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6 Rhombus Customer Service Representative Jobs Hiring Near You

Rhombus

Partner Development Representative

Sacramento, CA · On-site +1

$80K - $90K/yr

... customers love us, and our solution makes a profound impact and difference in the world. Rhombus ... As a Partner Development Representative , you will play a pivotal role in developing and supporting ...

Rhombus

Partner Development Representative

Sacramento, CA · On-site

$80K - $90K/yr

... customers love us, and our solution makes a profound impact and difference in the world. Rhombus ... As a Partner Development Representative , you will play a pivotal role in developing and supporting ...

Rhombus

Partner Development Representative

Sacramento, CA · On-site +1

$80K - $90K/yr

... customers love us, and our solution makes a profound impact and difference in the world. Rhombus ... As a Partner Development Representative , you will play a pivotal role in developing and supporting ...

Rhombus

Channel Account Manager - Central

Dallas, TX · On-site +1

$150K - $180K/yr

Represent Rhombus at industry events and trade shows What We're Looking For: * BA/BS degree or ... We Value Customers Come First: We're obsessed with improving our users' lives and constantly ...

Rhombus

Channel Account Manager - Central

Dallas, TX · On-site

$150K - $180K/yr

Represent Rhombus at industry events and trade shows What We're Looking For: * BA/BS degree or ... We Value Customers Come First: We're obsessed with improving our users' lives and constantly ...

Rhombus

Channel Account Manager - Central

Dallas, TX · Remote

$150K - $180K/yr

Represent Rhombus at industry events and trade shows What We're Looking For: * BA/BS degree or ... We Value Customers Come First: We're obsessed with improving our users' lives and constantly ...

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Infographic showing various Customer Service Representative job openings at Rhombus in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 31% Physical, and 69% Remote job distribution.

Partner Development Representative

Rhombus

Sacramento, CA • On-site, Remote

$80K - $90K/yr

Full-time

Medical, PTO

Posted 18 days ago

Job description

Who We Are
Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.
 
Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization.  
 
Who You Are
Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.
 
As a Partner Development Representative, you will play a pivotal role in developing and supporting Rhombus reseller partners during their onboarding and early growth stages. This role combines relationship management, product education, and business development to drive success for our partners and expand Rhombus’s reach in the market. You’ll collaborate closely with our Sales and Channel teams to create scalable processes for partner engagement.
What You'll Do
  • Proactively engage with active/inactive partners and integrators across various markets.
  • Drive awareness and interest through targeted cold-calling, email outreach and social engagement.
  • Act as the primary point of contact for new partners on Rhombus products until they transition the partner to a Channel Account Manager (CAM).
  • Develop and nurture newly onboarded partners to drive early engagement and success.
  • Proactively engage leads and newly onboarded partners to drive adoption, utilization, and long-term growth.
  • Work closely with the Channel team to align on partner strategies and handoff processes.
  • Stay updated on Rhombus products, industry trends, and competitors to effectively position our value proposition to partners.
  • Proactively identify areas for process improvement and contribute to building scalable partner development strategies.
  • Share partner insights and feedback with internal teams to refine processes and improve partner experience.
What We're Looking For
  • Bachelor’s degree or equivalent experience in sales, business, or a related field.
  • Minimum of 1 year of experience in sales, business development, channel sales, marketing, or a related field (B2B or SaaS preferred).
  • Proven track record of engaging with channel partners confidently by articulating product value, and building strong relationships to drive long-term growth.
  • Excellent written and verbal communication skills to effectively convey ideas and Rhombus solutions.
  • Highly organized, detail-oriented, and capable of managing multiple tasks autonomously in a fast-paced team environment.
  • Resilient and persistent with a competitive mindset and a passion for achieving goals.
  • Familiarity with physical security technologies (e.g., video surveillance, IoT, access control) or SaaS solutions is a plus.
  • Experience with tools such as Salesforce, Apollo, Chili Piper, Zoom, and Dialpad is a plus.

Location
This is a hybrid position based in Sacramento, CA. Candidates must be able to commute to the office at least 3 days per week (Tuesday-Thursday). 

Estimated Annual Pay Range (Base + OTE)
$80,000 – $90,000
 
Additional forms of compensation, depending on the role, include uncapped commission, sales incentives, discretionary bonuses, and equity in the company. Individual pay is determined based on the candidate's primary work/hiring location and additional factors, such as skills and experience, and relevant education, certifications, or training. Further details about compensation for the role can be discussed during the interview process.
 
Benefits
Competitive Salary & Equity Options
Flexible Schedule & Paid-Time Off
Excellent Healthcare Coverage
Generous Family Leave Policy
WFH & Workspace Supplies
Career Growth & Professional Development
Dog-Friendly Office & Pet Insurance
 
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
 
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
 
Build a Safer Future with Us!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.