ZipRecruiter

Log In

Relativity
Relativity

48 Relativity Jobs Hiring in Chicago, IL

Relativity

Senior Technical Account Manager

Chicago, IL · Hybrid

$100K - $150K/yr

This role requires prior Relativity experience. and Requirements Role Responsibilities * Develop a strong understanding of projects impacting your service area and ensuring service impact is ...

Relativity

Senior Software Engineer

Chicago, IL · On-site +1

$126.30K - $166.50K/yr

WHAT WE DO At Relativity, engineers don't just write code. They shape how industries uncover critical insights, ensure compliance, and continuously evolve our platform using cloud-native ...

Relativity

Software Engineer

Chicago, IL · On-site +1

Posting Type Hybrid/Remote Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Staff Software Engineer

Chicago, IL · On-site +1

$174K - $262K/yr

Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Senior Applied Scientist

Chicago, IL · On-site +1

At Relativity, we develop AI guided by our AI Principles. These principles ensure we build AI with clear purpose, empower customers with transparency and control, treat fairness and privacy as first ...

Relativity

Staff Software Engineer

Chicago, IL · On-site +1

$174K - $262K/yr

Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Advanced Software Engineer

Chicago, IL · On-site +1

Posting Type Hybrid/Remote Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Software Engineer

Chicago, IL · On-site +1

Posting Type Hybrid/Remote Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Advanced Software Engineer

Chicago, IL · On-site +1

Posting Type Hybrid/Remote Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Software Engineer

Chicago, IL

Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Software Engineer

Chicago, IL · On-site +1

$79K - $119K/yr

Posting Type Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Senior Software Engineer

Chicago, IL · On-site +1

$126.30K - $166.50K/yr

Posting Type Hybrid/Remote Job Overview WHO WE ARE Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

Relativity

Principal Applied Scientist

Chicago, IL · On-site +1

Relativity aiR is redefining document review through agentic AI systems that reason, cite their decisions, and scale across millions of documents. These systems automate complex legal workflows while ...

Relativity

Principal Applied Scientist

Chicago, IL · On-site +1

Relativity aiR is redefining document review through agentic AI systems that reason, cite their decisions, and scale across millions of documents. These systems automate complex legal workflows while ...

Relativity

Principal Engineer

Chicago, IL · On-site +1

Posting Type Remote/Hybrid Job Overview Relativity is aprivate equity-backed, legal data intelligence Software as a Service leadertrusted by legal teams, governments, and enterprises around the world.

Relativity

Senior Revenue Accountant

Chicago, IL · On-site +1

$74K - $110K/yr

Posting Type Remote/Hybrid Job Overview Who We Are Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with ...

New

Relativity

Senior Technical Project Manager

Chicago, IL · On-site +1

$113.90K - $156.20K/yr

WHAT WE DO Relativity's engineering organization is large, distributed, and fast moving, with teams empowered to choose the tools and practices that best fit their domain. Engineering plays a ...

Relativity

Senior Technical Project Manager

Chicago, IL · On-site +1

$113.90K - $156.20K/yr

WHAT WE DO Relativity's engineering organization is large, distributed, and fast moving, with teams empowered to choose the tools and practices that best fit their domain. Engineering plays a ...

next page

Showing results 1-20

All JobsRelativity JobsJobs at Relativity in IllinoisJobs at Relativity in Chicago, IL

Relativity Jobs Information

What is it like to work at Relativity?

Relativity is a technology company that values innovation, collaboration, and customer-centricity, fostering a dynamic and fast-paced work environment.

The company's team structure is designed to encourage cross-functional collaboration, with a flat organizational hierarchy and a focus on empowering employees to take ownership of their projects. Relativity's mission is to revolutionize the way people work with data, and its products are used by various industries, including law, finance, and government.

Working at Relativity may appeal to candidates who are passionate about technology, data analysis, and problem-solving, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the growth of a rapidly expanding organization.
What are the most popular jobs at Relativity?
What are the most popular categories at Relativity?
Senior Technical Account Manager

Senior Technical Account Manager

Relativity

Chicago, IL • Hybrid

$100K - $150K/yr

Other

Posted 18 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, the lead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

Role Responsibilities

  • Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized

  • Help guide the resolution of critical customer incidents

  • Lead technical success plans to ensure customers have a positive and successful experience using Relativity

  • Be accountable for the quality of Service provided; ensuring future demand from growth and projects is understood and factored into capacity planning for customers

  • In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals

  • Drive internal service review meetings covering performance, service improvements, quality, and process

  • Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents

  • When interacting with our customers, takethe initiative toprovidethe best practiceson theuse ofRelativity

  • Maintain the flexibility to work other time frames as needed or requested

  • Commitment to and consistent demonstration of core company values

  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices

  • Exhibit subject matter expert (SME) knowledge in Relativity

  • Relativity Certified Administrator required

Preferred Qualifications

  • 7+ years in a technical role directly supporting customers
  • Highly-developed written and verbal communication skills
  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.
  • Ability to manage multiple projects simultaneously and prioritize based on company and team objectives.
  • Meticulous attention to detail.
  • Experience working in a SaaS, IaaS and/or Hybrid environments
  • Experience with and knowledge of e-discovery industry and products.
  • ITIL Certification
  • Relativity Expert/Master certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$100,000 and $150,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Apply