Optimizely
Optimizely

40 Optimizely Jobs Hiring Near You

Find us on Instagram: @optimizely Introduction The customer-focused Senior Forward Deployed Engineer will be the technical bridge between Optimizely's innovative AI products and our enterprise ...

Find us on Instagram: @optimizely Introduction The customer-focused Senior Forward Deployed Engineer will be the technical bridge between Optimizely's innovative AI products and our enterprise ...

Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation ...

AI Customer Strategist

Austin, TX · On-site

$113K - $192K/yr

Find us on Instagram: @optimizely Introduction The AI Customer Strategy team drives measurable customer impact by guiding Optimizely AI product adoption from onboarding through long-term AI maturity.

AI Customer Strategist

Minneapolis, MN · On-site

$126K - $163K/yr

Find us on Instagram: @optimizely Introduction The AI Customer Strategy team drives measurable customer impact by guiding Optimizely AI product adoption from onboarding through long-term AI maturity.

Find us on Instagram: @optimizely Introduction Optimizely Analytics is the industry leading warehouse native analytics platform. We are used by Canva, Grammarly, Capital One, and many more to unlock ...

AI Customer Strategist

Nashua, NH · On-site

$123K - $159K/yr

Find us on Instagram: @optimizely Introduction The AI Customer Strategy team drives measurable customer impact by guiding Optimizely AI product adoption from onboarding through long-term AI maturity.

Manager, Sales Development

Austin, TX · On-site

$101K - $188K/yr

SDR teams at Optimizely generate outbound opportunities and qualify inbound leads for both our Digital and Enterprise sales teams. The ideal candidate, will not only be an outstanding coach of SDRs ...

Description Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and ...

Senior Staff Software Engineer

Austin, TX · On-site

$121K - $160K/yr

Find us on Instagram: @optimizely Introduction Optimizely Analytics is the industry leading warehouse native analytics platform. We are used by Canva, Grammarly, Capital One, and many more to unlock ...

Find us on Instagram: @optimizely Competencies Introduction Energetic, outgoing, and passionate about how technology can solve real business problems, the pre-sales Lead Solution Architect Role ...

Find us on Instagram: @optimizely Introduction The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell ...

Find us on Instagram: @optimizely Introduction We're looking for a Senior HR Business Partner to embed with our Customer Success organization and serve as a trusted people advisor. This role requires ...

Introduction Optimizely Analytics is the industry leading warehouse native analytics platform. We are used by Canva, Grammarly, Capital One, and many more to unlock data-driven decisions for ...

Find us on Instagram: @optimizely Introduction The Senior Director of Technical Account Management (TAM) and Subscription Services is a strategic leadership role within Expert Services with a clear ...

Find us on Instagram: @optimizely Introduction We're looking for a Principal Product Manager to define and build the future of Personalization at Optimizely. This is a role for someone who wants to ...

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Infographic showing various job openings at Optimizely in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Remote job distribution.

Forward Deployed Engineer

Optimizely

Austin, TX • On-site

Full-time

Posted 21 days ago


Job description

We're not here to add to the noise. We're here to cut through it- with AI that actually works for marketers.
 
From AI-powered content creation to world-class CMS and the industry's most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.
 
10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.
 
But here's the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don't do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.
 
If you want to be part of a team that's shaping the future of marketing technology - and actually enjoys doing it - you're in the right place.
Find us on Instagram: @optimizely
Introduction

The customer-focused Senior Forward Deployed Engineer will be the technical bridge between Optimizely's innovative AI products and our enterprise customers. They will leverage deep technical expertise and communication skills to design, build, and deploy AI-driven solutions that seamlessly integrate with Optimizely's platforms, enabling customers to harness the power of AI.

Job Responsibilities

Customer Consultation & Solution Design: Collaborate with customers to understand AI use cases, data needs, and integrations, assisting in translating objectives into technical plans leveraging Optimizely AI (Opal).

Lead Technical Deployments: Participate in the configuration and deployment of Optimizely AI (Opal), interacting with Optimizely products and customer tech stacks via public APIs.

Develop Custom Tools & Integrations: Support in the design and build of custom applications or connectors for AI workflows, especially Retrieval Augmented Generation (RAG), using Optimizely APIs and pre-trained AI models.

Technical Troubleshooting & Optimization: Perform troubleshooting, debugging, and performance optimization for deployed AI solutions to ensure stability and efficiency.

Technical Training & Enablement: Support workshops and knowledge transfer for customer teams to effectively use, manage, and extend Optimizely AI (Opal).

Cross-Functional Collaboration: Collaborate effectively with Optimizely's Product, Engineering, and Customer Success teams to provide feedback and ensure alignment.

Best Practices & Advocacy: Apply AI deployment best practices, understanding customer needs and aligning with Optimizely's product capabilities.

Knowledge and Experience

Experience: 3+ years in a customer-facing technical role (e.g., Solutions Architect, Implementation Engineer, FDE) with a focus on software deployment and integration.

Retrieval Augmented Generation (RAG): Familiarity with RAG concepts and experience with building tools/applications for RAG workflows (e.g., interacting with vector databases, embedding services, prompt engineering).

Prompting Proficiency: Good understanding of prompting principles and best practices for optimizing AI model output.

Programming Proficiency: Programming skills in JavaScript, TypeScript, Python for building integration layers, applications, and automation scripts via APIs.

API & System Interaction: Proficiency in interacting with external systems via public APIs, including CRUD operations.

Business Analysis: Experience in analyzing business requirements and translating them into technical solutions.

Problem-Solving: Strong analytical and problem-solving skills for diagnosing and resolving complex technical issues.

Communication: Strong verbal and written communication skills to articulate complex technical concepts to diverse audiences.

Customer Focus: Customer-centric mindset, with  ability to build rapport and contribute to customer success.

Adaptability: Ability to quickly adapt to new technologies, product updates, and customer environments

Preferred Skills:
Data Integration: Proficiency in data integration, transformation (ETL), and data governance techniques for AI solution consumption.
Optimizely Product Knowledge: Experience with Optimizely products (CMS, CMP, Web Experimentation, Feature Experimentation, ODP).
AI Deployment Expertise: Familiarity with AI solution deployment and integration in enterprise environments, including understanding data flow and system integration.
Consulting Experience: Exposure to customer-facing engineering, solutions consulting, or technical pre-sales roles.

Education

Bachelor's or Master's degree in Computer Science, Engineering, or related technical field.

Competencies
Adapting to Change
Championing Customer Needs
Communicating Effectively
Working with Ambiguity

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Total Target Compensation range: $103,000-$175,000

Optimizely considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

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