker - OAC

Forest Hills, NY · On-site

$24.73/hr

Case Worker - OAC Job Title: Case Worker Status: Full-Time Compensation: $24.73 per hour Location: Forest Hills, Jamaica, Kew Gardens, and Pomonok, Queens, NY Schedule: Monday through Friday (varies ...

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Outreach Worker - OAC

Forest Hills, NY · On-site

$20/hr

Outreach Worker - OAC Job Title: Outreach Worker Department/Program: Older Adult Services Status: Part-Time Compensation: $20 hourly Schedule: 20 hours per week / 7 days per week / flexible hours ...

Sensa Recruiting

Program Assistant

Jackson Heights, NY

$17 - $18/hr

LGBTQ Program Assistant Job Title: Program Assistant Status: Full-Time Compensation: $17.00 - $18.00 per hour Location: Jackson Heights, NY Schedule: Monday - Friday; 35 hours per week Queens Center ...

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Youth Development Specialist

Jamaica, NY · On-site

$21.98 - $23/hr

Youth Development Specialist Title of Position: Youth Development Specialist Job Type: Full-Time Compensation: $21.98 - $23.00 per hour Schedule: Monday - Thursday: 1:00 p.m. - 9:00 p.m., Friday: 9 ...

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Transportation Driver

Forest Hills, NY · On-site

$19.25/hr

Transportation Driver Title of Position: Driver Job Type: Full-time Compensation: $19.25 per hour Locations: Forest Hills, NY Join Queens Community House (QCH) and help connect older adults to their ...

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Transportation Driver

Forest Hills, NY · On-site

$19.25/hr

Transportation Driver Title of Position: Driver Job Type: Full-time Compensation: $19.25 per hour Locations: Forest Hills, NY Join Queens Community House (QCH) and help connect older adults to their ...

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Infographic showing various job openings at Sensa Recruiting in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 86% Physical, and 14% Hybrid job distribution.

Bilingual Social Care Navigator

Sensa Recruiting

Forest Hills, NY • Hybrid

$24.73 - $27.47/hr

Full-time

Posted 13 days ago

Job description

 

Bilingual Social Care Navigator


Program: Queens Childcare Network (QCCN)
 
Location: Forest Hills, NY
 
Status: Full-Time
 
Job Type: Hybrid (approximately 70% Office/Field, 30% Remote)
 

Compensation: $24.73 – $27.47 per hour; commensurate with experience.

Schedule: 35 hours per week, Monday - Friday; Periodic weekend and evening work required with advance notice

 
 
Position Summary
Queens Childcare Network (QCCN), a program of Queens Community House, seeks a compassionate, organized, and bilingual (English/Spanish) Social Care Navigator (SCN).
 
The Social Care Navigator will work directly with Medicaid members to identify Health- Related Social Needs (HRSNs), develop person-centered care plans, coordinate referrals, and provide Enhanced Care Management (ECM) navigation services that improve health outcomes and family stability.
 
This position places a strong emphasis on connecting pregnant individuals, postpartum families, infants, and young children to community resources, including childcare, WIC, healthcare, nutrition assistance, housing, transportation, behavioral health, and other essential services. The SCN will accurately document all activities within the designated care management platforms while ensuring high-quality, culturally responsive, and trauma-informed services.

Key Responsibilities

Social Care Navigation

  • Conduct Health-Related Social Needs (HRSN) screenings with Medicaid members.
  • Complete comprehensive assessments and develop individualized care plans.
  • Coordinate Enhanced Care Management services consistent with NYS Social Care Network requirements.
  • Provide ongoing care coordination through regular follow-up with participants.
  • Assist families in overcoming barriers to accessing healthcare and community services.
  • Monitor progress toward care plan goals and document outcomes.

Childcare & Family Navigation

  • Assist eligible families in accessing subsidized and publicly funded childcare programs.
  • Guide families through childcare eligibility, application, enrollment, and recertification processes.
  • Coordinate with Family Child Care providers, Early Childhood Programs, and community partners.
  • Support families in maintaining childcare stability while addressing barriers that may impact employment, education, or healthcare access.

Resource Coordination

Provide navigation and referrals for:

  • WIC
  • SNAP
  • Medicaid
  • Housing resources
  • Food assistance
  • Transportation
  • Behavioral health
  • Maternal and infant health services
  • Pediatric care
  • Developmental screenings
  • Early Intervention
  • Home visiting programs
  • Community-based supports

Community Outreach

  • Participate in outreach events throughout Queens.
  • Conduct community presentations and enrollment events.
  • Build relationships with healthcare providers, community organizations, and partner agencies.
  • Promote QCCN's Social Care Navigation services to eligible families.

Documentation & Compliance

  • Maintain accurate and timely documentation within the SCN care management platform.
  • Document screenings, care plans, referrals, follow-up activities, and outcomes.
  • Ensure compliance with SIPPS Social Care Network, NYS DOH, Medicaid, HIPAA, and organizational requirements.
  • Meet productivity, quality assurance, and documentation standards.

Skills & Competencies

  • Willingness and ability to travel within the QCCN catchment area.
  • Strong time management, organization, and documentation skills.
  • Ability to multitask and prioritize responsibilities in a dynamic environment.
  • Demonstrated collaborative mindset and ability to support peers in a leadership capacity.
  • Deep respect for and understanding of underserved communities.
  • Strength-based communication, coaching, and relationship-building skills.

Qualifications

  • Bachelor's degree in Social Work, Human Services, Public Health, Psychology, Early Childhood, or related field; equivalent experience may be considered.
  • Ability to fluently read, write, and speak in English and Spanish.
  • Minimum two years of experience working with families in health care, social services, early childhood, care coordination, case management, or community- based programs.
  • Knowledge of Medicaid and community resources.
  • Strong organizational and documentation skills.
  • Excellent interpersonal and communication skills.
  • Ability to work independently and collaboratively within a multidisciplinary team.
  • Proficiency with Microsoft Office and electronic documentation systems.

Preferred

  • Experience with Social Care Networks, Medicaid care management, or Health Home programs.
  • Knowledge of New York City childcare subsidy programs and Family Child Care Networks.
  • Experience working with pregnant individuals, infants, and young children.
  • Familiarity with Unite Us, FindHelp, Channels360, or similar care coordination platforms.
  • Knowledge of WIC, SNAP, Early Intervention, and maternal-child health resources.

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Drug-Free Workplace.

Employment Type: FULL_TIME

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