About the Work * Directs the casino marketing function for PENN Interactive * Drives revenue ... Utilizes daily reporting and analysis to make sound business decisions for an assigned region
36 Penn Interactive Qa Analyst Jobs Hiring Near You
About the Work * Directs the casino marketing function for PENN Interactive * Drives revenue ... Utilizes daily reporting and analysis to make sound business decisions for an assigned region
Work with analytics teams to investigate market trends to obtain insight that assists in the ... Drive continuous performance improvement and product quality/depth/coverage * Drive sports product ...
Work with analytics teams to investigate market trends to obtain insight that assists in the ... Drive continuous performance improvement and product quality/depth/coverage * Drive sports product ...
Work with analytics teams to investigate market trends to obtain insight that assists in the ... Drive continuous performance improvement and product quality/depth/coverage * Drive sports product ...
Work with analytics teams to investigate market trends to obtain insight that assists in the ... Drive continuous performance improvement and product quality/depth/coverage * Drive sports product ...
Director, CRM
Philadelphia, PA · Remote
Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs * Working closely with the marketing analytics team to ...
Director, CRM
Philadelphia, PA · Remote
Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs * Working closely with the marketing analytics team to ...
Work with QA to strengthen automated testing pipelines and CI/CD workflows. * Use Claude Code in daily development to move faster without lowering the bar. * Other duties as required. About You * At ...
Work with QA to strengthen automated testing pipelines and CI/CD workflows. * Use Claude Code in daily development to move faster without lowering the bar. * Other duties as required. About You * At ...
VIP Host
Philadelphia, PA · Remote
Utilize daily reporting and analysis to assist with making sound business decisions. * Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are ...
VIP Host
Philadelphia, PA · Remote
Utilize daily reporting and analysis to assist with making sound business decisions. * Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are ...
Director, CRM
Toronto, ON · Remote
Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs * Working closely with the marketing analytics team to ...
Director, CRM
Toronto, ON · Remote
Analyze customer data, defining actionable segments and creating targeted lifetime value/customer life-cycle engagement campaigns and programs * Working closely with the marketing analytics team to ...
VIP Host
Cherry Hill, NJ · Remote
Utilize daily reporting and analysis to assist with making sound business decisions. * Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are ...
VIP Host
Cherry Hill, NJ · Remote
Utilize daily reporting and analysis to assist with making sound business decisions. * Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are ...
Ad Operations Specialist
Toronto, ON · Hybrid
Analyze performance data to develop and implement campaign optimization strategies. * Drive revenue growth and improvements to the customer and advertiser experience. * Run, analyze and offer ...
Ad Operations Specialist
Toronto, ON · Hybrid
Analyze performance data to develop and implement campaign optimization strategies. * Drive revenue growth and improvements to the customer and advertiser experience. * Run, analyze and offer ...
Risk & Trading Associate
OR · Remote
$15.50 - $19.25/hr
Strong analytical and problem-solving ability * Flexibility is a must as working hours will be dictated by business needs. Must be able to work flexible schedules including nights, weekends, and ...
Risk & Trading Associate
OR · Remote
$15.50 - $19.25/hr
Strong analytical and problem-solving ability * Flexibility is a must as working hours will be dictated by business needs. Must be able to work flexible schedules including nights, weekends, and ...
VIP Executive Host
Edmonton, AB · Remote
Utilize daily reporting and analysis to assist with making sound business decisions * Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives ...
VIP Executive Host
Edmonton, AB · Remote
Utilize daily reporting and analysis to assist with making sound business decisions * Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives ...
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts. * Passionate about clean code architecture and software craftsmanship.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts. * Passionate about clean code architecture and software craftsmanship.
Account Executive
Vancouver, BC · Hybrid
CA$125K/yr
Drive revenue growth through strategic account development, consistent client engagement, and high-quality service * Maintain an active and visible presence in the Vancouver market through frequent ...
