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Cloud Deployment Engineer- Hybrid | Cary, NC
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About the job
The SAS Managed Delivery Services team is hiring a Cloud Deployment Engineer. This role offers a unique and dynamic opportunity to onboard new customers into the SAS Cloud ecosystem, participate in critical upgrade and migration planning, review sales opportunities before contract finalization, and enhance the quality and efficiency of our services.
As a SAS Cloud Deployment Engineer, you will:

• Onboard new SAS Cloud customers: Ensure the work scope is clearly defined, requests are within the capabilities of downstream teams, all teams have the necessary resources to execute tasks, and technical roadblocks are mitigated.
• Sales Opportunity Review: Review and approve opportunities before contracts are sent to customers, ensuring that the proposed cloud technologies-such as Kubernetes, cloud storage options, networking integrations, and authentication/authorization mechanisms-align with SAS hosting standards and meet customer requirements.
• Upgrade and Migration Planning: Evaluate and plan upgrades or migrations for hosted SAS environments, ensuring compatibility with the latest software versions and seamless transitions with minimal downtime.
• Work Cost Estimation: Develop comprehensive cost estimates for infrastructure, software, and services, ensuring efficient budget management and accurate project profitability tracking.
• Service Improvement and Development: Continuously enhance core offerings by maintaining documentation, improving tools and processes, and developing new services and capabilities.
• Process Ad-Hoc support requests: Handle tasks via Jira and ServiceNow, such as software order reviews, server decommissioning, and CMDB or documentation updates.
• Professional Development: Foster personal growth by mastering current roles, learning new skills through temporary team rotations, setting personalized development plans, and achieving career goals.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• US Citizen required.
• 5 years of technical experience including:
  • 2 years of experience in consulting, systems support, customer support, or training for enterprise class software.
  • 2 years of experience with Linux or Unix supporting enterprise class applications.
  • 1 year of experience with containers, container-based applications, and/or container orchestration tools.
• Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field.
• Excellent communication, analytical, and problem-solving skills.
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills

• Experience with SAS
• Familiarity with cloud-based platforms like MS Azure, AWS
• Experience with Python, Ansible, or Kubernetes

World-class benefits Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include:
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Tuition Assistance Program and programs and resources to support your development
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

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At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
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