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What is it like to work at Nemours?

Nemours is a pediatric healthcare organization that values a culture of compassion, innovation, and teamwork, prioritizing the well-being of its patients and employees. The company operates a network of hospitals, clinics, and medical offices, with a focus on providing high-quality, family-centered care, and its team members work collaboratively to achieve this mission. Working at Nemours may appeal to candidates who are passionate about pediatric healthcare, eager to contribute to a mission-driven organization, and seeking opportunities for professional growth and development in a supportive and inclusive work environment.

What makes Nemours an attractive place to work?

Nemours is a reputable healthcare system known for its commitment to providing high-quality, family-centered care and advancing children's health through innovative research and education. The organization fosters a collaborative work environment that encourages teamwork, professional growth, and a sense of community among its employees, with opportunities for career advancement and skill development. By joining Nemours, individuals can contribute to making a meaningful impact in the lives of children and families, while also advancing their own careers and personal growth.

Do workers at Nemours Children's Health get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Nemours Children's Health pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

At Nemours Children's Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Nemours Children's Health affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Nemours Children's Health?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 45% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Nemours Children's Health worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Nemours Children's Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Nemours Children's Health workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Nemours Children's Health?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Nemours Children's Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Nemours Children's Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Nemours Children's Health?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a Nemours Children's Health job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Nemours Children's Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Nemours Children's Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Nemours Children's Health get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Nemours Children's Health?

Some people feel stressed here.
48% of people say they often feel stressed at work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Nemours Children's Health enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Nemours Children's Health recommend working with their team?

Only some people recommend working with their team.
34% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Nemours Children's Health?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Nemours Children's Health?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Nemours Children's Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Nemours Children's Health is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

What are the most popular titles at Nemours?

What are the most popular cities for Nemours jobs?

What are the most popular states for Nemours jobs?

What are the most popular job types at Nemours?

    What are the most popular categories at Nemours?

    Infographic showing various job openings at Nemours in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

    Guest Services Representative - Nemours Estate (casual/part-time hours)

    Nemours

    Wilmington, DE • On-site

    $13 - $16/hr

    Other

    Re-posted 6 days ago

    Nemours Children's Health rating

    8.1

    Company rating: 8.1 out of 10

    Based on 87 frontline employees who took The Breakroom Quiz

    65th of 893 rated healthcare providers

    Job description

    Nemours is seeking a Casual Guest Services Representative to join the Nemours Estate team in Wilmington, DE.
    Nemours Estate is a 225-acre public garden and historic home dating back to 1910. Its benefactor, Alfred I. duPont, also established the Nemours Children's Hospital, Delaware, which shares our campus and our history.As a historic property and public gardens, Nemours Estate is perhaps the only such location worldwide which shares a 501c3 with a pediatric hospital. As such an institution, we are uniquely placed to explore the intersections of health and wellbeing and arts, history, and horticulture.
    Nemours Estate expects Guest Services Representatives to interact with the visiting public in a gracious, informative and engaging manner. Guest Services Representatives are responsible for processing daily admissions, communicating pertinent information to our guests about their experience at Nemours Estate and providing a positive experience so that the Nemours brand is sustained and enhanced.
    Guest Services Representatives must display exceptional customer service, communication and hospitality skills. The work schedule approximately 12-24 hours per week (2-4 shifts per week). Main shift time is 9am-5p. Candidates must have availability during weekdays, evenings,and some holidays.
    Responsibilities:
  • Process sales for admissions, season passes, online prepaid tickets, and complimentary associate/hospital patient visits utilizing a point of sale computer system.
  • Promptly and graciously answer phone calls and retrieve messages in a timely manner.
  • Share historical information about Nemours Estate.
  • Acts as a liaison with drivers, interpreters, gardeners, housekeeping and other Nemours staff to provide, maintain and promote a positive guest experience.
  • Provide transportation via golfcart for guests (Driver's License Required)
  • Assist with greeting large bus groups at the Group Tour Center to ensure a smooth arrival and departure.
  • Attend all Nemours Estate required staff meetings and trainings.
  • Complete all annual trainings as required by Nemours.
  • Additional miscellaneous duties and responsibilities as may be assigned from time to time by employee's supervisor.

    • Requirements:
    • High School diploma or equivalent required
    • Must have excellent customer service
    • Valid driver's license required

    #LI-AE1
    About Us
    Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
    Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
    Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
    Learn more at Nemours.org .

    What Nemours Children's Health employees say

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    Hours and flexibility

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    Get the full story on Breakroom

    Nemours logo

    About Nemours

    Sourced by ZipRecruiter

    As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics, primary care practices, and school-based health centers in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts.

    Industry

    Health care and social assistance and hospitals

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Jacksonville, FL, US

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