Account Executive
Vancouver, BC · Hybrid
CA$125K/yr
Drive revenue growth through strategic account development, consistent client engagement, and high-quality service * Maintain an active and visible presence in the Vancouver market through frequent ...
VIP Executive Host
Calgary, AB · Remote
Utilize daily reporting and analysis to assist with making sound business decisions * Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives ...
VIP Executive Host
Calgary, AB · Remote
Utilize daily reporting and analysis to assist with making sound business decisions * Assist the Regional Director of Player Development with the implementation and adoption of all new initiatives ...
If you like distributed systems, functional programming, live production traffic, and a team that treats software quality as a first-class product concern, you will feel at home here. About the Work ...
If you like distributed systems, functional programming, live production traffic, and a team that treats software quality as a first-class product concern, you will feel at home here. About the Work ...
Penn Interactive Jobs Information
What makes Penn Interactive an attractive place to work?
Penn Interactive is a leading developer of online gaming and entertainment products, leveraging its expertise in the gaming industry to create engaging experiences for players worldwide. The company fosters a dynamic work environment that encourages collaboration, innovation, and creativity, with a focus on delivering high-quality products and services. By joining Penn Interactive, professionals can contribute to the development of exciting new products, gain valuable experience in the gaming industry, and enjoy opportunities for growth and professional development in a rapidly evolving field.
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Job description
About the Role
Ownership and oversight of Player Development performance across all offered online sportsbook and iCasino products for all operating states and provinces within an assigned region (including, but not limited to - VIP acquisition, VIP retention, VIP P&L, VIP reinvestment, VIP market share expansion).
Direct oversight and development of all VIP Managers within all operating states and provinces in an assigned region.
About the Work
- Directs the casino marketing function for PENN Interactive
- Drives revenue, increases VIP database, and growth in key markets
- Leads strategic direction for the regional VIP team to reach key VIP sales metrics, customer engagement, market share, and net revenue
- Assists with development and enforcement of department processes and compliance initiatives that improve operations, efficiency, and service
- Provides the Vice President of VIP with high level KPI data reporting and reviews of individual manager, host, and associate performances within an assigned region
- Consistently keeps a high level of awareness of the VIP market offerings from competitors across the industry and leverages all relevant intel to acquire and maintain VIP wallet share within an assigned region
- Maintains an updated and high level of knowledge of all relevant details of front-end product and technology (including, but not limited to, new product offerings and releases, cashier options for financial transactions, rules of casino games offered and different bet types on the sportsbook, etc...) and keeps regional staff informed and educated on all relevant information in this aspect
- Assists with the creation of a steady top of funnel stream for new VIP business by generating opportunities that target relationships with potential high value players and social spaces
- Oversee all new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members within assigned region
- Utilizes daily reporting and analysis to make sound business decisions for an assigned region
- Assists the Vice President of VIP with the creation, implementation and adoption of all new department initiatives and policies, including, but not limited to - sales performance incentive programs for the entire regional team as well as individual employees within an assigned region
- Maintains constant and open communication with the Risk and Trading team, Responsible Gaming, Payment, and AML teams to make informed decisions as needed based on business
About You
- At least 5+ years of gaming experience either online or with a brick-and-mortar casino
- At least 3+ years of management experience, with a proven track record of successfully managing a sales team and driving revenue
- At least 2+ years of experience with an online gaming operation
- Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management
- Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette
- Proficient in data management tools
- Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions
- Ability to develop, review, and comprehend player tracking screens, reports, and all other necessary information and documentation
- Ability to communicate effectively with external contacts and all levels of
- The ability to travel and attend both on and off property events throughout the United States and Canada
- Oversee and supervise high level events designed for our top customers and oversee team members at said events
- Must be able to qualify for licenses and permits required by federal, state and local regulations
- MUST HAVE: Passion for sports, casino and/or sports & casino betting
#LI-REMOTE
About Penn Interactive
Sourced by ZipRecruiter
Industry
Gambling activities
Company size
51 - 200 Employees
Headquarters location
Philadelphia, PA, US
Year founded
2015