Santander
Santander

60 Santander Customer Service Jobs Hiring Near You

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Full Time Teller, Revere, MA

Revere, MA · On-site

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Full Time Teller, Sudbury, MA

Sudbury, MA · On-site

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Part Time Teller, Derry, NH

Derry, NH · On-site

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Full Time Teller, Hyannis, MA

Hyannis, MA · On-site

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Full Time Teller, Seekonk, MA

Seekonk, MA · On-site

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

Full Time Teller, Sudbury, MA

Sudbury, MA · On-site

$30K - $47K/yr

Santander is a global leader and innovator in the financial services industry and is evolving from ... You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud ...

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Santander Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Santander?

Santander is a global bank that values diversity, inclusivity, and innovation, fostering a collaborative and dynamic work environment. The company operates through various business units, including retail banking, corporate and investment banking, and wealth management, with a focus on delivering personalized financial services to customers. Working at Santander may appeal to candidates who are interested in a career in finance, are passionate about customer service, and are looking for opportunities to develop their skills in a global and diverse organization.
What are the most popular job types at Santander?
    What are the most popular categories at Santander?
    Infographic showing various Customer Service job openings at Santander in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
    Santander Private Bank - Banker - Mexico Coverage - Houston

    Santander Private Bank - Banker - Mexico Coverage - Houston

    Santander

    Houston, TX

    $112.50K - $190K/yr

    Full-time

    Posted 7 days ago


    Job description

    Santander Private Bank - Banker - Mexico Coverage - HoustonCountry: United States of America

    It Starts Here:

    Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

    If you are interested in exploring the possibilities We Want to Talk to You!

    The Difference You Make:

    The Private Banker is responsible for delivering a high-touch and superior service experience to a portfolio of affluent clientele who have a minimum of $3MM in liquid/investable assets. As the main point of contact for the client, the Banker's primary responsibility is to adopt a proactive and disciplined approach to expanding and retaining existing relationships and acquiring new affluent clients
    The Banker facilitates efficient and accurate interactions between the client and investing business partners. The Banker also partners with the Investment Advisor to capture a greater share of client wallet, working the exact same book of business together.
    The Banker reports to the Regional Director.

      Responsibilities

      Develop, manage, and retain client relationships with high net worth individuals. As part of a Regional Team, participates in the Bank's private banking efforts throughout Mexico, Venezuela, Brazil, Chile, Argentina, or other countries in Latin America. Services provided to these clients include: banking, credit, asset and risk management.

      Analyze various investment opportunities in order to establish and maintain High Net Worth client relationships.

      Work both with existing clients and with potential new clients in order to grow existing Assets Under Management and to establish new relationships

      Review and analyze corporate financial reports, statements of profits and earnings, statements of past earnings, and other financial data in order to reach preliminary conclusions regarding investment possibilities. Based on these analyses, prepare reports setting forth the background, competitive positions, analyses of profits and outlooks, financial health and structure, valuation, liquidity and timing of various companies.

      Provide clients with up-to-the minute investment information and responsible for carrying out their clients' investment decisions. Offers in-depth knowledge of investment products and services offered include asset and risk management, banking, credit, and trusts.

      Works closely with Private Wealth, Products and Compliance areas to develop sales strategies for target clients and markets and ensures that cross business synergies are developed.

      Other duties as assigned or requested by immediate supervisor

      What You Bring:
      To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


      Education:

      Bachelor's degree required or equivalent experience


        Qualifications:

          Strong sales and marketing skills.
          Excellent corporate work ethics.
          Possess strong interpersonal and organizational skills.
          Demonstrated analytical and problem solving skills with ability to proactively identify address and mitigate potential problems

          It Would Be Nice For You To Have:

          Bilingual Spanish Skills

            Work Authorization & Sponsorship:
            Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

            What Else You Need To Know:

            The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

            Base Pay Range:

            Minimum:

            $112,500.00 USD

            Maximum:

            $190,000.00 USD

            We Value Your Impact:

            Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)

            Risk Culture:

            We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

            EEO Statement:

            At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
            Working Conditions:

            Frequent minimal physical effort such as sitting, standingand walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

            Employer Rights:

            This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

            What To Do Next:

            If this sounds like a role you are interested in, then please apply.

            We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.