61 Pdi Customer Service Representative Jobs Hiring Near You

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team! 

POSITION PURPOSE 

*This position supports the Central region of the United States*  The Regional Product Specialist will support customers by providing technical, clinical, and educational assistance on the BioPatch product line to drive revenue growth. This role involves representing PDI and the BioPatch product line by servicing existing accounts and identifying and targeting BioPatch opportunity accounts within the region. Responsibilities include achieving and exceeding financial quota targets, identifying key decision makers at current and future accounts, setting appointments to present the BioPatch product line, coordinate trials and in-services, troubleshooting, sample requests, attending regional conferences, and other tasks identified by the Regional Sales Director.

ESSENTIAL FUNCTIONS AND BASIC DUTIES 

• Promote and increase sales of the BioPatch product line.
• Work closely with your PDI Territory Sales Managers within the region to jointly cross-sell.
• Complete the BioPatch training curriculum, including field training and advanced corporate training, to develop product expertise and effective presentations.
• Coordinate and conduct sales calls, trials, in-services, educational events, and be active with regional conferences.
• Work closely with outsourced in-service providers and select contacts within accounts to coordinate in-services and maintain schedules.
• Increase knowledge base through educational programs, seminars, conferences, reading journals, and participating in committee or group programs.
• Develop rapport and work closely with distribution partners across the region.

PERFORMANCE MEASUREMENTS 

• Achieving/exceeding financial quotas in region.
• Continuous advancement of account opportunities in pipeline
• Back Office activities are consistently up-to-date (SFDC, PDMS, etc…)

QUALIFICATIONS

EDUCATION/CERTIFICATION:

• 4-year college degree or equivalent experience

REQUIRED KNOWLEDGE:

• Proficiency in Microsoft Office

EXPERIENCE REQUIRED:

• Minimum 3 years of experience of sales from both Acute Care and B2B facing companies

SKILLS/ABILITIES:

• Valid driver's license with a clean driving record
• Ability to travel 80% as necessary, including overnight and weekends
• Strong communication skills (phone, written, and verbal)
• Customer-focused
• Strong drive for results, action-oriented, strong work ethic, and career ambition
• Ability to develop and present complex product demonstrations
• Strong drive for success and results

WORKING CONDITIONS

• Remote/Field-based role interfacing in healthcare settings, possibly requiring personal protective equipment

Applicants must be legally authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. 

TOTAL COMPENSATION RANGE:

$140,000 - $200,000+ ($100,000 - $120,000 Annual Base + Incentive (uncapped))  Disclaimer: Compensation range is base pay plus incentive and varies depending on factors including, but not limited to, location/market, relevant skill set, level of experience, and individual performance. 

PDI is pleased to offer a comprehensive and affordable benefits program to our associates, which includes: 

• Medical & prescription drug coverage
• Dental / Vision plan
• 401(k) savings plan with company match
• Basic and supplemental life insurance
• Flexible Spending Accounts (FSAs)
• Short- and long-term disability benefits
• Health Advocacy Program / Employee Assistance Program (EAP)

Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more 

Additional benefits for Sales Associates: All of our sales professionals are eligible to participate in a monthly car allowance, mileage reimbursement, company issued phone and laptop

At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide:  Sick leave, generous vacation and holiday time, paid parental leave, summer hours, flex place/flex time options