82 Pacific Bells Operations Manager Jobs Hiring Near You

Position Summary:
The Restaurant General Manager (RGM) provides overall leadership and direct supervision foroperations of an individual Taco Bell Unit. They are accountable for the organized, efficient, andprofitable operation of their restaurant by achieving and maintaining high standards of cleanliness,hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directlyperforms hands on operational work as necessary to train employees, respond to guest serviceneeds, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities:

• Ensures that cost categories including food cost, labor cost, cash and controllable expensesare controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstratingimprovement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet allscheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general managerperformance appraisals.
• Performs the hiring process for a new crew members, shift leaders, and assistant generalmanagers.
• Coaches and councils, all crew members and managers and are responsible for training anddeveloping their team to expected certification and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitationguidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takescorrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment andfacilities and report any needed repairs to the maintenance department and your areacoach.
• Ensures excellent levels of guest service on all shifts and properly handles guests 'complaintsto facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specificallythrough the daily call procedure and weekly area meetings. Effectively manages turnover by practicing effective selection and training and by treatingtheir people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cashregister and money when required

Your success will be measured based on the following:

• Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
• 5 Bells, CORE, PRCs and Food Safety Audit results
• Period "3 Part P & L" results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average
• Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time,Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper%, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA

Knowledge and Skill Requirements:

• Must be at least 18 years old or older.
• Strong preference for an internal promote from the AGM position who has completed allrequired learning zone training and certifications.
• High school diploma or GED is required, Undergraduate degree preferred
• Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Excellent oral and written communication skills.
• Strong planning, organizing, and follow-up skills.
• Excellent decision making and conflict resolution skills.
• Must enjoy working in a fast-paced environment and be flexible enough to deal with rapidchange.
• Desire to develop their team and actively continue their own development.
• Must be able to manage time effectively and efficiently and reach objectives within specifiedtimeframes.

The duties and requirements of this position may change from time to time. The Company and theiraffiliates reserve the right to add or delete duties and responsibilities at the discretion of itsowners/managers. This job description is intended to describe the general level of work beingperformed. It is not intended to be all-inclusive