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60 Nwea Customer Support Representative Jobs Hiring Near You

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$40K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

FlexiVan

Customer Support Representative

Scottsdale, AZ · On-site

$55K - $60K/yr

Customer Support Representative The Customer Support Representative (CSR) is the primary point of contact for customer service inquiries as the account manager. The CSR's job is to assist the ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

ANDX

Customer Support Representative

Doylestown, PA · On-site

$18/hr

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$17.87 - $21.60/hr

Customer Support Representative Location: Los Angeles, CA Duration: 0-4 month(s) Shift: M-F 2:15pm-6:15pm Pay Rate: $17.87/Hour to $21.60/Hour Job Duties: * Maintain ongoing relationships with ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases A-Gas also provides refrigerants, blowing agents, fire ...

Lancesoft

Customer Support Representative

Los Angeles, CA · On-site

$17.87 - $21.60/hr

Customer Support Representative Location: Los Angeles, CA Duration: 0-4 month(s) Shift: M-F 2:15pm-6:15pm Pay Rate: $17.87/Hour to $21.60/Hour Job Duties: * Maintain ongoing relationships with ...

myHSA LTD

Customer Support Representative

Calgary, AB · On-site

Customer Support Representative The Customer Support Representative (CSR) is a key member of our frontline Customer Experience team, focused on providing exceptional support to employees, plan ...

myHSA

Customer Support Representative

Calgary, AB · Hybrid

Customer Support Representative The Customer Support Representative (CSR) is a key member of our frontline Customer Experience team, focused on providing exceptional support to employees, plan ...

Lancesoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

X2F

Customer Support Representative

Newark, NJ · On-site

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ...

X2F

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative Newark, New Jersey, United States $ 28.00 - 35.00 (US Dollar) About the Job Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee.

RBC Bearings

Customer Support Representative

Simpsonville, SC · On-site

$14.25 - $19.50/hr

Customer Support Representative Location: Simpsonville, SC Reporting to: Inside Sales Supervisor Job Summary: The Customer Support Representative provides customer service excellence to authorized ...

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Customer Support Representative

PeopleJoy

Philadelphia, PA • On-site, Remote

$40K - $58K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 29 days ago

Job description

We're Hiring: Customer Support Representative (CSR)
About Our Mission
PeopleJoy provides managed education benefits software for employers committed to their people and their purpose.
As workforce expectations shift toward personalization, continuous skilling, and community, PeopleJoy helps employers meet the moment. We deliver education and student loan benefits as a fully managed service that drives real impact for employees and employers alike.
About Our Culture
Our culture is what makes PeopleJoy a great place to do meaningful work. We come from diverse backgrounds and experiences, but we're united by a shared drive to help others and improve lives.
We:
  • Put customers first and strive to exceed expectations
  • Embrace change and adapt quickly
  • Take accountability for our work and our outcomes
  • Value trust, respect, and follow-through
  • Focus on meaningful results, not just chasing numbers

Here, you'll find purpose, ownership, and a team that values progress over perfection.
Our Core Values
Our values shape our vision, products, culture, and customer success:
Do Right by Others
Have people's backs. Be someone others can rely on.
Improve Every Time
We don't do the same work the same way twice. We constantly streamline, simplify, and automate so each iteration is faster and better.
Be All-In - and Be Honest
We act in the best interest of PeopleJoy's mission and long-term success. We show up fully, take responsibility, and raise our hands early if something feels out of alignment.
Win Together
We prioritize team success over individual comfort, take feedback with humility, and step into whatever role helps the team win today.
Grit
We commit to long-term goals with resilience and discipline, pushing through obstacles even when progress feels slow.
About the Opportunity
We're seeking a customer-obsessed problem solver with strong communication skills to support our clients and their employees. Customer Support Representatives are the backbone of PeopleJoy, playing a critical role in helping employees navigate education assistance programs during some of the most complex and financially stressful moments of their lives.
As a CSR, you'll guide borrowers across multiple service lines-including loan forgiveness, tuition assistance, student loan repayment assistance, and refinancing-ensuring they receive clear, accurate, and empathetic support at every step. You'll follow documented workflows, maintain detailed case notes, and help borrowers achieve outcomes that can be truly life-changing.
This is not a generic call center role. It requires strong attention to detail, excellent communication, and the discipline to operate within structured, high-impact processes.
Job Details
  • Title: Customer Support Representative
  • Reports To: Customer Success Manager
  • Location: Fully remote
  • Job Type: Full-Time
  • Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance

What Does a CSR at PeopleJoy Do?
  • Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner
  • Resolve non-technical issues using PeopleJoy's approved workflows, scripts, and templates
  • Analyze borrower needs to determine next steps, required documentation, or program-specific guidance
  • Collaborate with other CSRs to resolve complex or escalated cases
  • Surface workflow gaps or borrower friction points to the product and operations teams
  • Accurately document all interactions and case actions in PeopleJoy's CRM and internal tools
This Role Is a Great Fit If You:
  • Are process-driven, organized, and highly detail-oriented
  • Communicate clearly, professionally, and with empathy
  • Have a strong work ethic and reliable follow-through
  • Demonstrate high empathy for borrowers navigating financial stress
  • Are a quick learner who can master new program rules with guidance
  • Are a dependable team player who follows processes and asks questions when needed
What Success Looks Like in This Role
You're succeeding when:
  • All service-level agreements are consistently met
  • Customer satisfaction and borrower feedback remain high
  • You contribute ideas that improve workflows and enhance the borrower experience

If this sounds like a role where you'd thrive and make a meaningful impact, we'd love to hear from you.

Apply