Pierce Transit
Pierce Transit

5 Pierce Transit Customer Service Representative Jobs Hiring Near You

Transit Operator

Lakewood, WA · On-site

$31.75 - $40.02/hr

We are looking for drivers who will provide excellent service to our customers, informing them ... Pierce Transit vehicles on base when required. Representation: This job is represented by the ...

This benefit provides free access to service on Pierce Transit, Sound Transit, Community Transit ... Maintains a professional level of conduct, communications and customer service with other staff ...

Represents the department with Pierce Transit Board, staff, and representatives of outside agencies ... demands Customer service Communications (verbal and written) Troubleshooting and analysis ...

... Pierce Transit work diligently to serve our community so that service can roll out each morning ... Representation: This job is represented by the Amalgamated Transit Union (ATU), Local 758 More ...

Pierce Transit Jobs Information

Do workers at Pierce Transit get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Does Pierce Transit pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers at Pierce Transit worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it for Pierce Transit workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at Pierce Transit?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do Pierce Transit managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at Pierce Transit spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at Pierce Transit?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Pierce Transit feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
43% of people say they’re not treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Pierce Transit get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Is it stressful to work at Pierce Transit?

Some people feel stressed out here.
43% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Pierce Transit enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and October 2025.

Do people at Pierce Transit recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get enough training when they start at Pierce Transit?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people get support to advance at Pierce Transit?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people think Pierce Transit’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.

Do workers feel well informed about how Pierce Transit is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and December 2025.
What other companies are hiring for Customer Service Representative jobs?
Infographic showing various Customer Service Representative job openings at Pierce Transit in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Transit System Maintenance Worker

Transit System Maintenance Worker

Pierce Transit

Lakewood, WA • On-site

$23.97 - $26.13/hr

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago


Pierce Transit rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

6th of 96 rated public transport


Job description

Description Pierce Transit is dedicated to fulfilling the mission of improving the quality of life in our community by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected. Join Our Team as a Skilled Transit System Maintenance Worker in Lakewood. Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected.

We are currently recruiting for a conscientious and detail-oriented Transit System Maintenance Worker (Route Custodian) to join the Facilities Maintenance Division in Lakewood. This is an exceptional opportunity for someone with a solid work history, a track record for reliability and a reputation for providing good customer service. The person we are looking for is a self-starter who will enjoy stepping into an active role that will include both indoor and outdoor work.

The ideal candidate is looking for a chance to demonstrate their great work ethic and can-do attitude in a role that offers stability, excellent benefits, and career growth opportunities. Some of the regular duties in this position will include: Following an assigned route to perform custodial work. Ensuring cleanliness at bus shelters, seating areas at bus stops and transit centers, emptying trash cans, washing windows, walls, and restrooms and replenishing supplies.

Conducting an array of custodial work in and around Pierce Transit buildings and adjacent grounds. If you're not currently living in the Lakewood-area, that's not a problem. We may be able to help with reimbursing up to $2,500 in moving expenses for those who physically relocate their primary residence to the Pierce/King/Thurston County area (substantiated with receipts).

Washington State was recently recognized as being number 1 in the nation for quality of life; read more about that here. BENEFITS: At Pierce Transit, our employees' health is important to us too. That's why we offer two on-site gyms and an incredible Wellness Program in addition to excellent medical, dental, and vision packages.

If your career goals change while you're employed, we are here to help. Pierce Transit offers $5,000 per year (up to a total of $18,000) in Tuition Assistance after your one-year anniversary. Certifications, and career skills must be connected to a position at Pierce Transit.

All employees of Pierce Transit are required to participate in the Washington State Public Employees' Retirement System (PERS). Pierce Transit offers two Public Employees Retirement System (PERS) plans to choose from, PERS2 and PERS3, as well as a matching program for 457 deferred compensation. Employees are not covered under the Social Security System except for a 1.45% payment for Medicare

Pierce Transit provides an ORCA Card benefit for each employee and a family member. This benefit provides free access to service on Pierce Transit, Sound Transit, Community Transit, Everett Transit, King County Metro, Kitsap Transit, Seattle Monorail, Seattle Streetcar, King County Water Taxi and Kitsap Foot Ferry. Shift differential: Employees are eligible for differential pay per the Amalgamated Transit Union (ATU), Local #758 Collective Bargaining Agreement.

PAID LEAVE: Full-time Pierce Transit employees are eligible to receive 11 paid holidays, 2 personal paid holidays, 12 days of sick leave, 12 vacation days per year, and the ability to earn up to 2 Wellness Days by participating in a qualifying wellness activity and the annual survey. Part-time employees, receive pro-rated leave, to include sick leave, vacation, personal holiday and holiday pay. Vacation leave accrual rates increase per the applicable Collective Bargaining Agreement.

Essential Functions The following functions are not intended to serve as a comprehensive list of all duties performed in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Cleaning seating areas at bus stops and transit centers, emptying trash cans, washing windows, walls, and restrooms and replenishing supplies; Sweeping, mopping, and polishing floors; Operating a pressure washer to clean structures, pavement and equipment; Cleaning walkways and grounds adjacent to assigned buildings; Ensuring that rubbish, weeds and waste paper are removed; Sweeping parking lots; shoveling snow and spreading sand in parking lots and transit centers; Cleaning shelters, and as needed preparing and providing touch up painting; Cleaning work areas and equipment after completion of job assignment and moving furniture and equipment as requested.

Has regular and predictable attendance. Qualifications Minimum Qualifications: Required: High school diploma or equivalent. One year of experience performing the duties of laborer or custodian or an equivalent combination of experience and training.

Special Requirements: Must possess and maintain a valid Washington State driver license with acceptable driving record throughout employment. Knowledge of: the care and use of mops, brooms, scrub brushes, power sweepers and scrubbers, dusters, vacuum cleaners and floor polishers; the use of cleaning materials such as soaps, powders, strippers, polishes, waxes, and graffiti removers. Ability to: work well alone and in a team environment; understand and follow oral or written instructions; learn all equipment operations; perform computerized work order methods and procedures; pass a job related examination; drive all job related vehicles and maintain a valid Washington State driver's license.

Supplemental Information Application Instructions To be considered for this vacancy, you must apply online: The online application must include a chronological work and/or education history covering a ten-year period. At least 3 professional references, to include a current or recent supervisor, with names, professional titles, and current phone numbers and email addresses. For questions regarding this recruitment or assistance with the application process, please contact Recruitment staff at 253-581-8095 or jobs@piercetransit.org

If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com. Pierce Transit Is An Equal Employment Opportunity Employer Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.


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