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Prime Communications

65 Prime Communications Customer Service Representative Jobs Hiring Near You

PLS

Customer Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Customer Service Representative This job is located at: 3003 W. North West Highway, Dallas, TX ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Lewisville, TX · On-site

$15 - $20.25/hr

Customer Service Representative This job is located at: 835 W. Mains St, Lewisville, TX 75067 PLS ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Customer Service Representative This job is located at 7201 N. California Ave., Chicago, IL 60645 ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Inglewood, CA · On-site

$16.75 - $22.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Charlotte, NC

$15.75 - $21.25/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Dallas, TX

$15.75 - $21.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

PLS

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Strong verbal communication * Ability to offer products and services to customers based on their ...

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Prime Communications Jobs Information

What makes Prime Communications an attractive place to work?

Prime Communications is a leading provider of telecommunications services, known for its commitment to delivering high-quality connectivity solutions to customers across various regions. The company fosters a dynamic work environment that encourages collaboration, innovation, and professional growth, with opportunities for employees to develop their skills and expertise in a rapidly evolving industry. By joining Prime Communications, individuals can contribute to shaping the future of telecommunications and enjoy a range of benefits, including career advancement opportunities, competitive compensation, and a supportive work culture.

Do workers at Prime Communications get paid breaks?

No. Most people don’t get paid breaks.
87% of people say they don’t get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Prime Communications pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
37% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and August 2026.

At Prime Communications, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
75% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Prime Communications affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Prime Communications?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 29% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Prime Communications worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Prime Communications workers get to choose the shifts they work?

Most people get to choose which shifts they work.
79% report that they have enough control over which shifts they work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Prime Communications workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Prime Communications?

Some people find it hard to get time off.
55% of people report it’s hard to get time off.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Prime Communications managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Prime Communications spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
55% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Prime Communications?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Prime Communications job good for students?

Only some students say this is a good place to work if you’re studying.
43% of students report this isn’t a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and September 2025.

Is working at Prime Communications good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
90% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Prime Communications feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Prime Communications get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Prime Communications?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Prime Communications enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Prime Communications recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Prime Communications?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Prime Communications?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Prime Communications’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Prime Communications is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Prime Communications?

What are the most popular categories at Prime Communications?

Infographic showing various Customer Service Representative job openings at Prime Communications in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

PLS

Dallas, TX • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Customer Service Representative

This job is located at: 3003 W. North West Highway, Dallas, TX 75220

PLS Overview: Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

Position Overview

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.

Job Responsibilities
  • Providing outstanding customer service to ensure repeat business
  • Educating our customers on our products and services
  • Ensuring all transactions are completed in compliance with federal, state, and local regulations
  • Following company policies and procedures
  • Maintaining a balanced cash drawer
  • Completing all transactions accurately, including cash handling
  • Using our point-of-sale system to access information and process transactions
  • Resolving customer complaints or referring complaints to the Store Manager for resolution
  • Helping to maintain a neat and clean store environment for our customers and team members
  • Performing other duties as instructed by management
Job Requirements
  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
  • Ability, willingness, and comfort to engage with customers
  • Strong verbal communication
  • Ability to offer products and services to customers based on their needs
  • Exceptional attention to detail and ability to multi-task
  • Professional appearance and demeanor
  • Must be honest and have integrity
  • Able to work flexible hours, including early morning, evenings, weekends, and holidays
  • English fluency is required
  • English/Spanish bilingual is a plus
Physical Requirements
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs. with little assistance
  • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits

Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

We strive to demonstrate our Core Values in all positions at PLS: Communication Customer Focus Integrity and Trust Teamwork Results

PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

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