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Pure Fishing
Pure Fishing

18 Pure Fishing Customer Service Representative Jobs Hiring Near You

Pure Fishing

Service Experience Coordinator

Columbia, SC · On-site

$16.75 - $21.75/hr

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... You have top-notch communication skills-both written and verbal. * You're naturally customer ...

Pure Fishing

Company Store Retail Sales

Plano, IL · On-site

$13.75 - $15/hr

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... The Retail Store Associate is responsible for providing excellent customer service, assisting ...

Pure Fishing

Manager, National Accounts

Charleston, SC · On-site

$90K - $117K/yr

... Pure Fishing and our retail partners. What will you do? • Develop and execute joint business plans that drive sales growth and profitability • Manage key customer relationships and serve as a ...

Pure Fishing

Manufacturing Shift Supervisor

Mendota, IL · On-site

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Extrusion/Resin Tech Assist

Sandwich, IL · On-site

$17.75 - $22.50/hr

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Manager, Trade Marketing

Columbia, SC · On-site

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Mold Technician I

Mendota, IL · On-site

$19 - $20/hr

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Material Handler D2

Sandwich, IL · On-site

$16.50 - $20/hr

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Material Handler D2

Sandwich, IL · On-site

$16.50 - $20/hr

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Assistant Category Advisor

Bentonville, AR · On-site

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Supervisor, Technical Support

Columbia, SC · On-site

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... This "player-coach" role combines leadership, technical expertise, and customer service to ensure ...

Pure Fishing

Journeyman Electrician

Spirit Lake, IA · On-site

$24.25 - $33.25/hr

Pure Fishing is a global leader in the fishing tackle industry, with a portfolio of iconic brands ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

SAP MM/PP Functional Analyst

Columbia, SC · On-site

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

Pure Fishing

Tooling Engineer

Sandwich, IL · On-site

About Pure Fishing Pure Fishing is a global leader in the fishing tackle industry, with a portfolio ... for our customers, and build love for our brands globally. But to us fishing is not just about ...

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Pure Fishing Jobs Information

Do workers at Pure Fishing get paid breaks?

Yes. Most people get paid breaks.
92% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Pure Fishing pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

At Pure Fishing, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and May 2026.

Is the health insurance from Pure Fishing affordable enough for their workers?

Only some people say the health insurance costs are okay.
63% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Do people get paid time off at Pure Fishing?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at Pure Fishing worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Pure Fishing workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Pure Fishing workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Pure Fishing?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Pure Fishing managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Pure Fishing spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Pure Fishing?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Pure Fishing feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Pure Fishing get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Pure Fishing?

Most people feel stressed here.
85% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Pure Fishing enjoy their jobs?

Most people don’t enjoy their job.
73% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Pure Fishing recommend working with their team?

Not many people recommend working with their team.
85% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Pure Fishing?

Most people didn’t get enough training when they started.
75% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Pure Fishing?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Pure Fishing’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Pure Fishing is doing?

Most people don’t feel well informed about how the company is doing.
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Pure Fishing?

Infographic showing various Customer Service Representative job openings at Pure Fishing in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.

Service Experience Coordinator

Pure Fishing

Columbia, SC • On-site

$16.75 - $21.75/hr

Full-time

Re-posted 25 days ago

Pure Fishing rating

5.3

Company rating: 5.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

About Pure Fishing
Pure Fishing is a global leader in the fishing tackle industry, with a portfolio of iconic brands that includes Abu Garcia®, Berkley®, Fenwick®, Frabill®, PENN®, Pflueger®, Plano®, Savage Gear®, Shakespeare®, SpiderWire®, Ugly Stik®, and many more. The brands that came together to form Pure Fishing were founded by inventors and innovators responsible for many of the advancements in the fishing tackle industry that anglers worldwide benefit from today. Our team of industry-leading experts and our global network of operations and innovation hubs strive to find those next innovations and produce world-class products designed to delight our consumers, strengthen business for our customers, and build love for our brands globally.
But to us fishing is not just about business, it is about time shared with family and friends, for some the peace derived from time on the water or for others the thrill of the battle and satisfaction of the earned triumph, and for all that feeling you get with every catch. We are a passionate team hungry to win while dedicated to creating memorable experiences with our brands and products and helping anglers everywhere have more fun catching more fish. We want your next day on the water to be your best day on the water. At Pure Fishing we have high expectations for Execution, we strive to Empower our people every day, expect and encourage Authenticity.
Service Experience Coordinator
Location: Columbia, SC
Job Summary: What will you do?
Are you passionate about building brand loyalty and providing standout service? As a Service Experience Coordinator, you'll be on the front lines-engaging directly with consumers and customers across multiple channels like chat, email, phone, and social media. Whether it's entering orders, solving issues, or sharing product knowledge, you'll help strengthen our brands and create unforgettable experiences. Plus, you'll work alongside marketing teams to share consumer feedback and help shape the future of Pure Fishing.
What makes you a great catch?
  • You have top-notch communication skills-both written and verbal.
  • You're naturally customer-obsessed and love solving problems with positivity.
  • You're organized, flexible, and always ready to jump into continuous improvement.
  • You thrive in fast-paced call center environment with calls, emails, chats, and multitasking galore.
  • You have data entry and computer skills, with experience in spreadsheets and Microsoft Office.
  • Bonus points if you've got experience in customer service, account management, or brand engagement.

Why you will love it here
  • Join a passionate team driven by excellence, authenticity, and execution.
  • Be part of building and growing legendary outdoor brands.
  • Your input matters-we want your ideas on improving our service and customer experience.
  • Opportunities to grow and develop your skills in brand management and customer engagement.

Your work environment
You'll work in a dynamic, customer-focused team that interacts across departments, including marketing and sales. You'll be answering inquiries, managing warranties and returns, entering orders, and helping shape how the world sees our brands. Every interaction you have with customers will be a chance to build loyalty and make someone's day.
What you will need to succeed
  • High school diploma required; college degree preferred.
  • Experience in customer service or a call center environment is a plus.
  • Excellent written and verbal communication skills.
  • Ability to multitask, prioritize, and handle challenges with a positive attitude.
  • A commitment to continuous learning, collaboration, and leadership.
  • Willingness to travel occasionally as needed.

What Pure Fishing employees say

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