ZipRecruiter

Log In

Quantum Health
Quantum Health

89 Quantum Health Customer Service Representative Jobs Hiring Near You

Quantum Health

Corporate Counsel

Dublin, OH · On-site

About the role The Corporate Counsel - Benefits Administration & Service Contracts serves as a ... To protect our candidates, we want to remind you that authorized representatives of Quantum Health ...

Quantum Health

Network Engineer

Dublin, OH · On-site

Provide escalation support for service desk and infrastructure teams. * All other duties as ... To protect our candidates, we want to remind you that authorized representatives of Quantum Health ...

Quantum Health

Director, Analytics Product

Dublin, OH · On-site +1

$225K - $235K/yr

Enable self-service analytics while maintaining governance and data integrity. * Translate complex ... Quantum Health's policies, values and ethics, and protecting the sensitive data entrusted to us.

Quantum Health

Procurement Specialist

Dublin, OH · On-site

Monitor vendor performance and compliance with contractual obligations and service level agreements ... To protect our candidates, we want to remind you that authorized representatives of Quantum Health ...

Quantum Health

Senior Network Engineer

Dublin, OH · On-site

$100K - $137K/yr

Partner with security, systems, cloud, application, service desk, and vendor teams to resolve ... To protect our candidates, we want to remind you that authorized representatives of Quantum Health ...

quantum-health

Patient Service Representative

Galena, OH · On-site

$19/hr

Description Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation ... Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.

previous pagenext page

Showing results 21-40

All JobsQuantum Health JobsQuantum Health Customer Service Representative Jobs

Quantum Health Jobs Information

Do workers at Quantum Health get paid breaks?

Yes. Most people get paid breaks.
95% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Quantum Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
84% of people say they would get paid if they were sick but scheduled to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

At Quantum Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from Quantum Health affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Quantum Health?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at Quantum Health worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Quantum Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it for Quantum Health workers to change shifts?

Most people find it hard to change shifts.
75% of people report that it’s hard to change shifts if they need to.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Quantum Health?

Some people find it hard to get time off.
52% of people report it’s hard to get time off.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Quantum Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do jobs at Quantum Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

How easy is it to take sick days at Quantum Health?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Is working at Quantum Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Quantum Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Quantum Health get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Quantum Health?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Quantum Health enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Quantum Health recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Quantum Health?

Most people got enough training when they started.
78% of people report they got enough training when they started working here.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Quantum Health?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Quantum Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers feel well informed about how Quantum Health is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Quantum Health?
What are the most popular categories at Quantum Health?
Infographic showing various Customer Service Representative job openings at Quantum Health in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 45% Physical, 13% Hybrid, and 42% Remote job distribution.

Corporate Counsel

Quantum Health

Dublin, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Quantum Health rating

6.7

Company rating: 6.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Description
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors®.
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
The Corporate Counsel - Benefits Administration & Service Contracts serves as a trusted legal advisor on matters related to employer sponsored group health plan administration, including, but not limited to ERISA, ACA, MHPAEA, Medicare, state insurance law and HIPAA compliance, fiduciary governance, and general contract negotiation as a service provider to group health plan sponsors and downstream vendor service agreements.
This role supports the legal team providing first-level support for operational compliance issues related to utilization management programs, wellness program incentive management, claim and appeal administration support, and clinical excellence in addition to negotiating complex client and downstream vendor service contracts in partnership with cross-functional stakeholders. The ideal candidate will bring broad experience in group health plan design, appeal letter drafting, reporting and disclosure obligations, and a deep knowledge of the health plan industry.
Location: This position may work remotely anywhere in the United States of America or may work hybrid from our Dublin, Ohio location.
What you'll do (Essential Responsibilities)
  • Negotiate and draft client and downstream vendor contracts, as well as contracts with third-party administrators (TPAs), pharmacy benefit managers (PBMs), wellness vendors, stop-loss carriers, point solutions, and insurers.
  • Provide strategic counsel on the design, implementation, and administration of health and welfare benefit plans, including medical, dental, vision, EAP, wellness, and flexible spending accounts (FSAs).
  • Ensure compliance with all applicable laws and regulations, including ERISA, HIPAA, ACA, COBRA, and relevant state insurance laws.
  • Draft, review, and maintain plan documents, summary plan descriptions (SPDs), and related participant communications to ensure regulatory compliance and clarity.
  • Respond to and resolve benefits-related disputes, claims, and appeals, including oversight of external counsel when necessary.
  • Monitor and interpret legislative and regulatory developments affecting health and welfare benefits and implement timely updates to policies and practices.
  • Assist in internal and external audits, DOL investigations, or inquiries related to benefits or vendor contracts.
  • Provide education and training to internal stakeholders on fiduciary obligations, plan administration, and contract compliance.
  • Perform additional duties and special projects as assigned.
  • Other duties as assigned

What you'll bring (Qualifications)
  • Education: Juris Doctor (J.D.) from an accredited law school.
  • Licensure/Certifications: Current and active license to practice law in a U.S. state.
  • Experience: 5-10 years of legal experience, with significant expertise in health and welfare benefits, ERISA fiduciary matters, and vendor contract negotiation and management.
    • In-house counsel experience with a focus on employee benefits and health plans strongly preferred.
    • Benefit litigation experience would be a strong plus.
    • Deep knowledge of ERISA, HIPAA, ACA, COBRA, IRS regulations, and other laws impacting group health plans and employee benefits.
  • Strong understanding of fiduciary responsibilities under ERISA.
  • Demonstrated success managing and negotiating client and partner contracts, including performance metrics and compliance terms.
  • Ability to analyze and explain complex legal concepts clearly and concisely to business leaders.
  • Exceptional drafting, communication, and negotiation skills.
  • Strategic thinker with a pragmatic, business-oriented approach to legal problem-solving.
  • Comfortable working in fast-paced, cross-functional environments with competing priorities.
  • Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Experience with Ironclad contract management software a plus.
  • Strong personal accountability, integrity, a commitment to upholding Quantum Health's values, ethics, and data privacy requirements.

#LI-AT1
#LI-Remote
What's in it for you
  • Compensation: Competitive base and incentive compensation
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know
  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
  • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
California Employee and Job Applicant Notice of Collection of Personal Information:If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here:
California Employee and Job Applicant Notice
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.

What Quantum Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply