60 Powell Customer Service Manager Jobs Hiring Near You

Powell People Solving Tough Problems

As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional & friendly working environment.

Based our of Electrical Division Edmonton (EDE) location, the Senior Payroll Specialist will report to the Payroll Director and run biweekly and semi-monthly payrolls. Maintain current payroll systems and achieve alignment with the HR and Benefits system and to ensure effective support to Finance.

Essential Responsibilities

• Process and monitor biweekly and semi-monthly Payroll runs from end to end.
• Process ROEs and special payments to employees per company policy
• Perform and monitor all non-routine Payroll tasks including employee transfers, terminations and complex adjusting entries.          
• Maintain employee data in Time and Attendance system as needed
• Research and resolve payroll inquiries while maintaining excellent customer service
• Reconcile payroll taxes after each payroll and resolve any discrepancies.
• Participate in and may lead developing, testing, implementing new processes/systems, and assimilating new company locations.
• Assist in the creation of Payroll Departmental policy and procedures as required
• Serve as a resource to others by way of resolving complex issues, training on key systems, assigning/reviewing the tasks delegated to lower-level employees.
• Assist and may lead all necessary tasks related to quarter end and year end activities.
• Perform other related duties and special projects as assigned.
• Internal relationships include regular interaction with: HR/Benefits Departments, Employees, and others
• External relationships include regular interaction with: Banks, Vendors, State and Federal agencies.

Minimum Qualifications

• Associate degree from an accredited university.
• Current Certified Payroll Professional preferred.
• Minimum 6+ years of experience in payroll administration full cycle.
• Minimum 3+ years of experience in payroll taxes.

Preferred Qualifications      

• UKG system experience preferred
• Dayforce system experience preferred.

Work Authorization: This is a permanent position. Applicants must be legally authorized to work in Canada at the time of hire. Immigration sponsorship is not typically available and will be considered only where supported by business needs and applicable legal requirements.

Skills, Abilities & Other Requirements

• System skills using MS Office (Outlook, Excel, and Word)
• Working knowledge of Human Resources functions and processes.
• Strong written and verbal communication skills.
• Problem analysis and problem resolution.
• Attention to detail, accurate, meets deadlines.
• Strong focus on customer service.
• Ability to prioritize and organize work.
• Ability to manage complex assignments as required.
• Ability to anticipate issues and take preventive/corrective action.
• Ability to adapt the procedures and tools to meet the more complex needs of the position.
• May lead cross-training Payroll team and backfill for coverage as needed.
• Willing to learn and share knowledge.
• Ability to work under general supervision.

Working & Environmental Conditions

The employee typically performs duties in a normal office environment. There will be some work in a shop environment and exposure to the elements of our shop. Additionally, there may be some work performed in the field with exposure to construction sites, active customer facilities, or test laboratories. It is the policy of Powell Industries to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs and to establish rules that are designed for the safety of all. It is the responsibility of each employee to adhere to this policy, as well as to observe all safety practices and exercise every precaution for the safety of accidents.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, carry or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to stand; talk or hear; walk; sit. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Who we are

Powell Canada Inc. is a subsidiary of Powell Industries, which is located in Houston, Texas. Globally, we have over 70 years of experience. Powell Canada is a reputable electrical manufacturing, valve servicing and electrical/instrumentation contracting company. We hold a strong industry presence with offices located in Acheson, Calgary and Montreal.

Powell strives to create one unified company through training, communication and leadership. We offer diversified services based on our customer's needs, keeping us on the cutting edge of new products and services within our industry.

Your Partner in Safety

Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer, only those candidates selected for an interview will be contacted. Powell Canada, Inc is an equal opportunity employer.

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