Sales & Service Representative
Toledo, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
60 Mrc Global Customer Service Manager Jobs Hiring Near You
Sales & Service Representative
Toledo, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Dedicated Account Manager
La Porte, TX · On-site
Ability to learn MRC Global business processes and MRC Global-specific software. * Customer service ... Excellent verbal and written communication skills, organizational and time management. * The ...
Dedicated Account Manager
La Porte, TX · On-site
Ability to learn MRC Global business processes and MRC Global-specific software. * Customer service ... Excellent verbal and written communication skills, organizational and time management. * The ...
Sales & Service Representative
Toledo, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Toledo, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Stow, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Stow, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Stow, OH · On-site
The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Sales & Service Representative
Stow, OH · On-site
The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Sales & Service Representative
Hobbs, NM · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Hobbs, NM · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Toledo, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Sales & Service Representative
Toledo, OH · On-site
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience. * Service next-level customer needs, including orders involving ...
Regional Warehouse Manager
Monessen, PA · On-site
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as ... Ability to travel to MRC branches and customer locations commonly staying away at two week periods ...
Regional Warehouse Manager
Monessen, PA · On-site
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as ... Ability to travel to MRC branches and customer locations commonly staying away at two week periods ...
Driver DOT Med Card/Warehouse
Lebanon, TN · On-site
$16.50 - $19.75/hr
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as ... Deliver material to customers on time, providing excellent customer service. * Unload material ...
Driver DOT Med Card/Warehouse
Lebanon, TN · On-site
$16.50 - $19.75/hr
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as ... Deliver material to customers on time, providing excellent customer service. * Unload material ...
MRC Global Jobs Information
Do workers at MRC Global get paid breaks?
Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.
75% of people say they get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and July 2026.
Does MRC Global pay people when they’re sick?
Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
At MRC Global, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
86% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.
86% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from MRC Global affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people get paid time off at MRC Global?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.
Do workers at MRC Global worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and October 2025.
92% of people report they don’t worry about getting enough hours.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and October 2025.
Do MRC Global workers get to choose the shifts they work?
Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it to get time off at MRC Global?
Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
91% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
Do MRC Global managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and October 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and October 2025.
Do jobs at MRC Global spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and October 2025.
How easy is it to take sick days at MRC Global?
Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at MRC Global good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and July 2026.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between April 2025 and July 2026.
Do people at MRC Global feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at MRC Global get to take their breaks without interruption?
Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
83% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
Is it stressful to work at MRC Global?
Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
67% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at MRC Global enjoy their jobs?
Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and July 2026.
72% of people report they enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at MRC Global recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get enough training when they start at MRC Global?
Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
42% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people get support to advance at MRC Global?
Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.
Do people think MRC Global’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.
Do workers feel well informed about how MRC Global is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Manager jobs?
What are the most popular jobs at Mrc Global?
What are the most popular categories at Mrc Global?
MRC Global rating
8.6
Based on 24 frontline employees who took The Breakroom Quiz
54th of 429 rated retail wholesalers
Job description
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Required Experience
Skills & Abilities
Working Conditions
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
Job Purpose
The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
- Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally.
- Build quotes that simultaneously create value for the customer and profitability for MRC Global.
- Identify and actively pursue sales opportunities to contribute to overall sales growth.
- Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
- Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
- Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
- Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
- Communicate status proactively with the customer and adjust product sourcing efforts if needed.
- Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
- Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
- Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
- Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
- Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
- Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
Required Experience
- One (1) or more years of experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
- OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
- Must have a current, valid driver's license and acceptable record at all times.
Skills & Abilities
- Competent in the use of computers and software applications.
- Ability to communicate and promote ideas and transfer detailed knowledge to others.
- Ability to effectively present information in one-on-one and small group situations.
- Attention to detail and work with a sense of urgency.
Working Conditions
- Frequent driving/traveling.
- Able to interact with others frequently.
- Most work is performed at a desk or in front of a computer.
- Able to sit/stand for long periods of time.
- For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
- Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
What MRC Global employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About MRC Global
Sourced by ZipRecruiter
Industry
Oil and gas extraction
Company size
1,001 - 5,000 Employees
Headquarters location
Houston, TX, US
Year founded
1921