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Sys Integration

60 Sys Integration Jobs Hiring Near You

SYS Integration

GSA Team Lead

Kansas City, MO · On-site

$15.50 - $20.25/hr

Location: Kansas City, MO Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems ...

SAIC

Principal Systems Integration

Santa Maria, CA · On-site +1

$120K - $160K/yr

Sys Integration Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: ORA_ON ...

SAIC

IT System Integration Team Manager

Sterling, VA · On-site

$120K - $160K/yr

IT Sys Integration Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work:

BAE Systems

Sys Integration Eng Sr Prin

Westminster, CO · On-site

$132K - $226K/yr

We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us ® " and "We Innovate for Those Who Move the World." Sound like a team you want to be a part of? Come build ...

SAIC

Principal Systems Integration

Santa Maria, CA · On-site

$120K - $160K/yr

Sys Integration Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: ORA_ON ...

SYS Integration

Contact Center Representative

Brownsville, TX · Remote

$15.25 - $19.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Contact Center Rep

Mcallen, TX · Remote

$16.75 - $21.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

SYS Integration

Genesys Contact Center Engineer

Washington, DC · Remote

$58.25 - $78/hr

Collaborate with cross-functional teams to ensure seamless integration and performance. * Provide support for Packaged Contact Center Enterprise (PCCE) environments. * Monitor system performance and ...

SYS Integration

Contact Center Representative

Houston, TX · Remote

$16 - $20.75/hr

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) ...

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Infographic showing various job openings at Sys Integration in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

GSA Team Lead

SYS Integration

Kansas City, MO • On-site

$15.50 - $20.25/hr

Full-time

Re-posted 17 days ago

Job description

Location: Kansas City, MO

Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. SII has opportunities for a qualified Call center Customer Service Team Lead located in Kansas City, MO to support a Federal Government Program. Join our team to discover a professional and rewarding career in an exciting, fast-paced, and growing government-contracting industry!

Responsibilities:

  • Responsible for overseeing daily customer service operations
  • Supervises contractor customer service personnel.
  • Ensures compliance with KPIs, metrics and performance standards to ensure excellent customer experience.
  • Serves as primary liaison between the contractor and the Government.
  • Responds to calls, chats and customer inquiries during peak periods when contact volume exceeds available staffing.

Qualifications:

  • Must have a Public Trust clearance status and must maintain any required clearances or suitability determinations.
  • Excellent verbal and written communication skills.
  • Ability to manage customer interactions professionally, efficiently, and with a high degree of accuracy.
  • Proficiency with CRM systems, Salesforce preferred.
  • Ability to use Google Workspace and other productivity tools.
  • Capability to troubleshoot basic technical issues
  • Background in supply chain or logistics.
  • Attention to detail and strong documentation accuracy with excellent typing skills.
  • Ability to work in a fast-paced, metrics-driven environment.
  • Associate's degree and 3 years of relevant experience or 5 years of experience in the primary functional area.
  • Certifications Preferred: Customer service, IT Support, or contact center operations certifications (e.g., HDO, CompTIA, Customer service credentials).

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

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