Customer Service -Delivers government services in a respectful, responsive, and solution-oriented manner.
Communication -Is always clear about what we're doing and why we're doing it.
Collaboration -Works with partners - communities, schools, faith groups, private business, and non-profitagencies - to see that services are not duplicated but rather are complimentary, aligned, and provided by the partners who can deliver the service most effectively.
Stewardship -Works proactively to make investments, guided by resident input, which will transform lives, communities, and government.
Empowerment -Works with individuals and families to affirm strengths, develop skills, restore hope, and promote self-reliance.
Resiliency -Fosters public preparedness and responds when families and communities face health and safety emergencies.
Innovation -Takes informed risks to deliver services more effectively and learns from successes and failures.
Knowledge - Knowledge of federal, state, and county statutes, rules, and regulations concerning corrections.
Demonstrates knowledge and understanding of human behavior, cultural diversities, and language barriers to ensure equitable service delivery.
Knowledge of constitutional rights related to detention and residential facilities,
Knowledge of community and other resources available related to the issues of youth and juveniles in treatment/detention.
Knowledge of social and economic problems related to facility residents.
Knowledge of the principles, practices, and techniques of correctional case work and treatment.
Knowledge of personality development, environmental factors, and situational aspects of human behavior which contribute to behavior patterns.
Abilities - Ability to organize information for court hearings and present evidence in court.
Ability to analyze complex case situations and evaluate potential for improvement.
Ability to independently investigate, supervise, and counsel juvenile and offenders.
Ability to motivate individuals, families, and groups to achieve treatment goals.
Ability to establish and maintain effective working relationships with offenders, employees, criminal justice agencies, and the public.
Ability to exercise good judgment in making decisions and determining when additional case review or action is needed.
Ability to deal tactfully with people during tense situations.
Ability toeffectively respond both physically and mentally at levels inherent in performing the position's essential duties.
Ability to use Microsoft (MS)Office software for the performance of essential duties.
Ability to use appropriate discretion in dealing with matters of a confidential nature