Immediate need for a talented Application Support Analyst with experience in the Telecom Industry . This is an 11+ Months contract opportunity with long-term potential and is located Irving, TX. ...
61 Nelnet Application Support Analyst Jobs Hiring Near You
Immediate need for a talented Application Support Analyst with experience in the Telecom Industry . This is an 11+ Months contract opportunity with long-term potential and is located Irving, TX. ...
Nelnet Jobs Information
What is it like to work at Nelnet?
Nelnet is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.
As a leading provider of education and financial services, Nelnet has a diverse team structure with various departments, including education services, financial services, and technology, working together to achieve its mission of helping people access higher education and financial stability.
Working at Nelnet may appeal to candidates who are passionate about education and financial services, as the company offers opportunities for professional growth, flexible work arrangements, and a comprehensive benefits package, making it an attractive option for those seeking a stable and rewarding career.
As a leading provider of education and financial services, Nelnet has a diverse team structure with various departments, including education services, financial services, and technology, working together to achieve its mission of helping people access higher education and financial stability.
Working at Nelnet may appeal to candidates who are passionate about education and financial services, as the company offers opportunities for professional growth, flexible work arrangements, and a comprehensive benefits package, making it an attractive option for those seeking a stable and rewarding career.
What makes Nelnet an attractive place to work?
Nelnet is a leading provider of education and financial services, with a long history of innovation and commitment to helping students achieve their educational goals. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Nelnet, individuals can contribute to making a positive impact on the lives of students and families, while also advancing their own careers and skills in a rapidly evolving industry.
Do workers at Nelnet get paid breaks?
Yes. Most people get paid breaks.
91% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.
91% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and July 2026.
Does Nelnet pay people when they’re sick?
Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and July 2026.
At Nelnet, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and July 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from Nelnet affordable enough for their workers?
Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and July 2026.
83% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at Nelnet?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.
- 33% of people with changing schedules find out their shifts one week or less ahead of time.
- 8% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 42% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.
Do workers at Nelnet worry about hours?
Most people don’t worry about getting enough hours.
95% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
95% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Nelnet workers get to choose the shifts they work?
Most people get to choose which shifts they work.
81% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.
81% report that they have enough control over which shifts they work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it for Nelnet workers to change shifts?
Most people find it easy to change shifts.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and December 2025.
93% of people report that it’s easy to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and December 2025.
How easy is it to get time off at Nelnet?
Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.
91% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.
Do Nelnet managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.
Do jobs at Nelnet spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
5% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to take sick days at Nelnet?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.
Is a Nelnet job good for students?
Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.
Is working at Nelnet good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Nelnet feel treated with respect by their managers?
Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.
90% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people at Nelnet get to take their breaks without interruption?
Most people get breaks without interruption.
96% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.
96% of people report that they get to take their breaks without interruption.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and July 2026.
Is it stressful to work at Nelnet?
Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.
69% of people say they often feel stressed out at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Nelnet enjoy their jobs?
Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.
74% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.
Do people at Nelnet recommend working with their team?
Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get enough training when they start at Nelnet?
Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.
73% of people report they got enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and July 2026.
Do people get support to advance at Nelnet?
Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people think Nelnet’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers feel well informed about how Nelnet is doing?
Only some people feel well informed about how the company is doing.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.
42% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Application Support Analyst jobs?
What are the most popular jobs at Nelnet?
What are the most popular categories at Nelnet?
Job description
Immediate need for a talented Application Support Analyst with experience in the Telecom Industry. This is an 11+ Months contract opportunity with long-term potential and is located Irving, TX. Please review the job description below.
Job ID: 18-12347
Key Responsibilities:
Job ID: 18-12347
Key Responsibilities:
- The successful candidate will be responsible for the development and sustainment of the SQL Server PostgreSQL, ensuring its operational readiness (security, health and performance), executing data loads, and performing data modeling in support of multiple development teams.
- The database supports an enterprise application suite of program management tools.
- Must be capable of working independently and collaboratively.
- Manage SQL Server PostgreSQL databases through multiple product lifecycle environments, from development to mission-critical production systems.
- Installation, configuration and upgrading of PostgreSQL Microsoft SQL Server MySQL Oracle server software and related products.
- Establish and maintain sound backup and recovery policies and procedures.
- Take care of the Database design and implementation.
- Implement and maintain database security (create and maintain users and roles, assign privileges).
- Database tuning and performance monitoring.
- Application tuning and performance monitoring.
- Setup and maintain documentation and standards.
- Plan growth and changes (capacity planning).
- Work as part of a team and provide 24×7 supports when required.
- Do general technical trouble shooting and give consultation to development teams.
- Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
- Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations.
- Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
- Refine and automate regular processes, track issues, and document changes.
- Assist developers with complex query tuning and schema refinement.
- Provide 24x7 support for critical production systems.
- Provide standard operation support; validating backup restore, performance monitoring, system availability and evaluating logs.
- Perform scheduled maintenance and support release deployment activities after hours.
- Share domain and technical expertise, providing technical mentorship and cross-training to 7+ years MS SQL and PostgreSQL Server Administration experience required.
- Experience with AWS and Aurora PostgreSQL system services and tools.
- Experience with AWS and preferable certification in Solutions Architect and/or System Operations Administration.
- Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
- Experience working with Windows server, including Active Directory.