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60 Nwea Customer Support Representative Jobs Hiring Near You

Customer Support Representative Customer Support Rep Pay Rate: $23/HR Location: 1100 Technology Dr, Jackson, MI 49201 Job Purpose: Manage customer service through the order fulfillment process. The ...

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

As a Customer Support Representative, you will be the first to talk to our clients when they call to request service information or follow up on a project. The ideal candidate has experience in ...

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

Customer Support Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

The Customer Support Representative is responsible for providing technical and customer service assistance, including but not limited to hardware, software, applications, memberships, billing, and ...

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

Customer Support Representative

Bloomsburg, PA · On-site

$14.50 - $19.75/hr

Customer Support Representative Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

Customer Support Representative

Portsmouth, NH · On-site

$16.25 - $22.25/hr

Customer Support Representative The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as ...

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track ...

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

Customer Support Representative Location: Los Angeles, CA Duration: 0-4 month(s) Shift: M-F 2:15pm-6:15pm Pay Rate: $17.87/Hour to $21.60/Hour Job Duties: * Maintain ongoing relationships with ...

Customer Support Representative

Bloomsburg, PA · On-site

$14.50 - $19.75/hr

Customer Support Representative Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

Customer Support Representative Location: Los Angeles, CA Duration: 0-4 month(s) Shift: M-F 2:15pm-6:15pm Pay Rate: $17.87/Hour to $21.60/Hour Job Duties: * Maintain ongoing relationships with ...

Customer Support Representative

Grand Prairie, TX · On-site

$15.25 - $20.75/hr

Customer Support Representative Job details General information Entity Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors ...

Showing results 41-60

Customer Support Rep

AA2IT

Jackson, MI • On-site

$23/hr

Other

Re-posted 25 days ago


Job description

Customer Support Representative

Customer Support Rep Pay Rate: $23/HR Location: 1100 Technology Dr, Jackson, MI 49201

Job Purpose: Manage customer service through the order fulfillment process. The role is responsible for ensuring that internal and external customers have a positive experience that meets or exceeds their expectation while adhering to core business metrics.

Knowledge and Experience: SAP experience required. Medium or advanced excel. A certificate or diploma in Business Administration or Marketing. With at least 2 years of experience in a business or customer service-related position. Computer proficiency and ability to handle multiple Microsoft programs. Strong analytical and reporting skills to support the sales and accounts teams. Effective problem-solving skills. Strong written and verbal skills. Ability to set priorities and make decisions in a dynamic work environment as required. Strong teamwork skills.

Core Responsibilities:

  • Receives, processes, and follows up on customer orders in SAP and provide a response to external and internal customer inquiries. Internal customers such as the sales team, planning, logistics, credit, controlling, marketing and quality. 50%
  • Verifies order parameters such as availability, specifications, pricing, delivery options, etc..., and directly initiates the necessary actions required to resolve any differences between the customer's requirements and Client's ability to satisfy them 15%
  • Prepares reports and maintains key business tracking information during the season. 15%
  • Process Non-Conformance in SAP. Tracks complaints and identifies opportunities for corrective and preventive actions. 20%

Nature and Scope: This position interacts with multiple disciplines internally - planning, sales, marketing, and logistics as well as managing multiple systems and multiple customer organizations. This position also interacts with many different customers. This position receives general business and strategic guidance from their direct supervisor and has input into operational strategies. Customer services do have access to a number of solutions however decision-making will require creative solutions given the complexity of each customer.