Moveworks
Moveworks

60 Moveworks Customer Support Representative Jobs Hiring Near You

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative DocStation is a cloud-based healthcare software platform built for pharmacies. We help pharmacists deliver clinical services, manage medical billing, and get paid for ...

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service ...

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer ...

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

Customer Support Representative Customer Support Rep Pay Rate: $23/HR Location: 1100 Technology Dr, Jackson, MI 49201 Job Purpose: Manage customer service through the order fulfillment process. The ...

Customer Support Representative

San Jose, CA · On-site

$18.75 - $25.50/hr

As a Customer Support Representative, you will be the first to talk to our clients when they call to request service information or follow up on a project. The ideal candidate has experience in ...

Customer Support Representative

Bloomsburg, PA

$14.50 - $19.75/hr

Customer Support Representative Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Customer Support Representative to join our team ...

Customer Support Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

The Customer Support Representative is responsible for providing technical and customer service assistance, including but not limited to hardware, software, applications, memberships, billing, and ...

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track ...

Customer Support Representative The Customer Support Representative (CSR) is the primary point of contact for customer service inquiries as the account manager. The CSR's job is to assist the ...

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

CUSTOMER SUPPORT REP

Gretna, NE · On-site

$15.75 - $20.25/hr

The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The position works under the direction ...

Showing results 41-60

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Customer Support Representative

Closinglock

Austin, TX • On-site

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Support Representative

We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer experience and serve as a customer advocate. You will play a key role in ensuring customer satisfaction by effectively troubleshooting issues, answering questions, and resolving concerns. This position will report to the Customer Support Team Lead and will play an integral role in developing a new, growing team.

What You'll Do:

  • Provide front-line support by responding to internal and external questions within agreed SLAs.
  • Resolve time-sensitive inquiries related to home closings with empathy and attention to detail
  • Take ownership of customer issues and communicate updates and resolutions.
  • Help customers gain value from our software by understanding their needs and successfully resolving inquiries.
  • Show customers we care by creating a consistent customer experience.
  • Identify solutions for inquiries over phone, email and live chat.
  • Collaborate with development and product to resolve escalated issues.
  • Deliver customer feedback and requests to product.
  • Contribute to internal and external documentation
  • Assist with updating customer documents to include basic HTML and templating (training provided)

What We're Looking For:

  • Minimum 2 years of experience in customer or technical support
  • Excellent written and verbal communication skills
  • Strong interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and analytical skills
  • Ability to prioritize tasks and manage multiple inquiries effectively
  • Experience with ticketing in Salesforce, Intercom, or similar CRM
  • A positive and proactive attitude with a commitment to exceeding customer expectations
  • Comfortable with learning new technologies, like basic html

This is a full-time, in-person position in our Austin, TX office.

Perks & Benefits

  • Competitive salary
  • Equity compensation
  • Medical, dental, vision, and life insurance
  • Unlimited PTO
  • 401(k) match
  • Maternity/paternity leave
  • Fully-subsidized downtown parking
  • Weekly lunch stipend
  • Full access to onsite gym and locker rooms
  • Monthly team get-togethers (Lunches, social events, sports outings, etc)

Closinglock is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.