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Protective Life
Protective Life

40 Protective Life Application Support Analyst Jobs Hiring Near You

Protective

Associate Counsel

Birmingham, AL · Hybrid

$80K - $95K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Associate Counsel

Birmingham, AL · On-site

$80K - $95K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Associate Counsel

Birmingham, AL · Hybrid

$80K - $95K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Lead Cloud Architect

Birmingham, AL · On-site

$61 - $77.50/hr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Collaborating with Enterprise Architecture and Application Development teams, you'll support the ...

Protective

Reinsurance Accountant II

Birmingham, AL · Hybrid

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Analyst II to join our Reinsurance Accounting team. This role is responsible for supporting the ...

Protective

Reinsurance Accountant II

Birmingham, AL · Hybrid

$70K - $85K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Analyst II to join our Reinsurance Accounting team. This role is responsible for supporting the ...

Protective

Reinsurance Accountant II

Birmingham, AL · On-site

$70K - $85K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... Analyst II to join our Reinsurance Accounting team. This role is responsible for supporting the ...

Protective

Principal, Accounting Policy

Birmingham, AL · On-site

$125K - $160K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Principal, Accounting Policy

Birmingham, AL · On-site

$125K - $160K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Principal, Accounting Policy

Birmingham, AL · On-site

$125K - $160K/yr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$18 - $24/hr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$20 - $24.56/hr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Protective

Order Processing Specialist

Strongsville, OH · On-site

$18 - $24/hr

We help protect our customers against life's uncertainties. Regardless of where you work within the ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

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Protective Life Jobs Information

Do workers at Protective Life get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Protective Life pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At Protective Life, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between October 2025 and July 2026.

Is the health insurance from Protective Life affordable enough for their workers?

Only some people say the health insurance costs are okay.
58% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Protective Life?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between October 2025 and July 2026.

How easy is it to get time off at Protective Life?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Protective Life managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2025.

Do jobs at Protective Life spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2025.

How easy is it to take sick days at Protective Life?

Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Protective Life good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Protective Life feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Protective Life get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Protective Life?

Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Protective Life enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Protective Life recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Protective Life?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Protective Life?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Protective Life’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Protective Life is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Application Support Analyst jobs?

What are the most popular jobs at Protective Life?

What are the most popular categories at Protective Life?

Infographic showing various Application Support Analyst job openings at Protective Life in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% Physical, and 28% Hybrid job distribution.

Retirement Customer Support Specialist

Protective

Birmingham, AL • On-site

$48K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Protective Life rating

8.4

Company rating: 8.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

123rd of 315 rated insurance

Job description

The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.
Are you looking for a career and not just a job? If you are and want to grow within a company, our Retirement Customer Support positions are a great way to launch or to pivot your career. These are challenging roles where you will handle a wide variety of issues for our customers using technology and your critical thinking skills.
The Retirement Customer Support team delivers an exceptional customer experience via answering phone calls and emails for all retail retirement contract owners and financial advisors. Our Specialists are responsible for professional, accurate, and responsive contact resolution with a managed-money approach and mindset.
Primary Job Function:
  • Retirement Customer Support Specialists communicate with financial professionals and customers primarily through phone and email providing a high-quality customer experience by projecting a professional and positive attitude.
  • Our Specialists utilize a variety of software tools to navigate contract information, research and review products, and communicate effective solutions in a fast-paced, team-oriented environment.
  • Retirement Customer Support Specialists are responsible for accurately documenting and resolving requests for account information and updates. This individual understands the digital customer experience and educates customers about easier and more efficient ways they can resolve future requests.
  • Responsible for accurately and efficiently taking and processing allocation change instructions within our variable products.
  • Consistently meets or exceeds established individual and team metric goals.

Qualifications:
  • Prior customer service or Contact Center experience preferred
  • High school diploma/equivalent required
  • An associate or bachelor's degree preferred
  • Financial Services experience (including Life Insurance, Annuities, Banking, Group Retirement, etc.) preferred
  • Annuity industry knowledge and experience a plus
  • Proficiency in a Windows based environment (Office 365 & Microsoft Teams) required
  • Strong client focused and managed-money mindset required
  • HOURS:Must be flexible between 7:30a-5p CST Monday - Friday. Actual shift times once in production are based on business needs and may vary between 7:30a-5p CST.
  • This position requires that you attend the training as scheduled.
  • Training schedule for this position will be from 8:00a-4:30p CST.
  • This is position will start Hybrid after Training (in office 3 days a week and Work from Home 2 days) but can lead to Work from Home Full-Time.

Competencies/Skills Required:
  • Decision-Making & Problem-Solving skills - Able to intake information from multiple sources to evaluate problems and potential solutions. Understands how to use resources and job aids to follow documented procedures and processes. Has an awareness of financial risks when making processing decisions. Ability to mitigate fraud risks when performing account verification.
  • Communication skills - Listens attentively and actively, asks clarifying questions and manages distractions and interruptions. Proficient spelling, punctuation, and grammar. Strong emotional intelligence and organizational skills as well as the ability to tailor communication style to match the caller.
  • High Aptitude for Learning - Embraces change and will take on the challenge of learning new information, systems, products, and procedures. Enjoys learning and seeks out training to further develop knowledge and understanding.
  • Dependability - Meets attendance and punctuality requirements.

$48,000 - $55,000 a year
Protective's targeted salary range for this position is $48,000 to $55,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees.
#LI-AP1
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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