4 Ms Customer Service Representative Jobs Hiring Near You

MS Companies is seeking a highly motivated Bilingual Quality Supervisor who can manage a team of inspectors, maintain customer satisfaction, while using our proprietary technology. The successful candidate will be experienced in managing a team and have excellent communication skills. We offer comprehensive insurance and benefits and competitive salaries and bonuses, so this represents an excellent opportunity for the right professional.

Desired Experience

• 2-3 years’ experience in leading/supervising employees (min 5 employees) in manufacturing/light industrial environment.
• Disciplined approach to managing responsibilities
• Proven self-starter looking for autonomy to set and achieve goals
• Customer service/relationship management expertise
• Bilingual-English/Spanish- "Must be Fluent in English"
• Flexibility to work any area on the assigned shift

Job Summary and Benefits:

• Shift: 2nd Shift
• Pay Rate: $24.50/hr
• Weekly Pay (Daily Pay Available)
• Percentage of Travel: 0% 
• $100 Referral Bonus
• Comprehensive Insurance and Benefit Packages!
• Opportunity for Career Growth and Development!
• Join a rapidly growing, technology focused team

Responsibilities

• Maintain safe & clean work environments
• Develop work instructions
• Provide quality manufacturing support by compiling, initiating, sorting, and analyzing production records and suggesting cost reductions
• Maintain quality by monitoring the process, control points, equipment, and personnel
• Communicate expectations to employees, monitor and appraise job results, enforce systems, policies, and procedures
• Maintain collaborative relationships with customers
• Coaching, counseling, and disciplining employees as required
• Complete production plan by scheduling and assigning personnel as necessary
• Maintain quality staff and service by training employees
• Enter time, data, and other business inputs into automated system in an accurate and timely fashion to maintain customer satisfaction and employee morale
• Resolve personnel problems by employee complaints and collaborate with HR

Are you ready to kick-start your career? MS Companies, recognized by Inc. 5000 as one of the fastest growing in the nation, takes pride in helping you achieve your career goals. With our proprietary technology including our employee engagement app and digital time-entry platform, you can propel your career to new heights. Take control of your future. Apply now.

MS Companies is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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