Resource Specialist
Portland, ME · On-site
As a NexRep Resource Specialist, you will be the primary contact for independent marketplace ... Review performance data and provide recommendations to the Operations Manage to meet client goals
7 Nexrep Operations Manager Jobs Hiring Near You
Resource Specialist
Portland, ME · On-site
As a NexRep Resource Specialist, you will be the primary contact for independent marketplace ... Review performance data and provide recommendations to the Operations Manage to meet client goals
Resource Specialist
Portland, ME · On-site +1
As a NexRep Resource Specialist, you will be the primary contact for independent marketplace ... Review performance data and provide recommendations to the Operations Manage to meet client goals
Resource Specialist
Portland, ME · On-site +1
As a NexRep Resource Specialist, you will be the primary contact for independent marketplace ... Review performance data and provide recommendations to the Operations Manage to meet client goals
... Operations on the progress of the class. * Consistently collaborate with campaign managers on ... NexRep will reimburse for travel expenses incurred. This is not designed to cover or contain a ...
... Operations on the progress of the class. * Consistently collaborate with campaign managers on ... NexRep will reimburse for travel expenses incurred. This is not designed to cover or contain a ...
... operational and administrative support for agent lifecycle management, reporting, and technical ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
... operational and administrative support for agent lifecycle management, reporting, and technical ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
... operational and administrative support for agent lifecycle management, reporting, and technical ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
... operational and administrative support for agent lifecycle management, reporting, and technical ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
RTAs provide feedback to the Workforce Management team (WFM) and Operations. RTAs may also be ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
RTAs provide feedback to the Workforce Management team (WFM) and Operations. RTAs may also be ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
Temporary Real Time Analyst
Portland, ME · On-site
RTAs provide feedback to the Workforce Management team (WFM) and Operations. RTAs may also be ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
Quick apply
Temporary Real Time Analyst
Portland, ME · On-site
RTAs provide feedback to the Workforce Management team (WFM) and Operations. RTAs may also be ... NexRep provides equal employment opportunities to all employees and applicants for employment and ...
NexRep Jobs Information
Does NexRep pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do workers at NexRep worry about hours?
Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
40% of people report they worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do NexRep managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do jobs at NexRep spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to take sick days at NexRep?
Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people at NexRep feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
80% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Is it stressful to work at NexRep?
Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
60% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people at NexRep enjoy their jobs?
Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people at NexRep recommend working with their team?
Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people get enough training when they start at NexRep?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people get support to advance at NexRep?
Most people aren’t given support to advance their career here.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
In the last year, 100% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do people think NexRep’s headquarters understands what’s happening where they work?
Most people think headquarters understands what’s happening where they work.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
60% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
Do workers feel well informed about how NexRep is doing?
Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and October 2025.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Nexrep?
Job description
Description
Job Status: Non-Exempt - Full Time
Job Summary: As a NexRep Resource Specialist, you will be the primary contact for independent marketplace contractors who perform customer and sales services for NexRep clients. Responsibilities include providing real time help while contractors provide service and analyzing metrics for NexRep's clients and their campaigns to ensure the client's performance goals are met. Other responsibilities include ensuring contractor adherence to their Independent Contractor Agreement and NexRep's client workflows and processes are adhered to by contractors providing services for them.
Essential Functions:
- Provide real time chat support to contractors while they service
- Host one on one sessions with contractors to increase performance and knowledge of the client's account
- Review performance data and provide recommendations to the Operations Manage to meet client goals
- Keep all client resources up to date
- Communicate changes from the client to contractors
- Host group sessions with contractors
- Send and reply to messages from contractors
- Review customer satisfaction data to identify trends for NexRep's clients
- Provide detail scoring information to independent contractors
Requirements
Position Requirements:
- Proficiency in Microsoft Office 365, including strong Excel skills
- Ability to collaborate effectively with other team members
- Ability to provide constructive feedback to agents
- Attention to detail
- Strong decision-making skills
- Ability to work independently
Hours/Travel: Daytime, Evening, and Overnight positions available. Weekend and holiday hours may be required to meet client's needs. Travel to the NexRep client's location for business meetings may be required from time to time. NexRep will reimburse for travel expenses incurred.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee.
NexRep provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About NexRep
Sourced by ZipRecruiter
Industry
Personal services
Company size
201 - 500 Employees
Headquarters location
Portland, ME, US
Year founded
2009