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Accounts Receivable Specialist
National Retail Accounts & Chargeback ManagementCompanyUnlockt Brands Inc.LocationBuena Park, CA Employment TypeFull-TimeLevelMid-Level (3–5 Years Experience)Reports ToAccounting ManagerDepartmentFinance & Accounting Unlockt Brands Inc. is a fast-growing Corp and consumer beauty distributor, bringing leading K-beauty and skincare brands — including Round Lab, Ohora, and SKIN1004 — to major U.S. retail channels. We partner with national retailers such as Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), and Ross Stores, in addition to managing a direct-to-consumer Shopify channel. Our finance team plays a central role in keeping operations running smoothly across a high-volume, multi-channel retail environment.
 We are looking for a detail-oriented and proactive Accounts Receivable Specialist with hands-on experience managing AR for large national retail accounts. This role goes beyond basic invoice processing — you will own the end-to-end AR cycle for our key retail partners, with a strong focus on chargeback investigation, dispute resolution, and deduction management. The ideal candidate has direct experience working with EDI-based retailers and understands the operational nuances of selling to major big-box and off-price chains.
 National Retail Account AR Management

• Own and manage all AR activity for national retail accounts including Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), Ross Stores, Nordstrom, and similar major retailers
• Monitor open invoices, track payment timelines, and reconcile remittance advice against expected payments
• Coordinate with retailer portals (e.g., Target POL, Walmart Retail Link, SPS Commerce) to pull invoices, remittance data, and deduction detail
• Ensure timely and accurate cash application for high-volume payment batches

Chargeback & Deduction Management

• Identify, categorize, and track all chargebacks and deductions received from national retail accounts
• Investigate the root cause of each deduction — including shortage claims, compliance violations (routing, labeling, PO violations), pricing discrepancies, and late shipments
• Compile supporting documentation (BOLs, PO confirmations, ASNs, carrier confirmations) and submit formal disputes through retailer portals
• Follow up on open disputes through resolution and maintain a running aging report of contested deductions
• Work cross-functionally with logistics, operations, and sales teams to prevent recurring chargeback issues

Reconciliation & Reporting

• Perform monthly AR reconciliation and ensure books are clean and current in QuickBooks Online
• Prepare weekly/monthly AR aging reports by retailers and escalate high-risk items to management
• Support month-end close activities, including AR sub-ledger reconciliation and journal entry support
• Maintain organized records of all invoices, remittances, deduction communications, and dispute outcomes

Cross-Functional Coordination

• Liaise with 3PL partners, freight carriers, and internal operations to gather evidence for dispute packages
• Communicate professionally with retailer AP teams to resolve payment discrepancies
• Collaborate with the supply chain finance team (e.g., Chase Supply Chain Finance) to ensure AR records align with funded invoices

 Required

• 3–5 years of AR experience with a strong focus on national retail / wholesale accounts
• Direct experience with at least two of the following: Target, Walmart, TJX, Ross Stores, Nordstrom, or comparable big box / off-price retailers
• Proven track record of managing and disputing chargebacks and deductions
• Proficiency in QuickBooks Online or ERP accounting software
• Experience navigating retailer portals (e.g., Target POL, Retail Link, SPS Commerce, or similar EDI/portal environments)
• Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, data reconciliation)
• Excellent organizational skills with the ability to manage high-volume, detail-intensive work

Preferred

• Experience in consumer goods, beauty, apparel, or CPG industry
• Familiarity with supply chain finance programs (factoring, SCF, early pay programs)
• Experience with Transaction Pro, SPS Commerce, or other EDI/import tools
• Bilingual in Korean and English is a plus
• Associate or bachelor’s degree in accounting, Finance, or Business Administration

 

• Health insurance
• Generous PTO / Sick Leave
• Free lunch and snacks

This role is in-office 5 days a week from 9 AM – 6 PM in Buena Park, CA
To apply, please send your resume to accounting@unlocktbrands.com with the subject line “AR Specialist Application.”
 

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