6 Quip Customer Support Representative Jobs Hiring Near You

DESCRIPTION
quip helped define modern oral care, design-led, digitally-native, versatile, and today reaches customers across DTC, Amazon, marketplaces, and major retail, competing with some of the best-resourced brands in consumer health. We are hiring a Chief Growth Officer to lead the next chapter: sharpening the company's focus on profitable growth, reigniting excitement across every sales channel, and making quip a brand people actively want, wherever they shop for their oral care.
This is one of the most consequential seats in the company. The Chief Growth Officer owns quip's growth engine end to end: brand, content, influencer, partnerships, and paid media, together with the digital commerce P&L reporting in. It is a role defined by focus and urgency: doing fewer things, better and faster, and treating marketing as a revenue driver above all else. Because the person who creates demand also owns the P&L that banks it, there is no seam between the story quip tells and the growth it delivers - and no one to point to when a channel underperforms.
Just as important is who this leader is. The CGO is a force for quip, inside and out - rallying the whole team behind a single, clear vision, and representing the brand in the world with press, partners, creators, and on industry stages. They are a true complement to the CEO and a core member of the executive team alongside the CEO and CFO, helping shape company strategy and the future of the business, and engaging directly with the board on the growth agenda. They lead people-first and execution-minded: they build the team, set the standard, and get things done. And they build for the future - putting modern tooling and AI to work across the growth engine while keeping human creativity, judgment, and taste firmly at the center.
This is a hybrid role based in our DUMBO, Brooklyn office two days per week.
Base Salary: $300k to $350k
This range represents the anticipated base salary range for this position, in addition to competitive benefits, equity, and bonus eligibility (as applicable). Bonus structure and target opportunity will be discussed in more detail during the interview process. We carefully assess and consider several factors with each candidate, including location, role-related knowledge, experience, and skills. Compensation may vary based on these considerations.
WHAT YOU WILL OWN

• The end-to-end growth engine - the full marketing machine - brand, content, influencer, partnerships, and paid - plus the digital commerce P&L, from awareness to conversion to repeat, under a single owner. The Head of E-commerce reports into this role.
• Profitable digital commerce revenue - topline and margin across DTC, Amazon, and marketplaces, with a clear line to profitable growth - not growth at any cost.
• The brand - quip's positioning, identity, and voice - the distinct point of view that creates relevance, separates quip from commodity oral care and the giants, and earns consideration, pricing power, and loyalty.
• Inventive, cross-platform revenue generation - creative offers, pricing and promotion, limited-edition drops, social and live commerce, referral and retention - capital-efficient growth pulled from every channel.
• Excitement and relevance across all sales channels - the demand and energy that make customers, retail partners, and marketplaces want quip, and that give Sales a brand and story that pull product through the shelf.
• A modern, AI-enabled growth infrastructure - the data, tooling, and increasingly AI-powered capabilities that let a lean team operate like a much larger one - built deliberately, with human judgment at the center of the system.
• A world-class growth organization - built, developed, and led across marketing and e-commerce as one team.

WHAT YOU WILL DO

• Own and grow the digital commerce P&L toward profitable growth; treat every marketing and content program as a revenue driver first - instrument it, judge it by the number, and double down on what moves it.
• Set a clear growth strategy and sequence the bets with discipline - fewer things, executed better and faster, with genuine urgency.
• Reignite excitement and relevance across every sales channel - DTC, marketplaces, and retail - so customers and partners are pulled toward quip rather than pushed.
• Be quip's brand guardian: integrate the brand consistently across every channel, touchpoint, and team so quip looks, sounds, and feels like one brand everywhere.
• Invent and scale creative, capital-efficient ways to drive revenue across platforms - the clever mechanic over the big media buy.
• Build and deploy modern tooling and AI across the growth engine - content production, personalization, analytics, media, and lifecycle - so a lean team punches far above its weight, while keeping human creativity, judgment, and taste at the center of what ships. Strike the balance deliberately: automate the mechanical, protect the human.
• Recruit, develop, and lead a world-class growth organization across marketing and e-commerce; put people first, set a high bar, and drive flawless, accountable execution.

THE EXECUTIVE SEAT
This is a leadership role first and a functional role second. Beyond running growth, the CGO helps run the company.

