22 Peak Support Customer Service Representative Jobs Hiring Near You

Description:

About the Role 

This role is responsible for managing the full-cycle recruitment process to attract, assess, and hire qualified caregivers, nurses, and other healthcare professionals to support the company’s growing operations. The Talent Acquisition Specialist will partner with hiring managers and internal stakeholders to understand staffing needs, develop sourcing strategies, and ensure a positive candidate experience from initial outreach through onboarding. 

This is a recruitment-focused role centered on talent sourcing, candidate assessment, relationship building, and recruitment process management. The ideal candidate is proactive, resourceful, and results-driven, with the ability to identify talent across multiple markets while maintaining accurate recruitment records and ensuring positions are filled in a timely manner.  

Key Responsibilities 

Recruitment & Sourcing  

• Post and manage job advertisements across various job boards and recruitment platforms. 
• Source, attract, and build pipelines of qualified caregivers, nurses, and other healthcare professionals. 
• Develop sourcing strategies based on hiring needs across different states and markets. 
• Build and maintain a strong network of active and passive candidates.  

Candidate Screening & Selection  

• Review resumes and applications to identify qualified candidates. 
• Conduct phone and virtual interviews to assess qualifications, experience, and cultural fit. 
• Ensure a positive and professional candidate experience throughout the recruitment process.  

Recruitment Operations  

• Maintain accurate and up-to-date candidate records within the applicant tracking system (ATS) and other recruitment tools. 
• Track candidate progress and ensure recruitment activities are documented. 
• Monitor recruitment metrics and hiring progress. 
• Coordinate with Compliance, Scheduling, and other internal teams to support a smooth hiring process.  

Workforce Planning 

• Understand staffing demands across different states and proactively recruit based on market-specific hiring needs. 
• Partner with leadership to anticipate hiring demands and develop talent pipelines for current and future openings. 
• Stay informed on market trends, candidate availability, and competitive recruiting practices. 

Qualifications 

• 2+ years of experience in talent acquisition, recruitment, or full-cycle recruiting. 
• Experience recruiting caregivers, nurses, healthcare professionals, or high-volume operational roles is preferred. 
• Strong sourcing and interviewing skills. 
• Excellent communication and relationship-building abilities. 
• Experience using applicant tracking systems (ATS) and recruitment platforms. 
• Strong organizational skills with the ability to manage multiple openings simultaneously. 
• Proficiency in Microsoft Office, including Excel.  

Requirements:

Preferred Qualifications 

• Familiarity with sourcing candidates across multiple states or geographic markets. 
• Experience using JazzHR or other Applicant Tracking Systems (ATS). 
• Experience with LinkedIn Recruiter, Indeed, ZipRecruiter, or other sourcing platforms. 
• Knowledge of recruitment metrics, pipeline management, and full-cycle recruiting best practices. 

Ideal Candidate

The ideal candidate is a proactive and resourceful recruiter who enjoys connecting with people and finding top talent. They are skilled at sourcing candidates, conducting effective interviews, and managing multiple requisitions in a fast-paced environment. They are organized, data-driven, and committed to maintaining an excellent candidate experience while ensuring recruitment systems remain accurate and up to date.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

QUICK NOTE: We are currently experiencing application errors due to contact number filing. When completing your application and adding your contact number, please remove the area code (+63) and add the 10-digit mobile number. ex: 9192345678