ZipRecruiter

Log In

Red Lobster
Red Lobster

120 Red Lobster Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Red Lobster

Server

Antioch, TN · On-site

... service * Anniversary pay (must meet eligibility requirements) * Discounted shift meals and a 25 ... BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our ...

Red Lobster

Cook

Asheville, NC · On-site

$13.25 - $17.75/hr

... service * Anniversary pay (must meet eligibility requirements) * Discounted shift meals and a 25 ... BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our ...

Red Lobster

Cook

Chesterfield, MO · On-site

$13.75 - $18.50/hr

... service * Anniversary pay (must meet eligibility requirements) * Discounted shift meals and a 25 ... BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our ...

Red Lobster

Cook

Antioch, TN · On-site

$13.50 - $18/hr

... service * Anniversary pay (must meet eligibility requirements) * Discounted shift meals and a 25 ... BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our ...

Red Lobster

Server

Franklin, TN · On-site

... service * Anniversary pay (must meet eligibility requirements) * Discounted shift meals and a 25 ... BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our ...

TransPak

Customer Service Representative

Manor, TX · On-site

$17.25 - $23.50/hr

Customer Service Representative Responsible for providing effective customer service for all ... Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order. * Phone ...

previous pagenext page

Showing results 41-60

All JobsRed Lobster JobsRed Lobster Customer Service Representative Jobs

Red Lobster Jobs Information

What is it like to work at Red Lobster?

Red Lobster is a fast-paced, service-oriented company that values teamwork and guest satisfaction, striving to create a welcoming atmosphere for its customers. As a restaurant chain, Red Lobster operates with a team-based structure, where servers, hosts/hostesses, and kitchen staff work together to ensure seamless service and high-quality food preparation in a dynamic, kitchen-driven environment. Working at Red Lobster may appeal to individuals who enjoy a fast-paced work environment, are passionate about delivering excellent customer service, and are looking for opportunities for career growth and advancement within a large restaurant chain.

What makes Red Lobster an attractive place to work?

Red Lobster is a well-established seafood restaurant chain with a long history of providing quality dining experiences to its customers. The company offers a dynamic work environment that values teamwork, innovation, and guest satisfaction, with opportunities for employees to develop their skills and advance in their careers. By joining Red Lobster, individuals can contribute to a leading brand in the casual dining industry, gain valuable experience, and grow professionally in a supportive and fast-paced work environment.

Do workers at Red Lobster get paid breaks?

No. Most people don’t get paid breaks.
74% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Red Lobster pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

At Red Lobster, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and July 2026.

Are part-time workers able to get health insurance from Red Lobster?

Most people who work part-time can't get health insurance.
75% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 24 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Red Lobster?

Most people who work part-time don’t get paid time off.
95% of people who work part-time say they don’t get paid time off
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Red Lobster affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Red Lobster?

Most people don’t get paid time off from work.
68% of people say they don’t get paid time off.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 57% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Red Lobster worry about hours?

Some people worry about getting enough hours.
52% of people report they worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Red Lobster workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Red Lobster workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 70 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Red Lobster?

Some people find it hard to get time off.
39% of people report it’s hard to get time off.
Based on data from 76 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Red Lobster managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Red Lobster spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Red Lobster?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 84 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Red Lobster job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 49 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Red Lobster good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
59% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Red Lobster feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Red Lobster get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Red Lobster?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Red Lobster enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Red Lobster recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Red Lobster?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Red Lobster?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Red Lobster’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Red Lobster is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Red Lobster?

What are the most popular categories at Red Lobster?

Infographic showing various Customer Service Representative job openings at Red Lobster in the United States as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Care Expertise LLC

Remote

$16.50 - $22.25/hr

Other

Re-posted 15 days ago

Job description

About The Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

Apply