Popshelf
Popshelf

84 Popshelf Customer Service Representative Jobs Hiring Near You

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A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

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Popshelf Jobs Information

What is it like to work at Popshelf?

Popshelf is a retail company that values a fun and dynamic work environment, prioritizing employee engagement and teamwork to drive business success.

As a company, Popshelf operates a unique retail model, offering a curated selection of products at discounted prices, with a focus on creating an immersive shopping experience for customers. The company's store teams are often small and collaborative, with a flat organizational structure that encourages open communication and decision-making.

Working at Popshelf may appeal to individuals who enjoy a fast-paced retail environment, are passionate about customer service, and are looking for opportunities to grow and develop their skills in a rapidly expanding company.

What makes Popshelf an attractive place to work?

Popshelf is a rapidly growing retail company that offers a unique shopping experience, providing a wide range of products at affordable prices. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for team members to develop their skills and advance in their careers. By joining Popshelf, individuals can contribute to the company's mission of making high-quality products accessible to a broader audience and enjoy a dynamic work environment that fosters professional development and personal fulfillment.

Do workers at pOpshelf get paid breaks?

No. Most people don’t get paid breaks.
84% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2026.

Does pOpshelf pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
87% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

At pOpshelf, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between August 2025 and March 2026.

Do part-time workers get paid time off at pOpshelf?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from pOpshelf affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between March 2025 and November 2025.

Do people get paid time off at pOpshelf?

Some people get paid time off from work.
61% of people say they don’t get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at pOpshelf worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Do pOpshelf workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for pOpshelf workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and June 2026.

How easy is it to get time off at pOpshelf?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.

Do pOpshelf managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
42% of people say their manager changes their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at pOpshelf spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at pOpshelf?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.

Is a pOpshelf job good for students?

Most students say this is a good place to work if you’re studying.
91% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and January 2026.

Is working at pOpshelf good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
80% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and November 2025.

Do people at pOpshelf feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at pOpshelf get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at pOpshelf?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at pOpshelf enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at pOpshelf recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at pOpshelf?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at pOpshelf?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people think pOpshelf’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how pOpshelf is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Popshelf in the United States as of July 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Physical job distribution.

Customer Service Representative

Customer Operations

Cheektowaga, NY • On-site

$20/hr

Full-time

Posted 12 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

CUSTOMER SERVICE REPRESENTATIVE $20/HOUR

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Next Start Date: Monday, September 14th, 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-NL1
CRP113 2026-76923 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time