• Be a true complement to the CEO - a trusted partner who extends the CEO's reach, shares the load of leading the company, and can represent quip when the CEO cannot.
• Sit at the core of the executive team, alongside the CEO and CFO - helping shape company strategy, resource allocation, and the direction of the business - not just the marketing plan.
• Engage directly and regularly with the board - bringing clarity, a clear point of view, and confidence to the numbers and the plan, and owning the growth narrative in the room.
• Be a force for quip, internally and externally - rally the whole team behind a single, clear vision, and be the brand's advocate out in the world - with press, partners, and creators, and on industry and speaking stages.

WHAT YOU BRING

• 12-15+ years of growth and marketing leadership, including direct ownership of a revenue P&L - you have carried a number, not just a budget.
• Experience in omnichannel consumer or CPG, ideally in a business around the $100-250M range, with a track record of driving profitable growth across DTC, marketplaces, and retail.
• Proven command of both demand creation and a digital commerce P&L, and a habit of treating marketing as a revenue engine above all else.
• Real fluency with modern growth tooling and AI - you have used, and ideally built, AI-enabled workflows to expand what a team can do, with clear judgment about where humans must stay in the loop.
• Experience operating as part of an executive team and engaging with a board - comfortable with the numbers, the narrative, and the room.
• The presence to be an external face and an internal rallying force - a communicator who inspires teams and can represent a brand on a stage.
• A people-first, execution-minded leadership style - you build teams, set standards, and get things done with focus and urgency.
• Challenger instincts: a track record of winning relevance and share against far-better-funded incumbents, doing more with less.

HOW WE WILL MEASURE SUCCESS

• Profitable digital commerce growth - topline and margin across DTC, Amazon, and marketplaces, against plan and against the category.
• Renewed relevance and excitement for quip - demand and energy visible across every sales channel, including pull-through at retail.
• Revenue efficiency - growth per dollar and per head, and the leverage created by AI-enabled tooling and infrastructure.
• A world-class growth organization built and retained, operating with focus, urgency, and a people-first culture.• A trusted, high-impact presence on the executive team and with the board.

WHO THIS IS (AND IS NOT) FOR
This is for a growth leader ready to be a true partner to the CEO - owning both the story and the number, building a modern, AI-enabled growth engine, and making an omnichannel brand relevant and profitable again.
This is not for a functional marketer who will not carry the P&L, a leader who needs a big budget and a big team to perform, or someone who wants to operate heads-down and away from the executive table and the board.
Benefits:

• Hybrid working environment, with an office located in the heart of DUMBO with breathtaking views of Manhattan Bridge
• Year round early "summer Fridays"
• WiFi enabled rooftop
• Competitive medical benefit package
• Commuter benefits for parking & transit
• Competitive paid parental leave policy for qualifying employees
• Open vacation policy
• Dog-friendly office space
• 401k Tax Benefits
• Competitive compensation package
• Fully stocked kitchen with snacks (make sure to use your quip after snacking!)
• Your very own quip with employee discount packages
• The opportunity to help us make oral care more simple, effective and accessible!

About quip
quip is a design-led oral health and wellness company on a mission to transform oral care from a "have-to" chore into a "want-to" ritual. Launched in 2015, we provide effective, simple and well-designed oral health products with electric toothbrushing at the center. Our award-winning product lineup includes sonic and oscillating toothbrushes, smart brushes that track habits, water flossers, and refillable essentials like floss, and whitening strips. Our products are available for subscription on our site as well as on Amazon, in most major retailers and for sale to Dental Offices.
quip empowers millions of users to take proactive control of their oral health. We believe that by combining science-backed design with intuitive technology, we can guide a lifetime of better habits for every mouth. At quip, we work as one team, stay agile, bring positive energy to everything we do, and play to win for our customers and each other.
quip is committed to promoting equality, inclusion, and diversity beyond your brushing routine. We believe our company is better equipped to care for every mouth when we listen to fresh perspectives from every voice, and in doing so, we build an equal-opportunity team of the brightest minds (and mouths)-regardless of race, gender, age, religion, sexual orientation, identity, or any other trait that makes you you. By celebrating and supporting our differences, we will thrive in our mission to improve oral health for all.