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60 Netsmart Jobs Hiring Near You

Netsmart

Client Development Executive

Overland Park, KS · On-site

Netsmart is hiring a Client Development Executive to expand our presence across the Northeast, partnering with Human Services and Behavioral Health organizations that are delivering critical care in ...

Netsmart Technologies, Inc.

Clinical Appeals Nurse

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and ...

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Do workers at Netsmart get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and October 2025.

Does Netsmart pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

At Netsmart, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Netsmart affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Netsmart?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at Netsmart worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

How easy is it to get time off at Netsmart?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do Netsmart managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and February 2026.

Do jobs at Netsmart spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and February 2026.

How easy is it to take sick days at Netsmart?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Netsmart feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Netsmart get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Is it stressful to work at Netsmart?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Netsmart recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get enough training when they start at Netsmart?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get support to advance at Netsmart?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people think Netsmart’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between April 2025 and March 2026.

What are the most popular titles at Netsmart?

What are the most popular cities for Netsmart jobs?

What are the most popular states for Netsmart jobs?

What are the most popular categories at Netsmart?

Infographic showing various job openings at Netsmart in the United States as of September 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 52% Physical, and 48% Remote job distribution.

Solution Support Representative

Overland Park, KS • On-site

Netsmart Technologies, Inc.
See more jobs at Netsmart Technologies, Inc.external

$16.25 - $21/hr

Full-time

Posted 12 days ago

Netsmart rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Netsmart
At Netsmart, improving care delivery isn't just our aspiration; it's our passion!
For more than 50 years, we've been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.
Position Overview:
We're looking for a Solution Support Representative to serve as the first point of contact for clients experiencing technical or solution-related issues. This role is ideal for someone who enjoys problem solving, providing excellent customer support, and collaborating with cross functional teams to ensure client success.
Responsibilities
  • Provide first point of contact support for clients reporting technical or solution issues.
  • Diagnose and resolve standard client questions or problems over the telephone or internet.
  • Document inbound support requests and ensure proper notation of client problems or issues.
  • Attend required training and consume materials to ensure you can correctly respond to client questions.
  • Transfer issues that require more detailed analysis to more experienced associates.
  • Collaboration with internal and external stakeholder to resolve or progress client issues forward.

Qualifications
Required
  • Associate degree or equivalent relevant work experience

Preferred
  • At least 1 year of customer service experience.
  • Healthcare solution support experience
  • Healthcare clinical workflow experience
  • Strong documentation and data gathering skills

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.

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