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93 Old Navy Customer Experience Associate Jobs Hiring Near You

Renewal by Andersen

Customer Experience Associate

Charlotte, NC · On-site +1

$16.25 - $21.75/hr

Summary As a Customer Experience Associate, you will be responsible for managing and enhancing the ... Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen ...

Ingersoll Rand

Customer Experience Associate

Nixa, MO · On-site

$45K - $60K/yr

Customer Experience Associate BH Job ID: BH-4809-1 SF Job Req ID: Customer Experience Associate Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration ...

KITH

Customer Experience Associate

Manhattan, NY · On-site

$17 - $18/hr

Kith Customer Experience Associate Location: Soho Women's Store Status: Seasonal Compensation: $17.00-$18.00/hr + Commissions* Position Summary: The Kith Customer Experience Associate operates as the ...

TJX Companies

Customer Experience Associate

San Jose, CA · On-site

$18.95 - $19.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Weis Markets

Customer Experience Associate

Callaway, MD · On-site

$15/hr

Location Address: 20995 Point Lookout Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Fredericksburg, VA · On-site

$12.77/hr

Location Address: 7100 Salem Fields Boulevard ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Leonardtown, MD · On-site

$15/hr

Location Address: 40845 Merchants Lane ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Lebanon, PA · On-site

$16.25 - $21.50/hr

Location Address: 800 South 12th Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

York, PA · On-site

$16.25 - $21.75/hr

Location Address: 2400 East Market Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Lake Ariel, PA · On-site

$15.75 - $20.75/hr

Location: 589 Hamlin Highway The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers, answers customer ...

AAFES

Customer Experience Associate

Charleston, SC · On-site

$15.50 - $20.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Weis

Customer Experience Associate

Lancaster, PA · On-site

$16 - $21.50/hr

Location Address: 1603 Lincoln Highway East ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Harrisburg, PA

$16.25 - $21.75/hr

Location Address: 3885 Union Deposit Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

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Old Navy Jobs Information

What is it like to work at Old Navy?

Old Navy is known for its fast-paced and dynamic work environment, prioritizing a culture of inclusivity, diversity, and teamwork. The company operates as a subsidiary of Gap Inc., with a flat organizational structure that encourages collaboration and open communication among employees, from entry-level sales associates to senior management. Working at Old Navy may appeal to individuals who value a fun, energetic work atmosphere and opportunities for career growth within a global retail brand.

What makes Old Navy an attractive place to work?

Old Navy is a well-established and popular clothing retailer within the Gap Inc. family, known for its affordable fashion and commitment to providing quality products to customers. The company offers a dynamic work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement through its various training programs and career paths. By joining Old Navy, employees can contribute to the company's mission of making fashion accessible to everyone, while also developing their skills and advancing their careers in a fast-paced and supportive retail industry setting.

What other companies are hiring for Customer Experience Associate jobs?

What are the most popular jobs at Old Navy?

What are the most popular categories at Old Navy?

Infographic showing various Customer Experience Associate job openings at Old Navy in the United States as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% Physical job distribution.

Customer Experience Associate

Renewal by Andersen

Charlotte, NC • On-site, Remote

$16.25 - $21.75/hr

Full-time

Posted 6 days ago

Renewal By Andersen rating

8.2

Company rating: 8.2 out of 10

Renewal By Andersen

Based on 145 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,669 frontline employees who took The Breakroom Quiz

The best things about working at Renewal By Andersen

  • 93%

    93% say they get paid time off

    say they get paid time off

  • 91%

    91% say it is easy to take sick days

    say it is easy to take sick days

  • 90%

    90% say it’s easy to book vacation

    say it’s easy to book vacation

Featured by Renewal By Andersen, based on 145 Breakroom Quiz responses from their frontline employees

Job description

Summary
As a Customer Experience Associate, you will be responsible for managing and enhancing the overall customer experience during and after the sales process. This role involves effective communication, problem-solving, and collaboration with various internal teams to address customer inquiries, resolve issues, and ensure a seamless customer journey.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
  • Associates degree or equivalent work experience

  • 2-3 years of customer care experience/management

Knowledge, Skills, and Abilities
  • Must be able to maintain professionalism and respectful demeanor with customers

  • Must be advanced with Outlook

  • Must be advanced with Microsoft Excel and able to understand reporting from the information

  • Must have knowledge of ZenBooker (scheduling system)

  • Must have experience in Sales Force

  • Organizational skills, follow up, and attention to detail

  • Must be able to organize & prioritize

  • Flexible and resilient to adapt to multiple demands, shifting priorities, and changing business conditions

  • Ability to work independently

Essential Functions
  • Partner with our sales staff to serve as point of contact for customers

  • Works well in call center environment

  • Build rapport with customers by maintaining constant contact via phone, email, or text

  • Drive the highest standards of ethical behavior by providing accurate information throughout the customer experience

  • Multi-task effectively in a high-volume environment while maintaining a positive attitude

  • Deliver high levels of empathy and trust to customers

  • Provide clear and consistent communication

  • Present a WOW factor with each customer interaction

  • Other job duties as assigned

Physical Demands
  • Sitting for Extended Periods

  • Computer Use

  • Meetings and Collaboration

  • Telephone Communication

  • Document Handling

  • Communication
  • Ability to lift up-to 15lbs

  • Occasional Travel

Work Environment
  • Office Setting: The work is typically conducted in an office environment with access to computers, phones, and other necessary tools for managing customer interactions.

  • Customer Service Center: Customer Experience Associates often work in a designated customer service center or department within the company's office.

  • Multitasking and Time Management: Customer Experience Associates may need to handle multiple customer inquiries simultaneously, requiring effective multitasking and time management skills.

  • Training and Development: Participation in training programs to stay updated on products, services, and customer service best practices.

  • Technology Use: Regular use of customer relationship management (CRM) systems, ticketing systems, and other technology tools to manage customer interactions and record details.

  • Adherence to Policies and Procedures: Ensuring that customer interactions adhere to company policies, industry regulations, and ethical standards.

  • Cross-Functional Collaboration: Close collaboration with various departments, including sales, marketing, operations, technology, and other relevant teams to align customer experience strategies with overall business goals.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. Renewal by Andersen was founded with a mission to redefine the industry and to offer a different-and better-window-replacement experience. Renewal by Andersen has 10 company-owned locations and over 50 independently owned "affiliates" across the United States.
S&L Windows is a Renewal by Andersen affiliate that operates in three markets: Charlotte, NC; Columbia, SC; and Greenville/Asheville/Spartanburg. S&L Windows prides itself on being an experienced, reliable partner for its customers by offering superior products and operating with a Green Diamond service mindset. As a family-owned and operated business, S&L Windows is an active member of the community and routinely engages in charitable work through more than a dozen nonprofit organizations.
Renewal by Andersen and S&L Windows are proud equal-opportunity employers. We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.

What Renewal By Andersen employees say

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