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60 Samsonite Customer Service Officer Jobs Hiring Near You

Samsonite

Retail 3rd Key Supervisor

Nashville, TN

Drive sales by having strong customer service skills. Consistently deliver brand enhancing store ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor

Chesterfield, MO · On-site

Drive sales by having strong customer service skills. Consistently deliver brand enhancing store ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor

Nashville, TN · On-site

What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

Samsonite

Retail Store Manager

Mebane, NC · On-site

Support an environment that drives sales by having strong customer service skills. Consistently ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail Store Manager

Aurora, IL · On-site

$28 - $35/hr

... customer service skills. • Consistently deliver brand enhancing store standards that create a ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

New

Samsonite

Store Manager

Calgary, AB · On-site

Support an environment that drives sales by having strong customer service skills. Consistently ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor - Lehi

Lehi, UT · On-site

Drive sales by having strong customer service skills. Consistently deliver brand enhancing store ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor

Nashville, TN · On-site

What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

Samsonite

Retail 3rd Key Supervisor

Lancaster, PA · On-site

Drive sales by having strong customer service skills. Consistently deliver brand enhancing store ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor

Birch Run, MI · On-site

Drive sales by having strong customer service skills. Consistently deliver brand enhancing store ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor

Tinton Falls, NJ · On-site

$17 - $19/hr

What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

Samsonite

Retail 3rd Key Supervisor - Commerce

Commerce, CA · On-site

$17.50 - $20/hr

What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

Samsonite

Retail 3rd Key Supervisor

Allen, TX · On-site

What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

Samsonite

Retail 3rd Key Supervisor - Ontario

Ontario, CA · On-site

$17.50 - $19.50/hr

What You'll Be Doing: • Drive sales by having strong customer service skills. • Consistently ... Samsonite offers full-time employees a comprehensive benefits package, including medical and dental ...

Samsonite

Store Manager

Calgary, AB · On-site

Support an environment that drives sales by having strong customer service skills. Consistently ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail Assistant Manager

Calgary, AB · On-site

Support an environment that Drive sales by having strong customer service skills. Consistently ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

Samsonite

Retail 3rd Key Supervisor

Edmonton, AB · On-site

Drive sales by having strong customer service skills. Consistently deliver brand enhancing store ... Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining ...

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Samsonite Jobs Information

Do workers at Samsonite get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Does Samsonite pay people when they’re sick?

Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 0% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 60% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Samsonite worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it for Samsonite workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Samsonite?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and June 2026.

Do Samsonite managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

Do jobs at Samsonite spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to take sick days at Samsonite?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and June 2026.

Do people at Samsonite feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people at Samsonite get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people at Samsonite recommend working with their team?

Most people recommend working with their team.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people get enough training when they start at Samsonite?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do people think Samsonite’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

Do workers feel well informed about how Samsonite is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and June 2026.

What other companies are hiring for Customer Service Officer jobs?

What are the most popular jobs at Samsonite?

What are the most popular categories at Samsonite?

Infographic showing various Customer Service Officer job openings at Samsonite in the United States as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% Physical job distribution.

Retail 3rd Key Supervisor - Milpitas

Samsonite

Milpitas, CA • On-site

$19/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Samsonite rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

What You'll Be Doing: 

Drive sales by having strong customer service skills.
Consistently deliver brand enhancing store standards that create a positive customer experience.
Assist with achievement of store sales goals and profit plans.
Assist with overall operations of store.
Protect company assets.
Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.

Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere.  With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
Why you'll love working here:
  • Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
  • Vibrant culture.  We are committed to a diverse and rich culture, welcoming people from all walks of life.  Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
  • Socially responsible.  We want to minimize our products' impact on the environment and help create positive journeys worldwide.  We do this by creating the best products using the most sustainable and innovative materials, methods, and models. 
What we value: 
At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ.  We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions.  This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team.  We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily. 
Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

We're Excited If You Have:

Demonstrate an ability to drive sales by understanding / explaining merchandise to the customer.
Demonstrate accuracy and efficiency at point of sale.
Demonstrate ownership and accountability.
Have experience in the retail industry, customer service, and inventory control.
Possess excellent selling skills.
Possess knowledge of a POS system to ring up sales.

Qualifications of therole:


Able to work a flexible schedule including nights and weekends.
High School Diploma or GED required.
Able to stand, move around the store, lift/push products that weigh up to 35 pounds, and use a ladder to complete job duties.

Samsonite offers full-time employees a comprehensive benefits package, including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Life insurance, 401(k) with a company match, commuter benefits, an employee discount, tuition reimbursement, an Employee Assistance Program (EAP), a generous vacation policy, an employee discount, and access to training.

What Samsonite employees say

Pay

Hours and flexibility

Workplace

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