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Royal Caribbean group

60 Royal Caribbean Group Technical Operations Manager Jobs Hiring Near You

Royal Caribbean Group

Manager, HVAC

Miami, FL · On-site

Royal Caribbean Group's Global Marine Operations (GMO) Team has an exciting career opportunity for ... This role supports Marine Technical Operations and onboard engineering teams by overseeing ...

Royal Caribbean Group

Analyst, Sr. CAM Finance

Miami, FL · On-site

$81K - $101K/yr

Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and ... Manages complex datasets to analyze trends in crew travel patterns and optimize cost projections.

Royal Caribbean Group

IT Product Owner

Miami, FL · On-site

Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and ... Technical Product Management / Technical Lead roles * OR Software Engineering with strong product ...

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Royal Caribbean group Jobs Information

Do workers at Royal Caribbean Group get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Royal Caribbean Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

At Royal Caribbean Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Royal Caribbean Group affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Royal Caribbean Group?

Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 40% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between April 2025 and May 2026.

Do workers at Royal Caribbean Group worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Royal Caribbean Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for Royal Caribbean Group workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to get time off at Royal Caribbean Group?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Royal Caribbean Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Royal Caribbean Group spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Royal Caribbean Group?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Royal Caribbean Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and February 2026.

Do people at Royal Caribbean Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
95% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Royal Caribbean Group get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Royal Caribbean Group?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Royal Caribbean Group enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Royal Caribbean Group recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Royal Caribbean Group?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Royal Caribbean Group?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Royal Caribbean Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Royal Caribbean Group is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Technical Operations Manager jobs?
What are the most popular jobs at Royal Caribbean Group?
What are the most popular categories at Royal Caribbean Group?
Infographic showing various Technical Operations Manager job openings at Royal Caribbean Group in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

Specialist, Entertainment Technical Recruiting

Royal Caribbean Group

North Miami, FL • On-site

Full-time

Re-posted 9 days ago

Royal Caribbean Group rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

1st of 9 rated cruise lines

Job description

This position is on - site in our Royal Caribbean North Miami Studios
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group's Entertainment team has an exciting career opportunity for a full Specialist, Entertainment Recruitment and Technical Operations reporting to Manager, Entertainment Technical Operations.
Position Summary
The Specialist, Entertainment Recruitment and Technical Operations, is responsible for the end-to-end recruitment of technical entertainment personnel across the Royal Caribbean International fleet. This position combines talent acquisition, global outreach, institutional relationship-building, and strategic workforce planning to ensure the organization maintains a deep, qualified pipeline of stage, audio, lighting, lounge, rigging, and automation technicians for current and new-build vessels.
Essential Duties and Responsibilities
Recruitment Leadership
  • Lead end-to-end recruitment for all entertainment technical positions across the Royal Caribbean International fleet, including stage technicians, audio engineers, lighting technicians, lounge technicians, rigging, and automation specialists.
  • Develop and manage recruitment pipelines across all technical disciplines, ensuring vessel staffing requirements are met ahead of sailings, new-build deliveries, and itinerary changes.
  • Partner with shipboard Entertainment Technical Managers and shore side leadership to align recruitment output with operational needs.
  • Screen, interview, and evaluate candidates against Royal Caribbean technical and behavioral standards; manage offer and pre-boarding processes.
  • Administrative Support: Collect and compile all necessary documentation for final clearance while actively participating in team meetings to share updates. Ensure consistency between JD Edwards Enterprise One profiles and TMS assignments.

Trade Events & Global Outreach
  • Research, plan, and attend relevant trade events, festivals, industry expos, and technical theatre conferences worldwide to identify and engage prospective talent.
  • Represent Royal Caribbean International as an employer of choice within the live entertainment and technical production community.
  • Build and maintain a network of industry contacts, i.e. technical directors, production managers, touring crew, and freelance technicians to support proactive candidate sourcing.
  • Build and manage budget tracking systems for all expenses related to recruitment requirements.

Academic & Institutional Partnerships
  • Identify and develop relationships with technical colleges, performing arts institutions, and vocational training programs worldwide to create sustainable pipelines for early-career talent.
  • Coordinate collaborative initiatives including campus visits, informational sessions, career fairs, internship frameworks, and guest lecturing opportunities.
  • Establish Royal Caribbean International as a recognized career pathway within technical theatre and production education.

Recruitment Content & Proposals
  • Create compelling recruitment content for use across digital platforms, career fairs, institutional presentations, and targeted outreach campaigns.
  • Develop and maintain up-to-date role profiles, candidate-facing materials, and recruitment proposals that accurately reflect onboard technical environments and career progression.
  • Collaborate with Marketing and HR Communications to ensure brand consistency across all recruitment-facing content.

Workforce Planning & Forecasting
  • Research and maintain current par count data for technical entertainment positions across the active fleet.
  • Forecast recruitment volume requirements for new-build vessels, fleet expansions, and itinerary-driven staffing changes in coordination with Entertainment Operations leadership.
  • Produce regular reporting on pipeline health, time-to-fill metrics, and sourcing channel performance to inform talent strategy.
  • Reporting: Deliver timely and comprehensive reports on the documentation status for both new hires and returning crew members, providing real-time insights into approval processes.

Technical Operations
  • Documentation Audits: Conduct regular audits and updates of Entertainment Tech Ops forms and related documentation.
  • Development and tracking of Technical Operations standard operating procedures documents.
  • Team Coordination Support: Assist scheduling & recruitment teams as needed
  • Any other duties as specified by Managers and shore side Entertainment Leaders.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications and Education
  • Minimum 3 years of experience in talent acquisition, entertainment staffing, technical production recruitment or a related field, preferably within the maritime or entertainment industry.
  • Working knowledge of live entertainment technical disciplines: stage operations, audio, lighting, automation, or equivalent.
  • Strong communication and interpersonal skills; comfortable representing the organization at public events, institutions, and trade environments, with a focus on providing outstanding support to new hires and existing Crew Members.
  • Ability to manage competing priorities across multiple vessels, new builds, and recruitment timelines simultaneously.
  • Proficiency in using Microsoft Office Suite.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Organizational and multitasking skills, with the ability to handle complex issues efficiently.
  • Proficiency in using multiple web-based systems such as Smartsheet, Excel,TMS, CTRAC, JD Edwards Enterprise One, Oracle
  • Prior shipboard or cruise industry experience in a technical or production management capacity.
  • Existing network within the live entertainment, touring, or technical theatre community.
  • Experience building academic or institutional partnership programs.
  • Familiarity with STCW seafarer certification requirements and pre-boarding compliance processes.
  • Additional languages are an asset given the global nature of the talent pool.

Working Conditions
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information.
The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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