Novolex
Novolex

85 Novolex Customer Service Representative Jobs Hiring Near You

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Showing results 41-60

Novolex Jobs Information

Do workers at Novolex get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and August 2026.

Does Novolex pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

At Novolex, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Novolex affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Novolex?

Most people get paid time off work.
79% of people say they get paid time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 23 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Novolex worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Novolex workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Novolex workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Novolex?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Novolex managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Novolex spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Novolex?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is working at Novolex good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Novolex feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Novolex get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 53 people who took the Breakroom Quiz between September 2025 and August 2026.

Is it stressful to work at Novolex?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Novolex enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Novolex recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Novolex?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Novolex?

Only some people are given support to advance their career here.
In the last year, 62% of people report not being given support to advance their career here.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Novolex’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Novolex is doing?

Only some people feel well informed about how the company is doing.
63% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Novolex in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution.

Customer Service Representative

Customer Operations

Kansas City, MO

$15.75 - $21.25/hr

Full-time

Re-posted 25 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.


At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

#LI-TC2
COP143 2026-79638 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient
Employment Type: Full Time