Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Pulse Games
60 Pulse Games Jobs Hiring Near You
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and ...
Assessesand responds to players in the Pulse/electronic environment to ensure they areengaged and entertained. Providesan enhanced player experience focused on entertainment gaming. Performsother ...
Assessesand responds to players in the Pulse/electronic environment to ensure they areengaged and entertained. Providesan enhanced player experience focused on entertainment gaming. Performsother ...
Do you live for video games and video game news? We're looking to expand our team at MXDWN Games with passionate gamers and writers who have their finger on the pulse of the gaming community. Right ...
Do you live for video games and video game news? We're looking to expand our team at MXDWN Games with passionate gamers and writers who have their finger on the pulse of the gaming community. Right ...
The Gaming Host position often requires cross-training between the three gaming departments ... As the guide to a Guest's Laser Tag experience, this Host has their finger on the pulse of the ...
The Gaming Host position often requires cross-training between the three gaming departments ... As the guide to a Guest's Laser Tag experience, this Host has their finger on the pulse of the ...
Mavrix - Bowling & Games Host
Scottsdale, AZ · On-site
$15.15/hr
The Gaming Host position often requires cross-training between the three gaming departments ... As the guide to a Guest's Laser Tag experience, this Host has their finger on the pulse of the ...
Quick apply
Mavrix - Bowling & Games Host
Scottsdale, AZ · On-site
$15.15/hr
The Gaming Host position often requires cross-training between the three gaming departments ... As the guide to a Guest's Laser Tag experience, this Host has their finger on the pulse of the ...
Mavrix - Bowling & Games Host
Scottsdale, AZ · On-site
$15.15/hr
As the guide to a Guest's Laser Tag experience, this Host has their finger on the pulse of the ... Some of our games dispense points on the game card, which may be redeemed for an array of prizes.
Mavrix - Bowling & Games Host
Scottsdale, AZ · On-site
$15.15/hr
As the guide to a Guest's Laser Tag experience, this Host has their finger on the pulse of the ... Some of our games dispense points on the game card, which may be redeemed for an array of prizes.
Our games have entertained players for years, supported by loyal audiences, live operations ... Own a regular Player Pulse report for studio stakeholders, summarizing player sentiment, VIP ...
Our games have entertained players for years, supported by loyal audiences, live operations ... Own a regular Player Pulse report for studio stakeholders, summarizing player sentiment, VIP ...
VIP Player Services Lead
Toronto, ON · On-site
Our games have entertained players for years, supported by loyal audiences, live operations ... Own a regular Player Pulse report for studio stakeholders, summarizing player sentiment, VIP ...
Quick apply
VIP Player Services Lead
Toronto, ON · On-site
Our games have entertained players for years, supported by loyal audiences, live operations ... Own a regular Player Pulse report for studio stakeholders, summarizing player sentiment, VIP ...
Senior Technical Program Manager, GenAI Games, Amazon Games GenAI & Strategic Initiatives
Seattle, WA · On-site
The Amazon Games GenAI team is seeking a hands-on Senior Technical Program Manager to help us ... Maintain a pulse on the AI tooling landscape and continually analyze best tools for our use cases ...
Senior Technical Program Manager, GenAI Games, Amazon Games GenAI & Strategic Initiatives
Seattle, WA · On-site
The Amazon Games GenAI team is seeking a hands-on Senior Technical Program Manager to help us ... Maintain a pulse on the AI tooling landscape and continually analyze best tools for our use cases ...
The Amazon Games GenAI team is seeking a hands-on Senior Technical Program Manager to help us ... Maintain a pulse on the AI tooling landscape and continually analyze best tools for our use cases ...
The Amazon Games GenAI team is seeking a hands-on Senior Technical Program Manager to help us ... Maintain a pulse on the AI tooling landscape and continually analyze best tools for our use cases ...
Slot Game Designer - Remote
Reno, NV · On-site +1
$154K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Reno, NV · On-site +1
$154K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Atlanta, GA · On-site +1
$152K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Atlanta, GA · On-site +1
$152K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Las Vegas, NV · On-site +1
$148K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Las Vegas, NV · On-site +1
$148K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Austin, TX · On-site +1
$151K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
Slot Game Designer - Remote
Austin, TX · On-site +1
$151K/yr
Keep your finger on the pulse of market trends, new products, and gaming innovations to stay ahead in the game. * Design Architect: Generate comprehensive game-specific documentation outlining the UI ...
... Game Art (Concept, 3D, Tech-art, Animation, VFX), Audio, Narrative, and UI-UX as well as deep craft experience in at least one of these areas. * You have a "future-facing" pulse on culture (fashion ...
... Game Art (Concept, 3D, Tech-art, Animation, VFX), Audio, Narrative, and UI-UX as well as deep craft experience in at least one of these areas. * You have a "future-facing" pulse on culture (fashion ...
... Game Art (Concept, 3D, Tech-art, Animation, VFX), Audio, Narrative, and UI-UX as well as deep craft experience in at least one of these areas. * You have a "future-facing" pulse on culture (fashion ...
... Game Art (Concept, 3D, Tech-art, Animation, VFX), Audio, Narrative, and UI-UX as well as deep craft experience in at least one of these areas. * You have a "future-facing" pulse on culture (fashion ...
Director, Product Management - PULSE ATM Experience
New York, NY · On-site
$254K - $266K/yr
Director, Product Management - PULSE ATM Experience Product Management at Capital One is a booming ... Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Director, Product Management - PULSE ATM Experience
New York, NY · On-site
$254K - $266K/yr
Director, Product Management - PULSE ATM Experience Product Management at Capital One is a booming ... Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Senior Technical Program Manager, GenAI Games, Amazon Games GenAI & Strategic Initiatives
Seattle, WA · On-site
The Amazon Games GenAI team is seeking a hands-on Senior Technical Program Manager to help us ... Maintain a pulse on the AI tooling landscape and continually analyze best tools for our use cases ...
Senior Technical Program Manager, GenAI Games, Amazon Games GenAI & Strategic Initiatives
Seattle, WA · On-site
The Amazon Games GenAI team is seeking a hands-on Senior Technical Program Manager to help us ... Maintain a pulse on the AI tooling landscape and continually analyze best tools for our use cases ...
Director, Product Management - PULSE ATM Experience
Richmond, VA · On-site
$230K - $241K/yr
Director, Product Management - PULSE ATM Experience Product Management at Capital One is a booming ... Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Director, Product Management - PULSE ATM Experience
Richmond, VA · On-site
$230K - $241K/yr
Director, Product Management - PULSE ATM Experience Product Management at Capital One is a booming ... Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Pulse Games Jobs Information
Other
Re-posted 2 days ago
Job description
Head Of Customer Support
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day.
We are looking for a Head Of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
- Build and scale a world-class customer support organization
- Define and execute support strategy across all player touchpoints, ensuring consistency and quality
- Implement tools, automation, and processes to improve efficiency, scalability, and self-service options
- Track and optimize KPIs to drive continuous improvement
- Oversee sensitive cases such as payments, fraud, and responsible gaming, ensuring compliance with regulatory standards
- Collaborate closely with product team to deliver safe and engaging player experiences
- Represent the player's voice and make sure their perspective informs both product and operational decisions
What We're Looking For
- 7+ years in customer support / customer experience in mobile game industry, including at least 3 years in a leadership role
- Proven experience in scaling support operations in mobile games
- Deep familiarity with support tools
- Strong analytical mindset; comfortable using data to make decisions and drive improvements
- Excellent leadership and people management skills
- Strong communication and collaboration skills across departments
- Must be based in the United States