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Ohio CAT
Ohio CAT

77 Ohio Cat Customer Service Representative Jobs Hiring Near You

Ohio Cat

Sales Representative

Richwood, KY

Description Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture ... Strong sales aptitude and customer service orientation, including strong follow-up skills.

Ohio Cat

Field Service Technician

Columbus, OH

Description At Ohio CAT, we're more than just a Caterpillar dealership -- we're a team of problem ... You'll use your skills and experience to deliver top-tier service that keeps our customers moving.

Ohio CAT

Service Coordinator

Columbus, OH · On-site

$18.50 - $23.25/hr

Description Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture ... Excellent customer service skills are required. JOB QUALIFICATIONS: * High School Diploma or ...

Ohio CAT

Service Coordinator

Cleveland, OH · On-site

$19 - $24.25/hr

Description Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture ... Excellent customer service skills are required. JOB QUALIFICATIONS: * High School Diploma or ...

1st Stop

Customer Service Representative Ohio

Mount Orab, OH · On-site

$14.25 - $19.25/hr

... customer service in small and large communities throughout Ohio and Kentucky. Today we have over ... R accountability and adherence to Company Policy and Cash Control Procedures. • Aide in ...

1st Stop

Customer Service Representative Ohio

Sardinia, OH · On-site

$14.50 - $19.75/hr

... customer service in small and large communities throughout Ohio and Kentucky. Today we have over ... R accountability and adherence to Company Policy and Cash Control Procedures. • Aide in ...

UASA

Customer Service Representative

Columbus, OH · On-site

$15/hr

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR). Central Ohio Appliance Repair, a family ...

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Ohio CAT Jobs Information

Do workers at Ohio CAT get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Ohio CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

At Ohio CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
70% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Ohio CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between June 2025 and April 2026.

Do people get paid time off at Ohio CAT?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Ohio CAT worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Ohio CAT workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Ohio CAT?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Ohio CAT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Ohio CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Ohio CAT?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at Ohio CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ohio CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
91% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ohio CAT get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Ohio CAT?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ohio CAT enjoy their jobs?

Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Ohio CAT recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Ohio CAT?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Ohio CAT?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Ohio CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Ohio CAT is doing?

Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ohio Cat?

Infographic showing various Customer Service Representative job openings at Ohio Cat in the United States as of August 2026, with employment types broken down into 2% Internship, 96% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Sales Representative

Ohio Cat

Richwood, KY

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Ohio CAT rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

20th of 176 rated vehicle equipment hire

Job description

Description

Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career – See what opportunities await today! 

Job Summary 

We are seeking a motivated and experienced Sales Representative to join our team, specializing in new and used Caterpillar construction equipment, as well as related products and services. This role requires a strategic, customer-focused approach to territory management, sales execution, and relationship building. You will be responsible for identifying and securing new business opportunities, advising customers with confidence and expertise, and negotiating transactions that deliver value to both the customer and the company. The territory for this position will cover accounts in Boone, Kenton, and Campbell counties in Kentucky along with other select accounts outside of the territory as assigned.

Key Responsibilities 

  • Sell all Caterpillar construction equipment (GCI, CCE, and BCP), rentals, and related services.
  • Manage your territory effectively through strategic planning and execution.
  • Build strong customer relationships by demonstrating product knowledge and business insight.
  • Negotiate deals that align with both customer needs and company goals.
  • Maintain accurate records in Sales Link, including leads, opportunities, and account activities.
  • Prepare and deliver timely and accurate quotes, sales reports, contracts, financial documents, and delivery records.
  • Collaborate with factory representatives and other Ohio Machinery Company departments to drive mutually beneficial outcomes.
  • Apply professional sales techniques to overcome objections and highlight product features and benefits.
  • Frequent visits to jobsites and industrial sites, where safety must be priority, including necessary Personal Protective Equipment.

Qualifications 

  • A high school diploma or equivalent is required; a college degree is preferred.
  • A minimum of 5 years of experience in the construction equipment industry is required, with experience with Caterpillar equipment preferred.
  • Must live within proximity to the territory covered.
  • Valid driver’s license with a clean driving record.

Key Competencies 

  • Strong sales aptitude and customer service orientation, including strong follow-up skills.
  • Excellent communication (verbal and written), organizational, and multitasking skills.
  • Must be a strong team player, coordinating and cooperating with other team members.
  • Proficient in computer systems and CRM tools.
  • Self-starter with high energy and the ability to learn technical materials quickly.
  • Skilled in negotiation and relationship management.
Employee Benefits
  • 401(k) with company match and discretionary contributions.
  • Health Insurance: Two plan options, including an HSA with up to $1,200 annual match.
  • Dental & Vision Insurance: Comprehensive coverage.
  • Life & Disability Insurance: Includes short- and long-term disability.
  • Financial Access: Membership in a credit union is available.
  • Education Support: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
Physical Requirements
  • Ability to work in an office setting and occasionally in field environments.
  • Must be able to sit or stand for extended periods and occasionally lift moderate weights.
  • Requires the use of standard office equipment and effective verbal communication.
  • The work environment ranges from quiet (office) to moderate to loud (shop and field).

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

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