6 Mood Media Client Services Representative Jobs Hiring Near You

About Mood:

Mood Media is the world’s leading experiential media company, optimizing on-premise retail customer experience and driving significant value for businesses and brands worldwide. With the most comprehensive suite of fully integrated solutions, Mood leverages advanced digital technology, curated and original creative content, and design expertise to make every shopping and guest experience more personal and engaging. Serving more than 500,000 customer locations in over 140 countries, Mood reaches 165 million+ consumers each day.

General Summary:

The Project Coordinator is accountable and responsible for coordinating the client installation experience for In-store Media Solutions to help enhance our brand image.

Essential Job Functions and Responsibilities:

• Coordinate the successful installation of our renowned sound systems, music platforms, visual platforms and sensory branding equipment.
• Effectively communicate with construction contractors and/or on-site contacts to ensure on-time installations.
• Be familiar with different stages of the construction process for multiple jobs occurring simultaneously.
• Coordinate the delivery of equipment to arrive in advance of an on-time system installation and, as needed negotiate labor rates with our field operations network.
• Act as liaison between Mood Media and a globally recognized name brand client base, ensuring newly built or remodeled locations are installed according to client expectations and engineering designs.
• Interact and utilize our Engineering and Field Operations Department resources to maintain systems integrity and client’s expectations.
• Accurately maintain multiple client account databases to positively impact visibility throughout the company
• Execute mass uploads to create orders and service requests as needed.
• Assist Senior Project Managers and Project Managers on assigned projects or client assignments
• Other duties as assigned by management

Essential Job Qualifications:

High School (or GED) Required

Equivalent Experience:

2+ years' experience in Project Coordination or similar fields like event planning.

4-year degree is preferred

Knowledge/Skills/Abilities

• Familiarity with construction and engineering terminology and/or process is a plus
• Previous working knowledge of Oracle EBS and/or Oracle Service Cloud is preferred
• Strong communication, negotiation skills and customer service skills are imperative
• Ability to facilitate scheduled deadlines and manage multiple projects
• Ability to solve problems quickly and effectively
• Ability to utilize creative skills effectively
• Superior organizational skills
• Basic Excel user experience
• Able to use full Google Suite

For further information about Mood Media, please visit www.moodmedia.com.

Mood Media is an Equal Opportunity Employer. All qualified applicants will be considered for employment based on objective work-related criteria, without discrimination based on age, disability, ethnic origin, gender, marital status, race, religion, responsibility for dependents, sexual orientation, gender identity, or other characteristics protected by applicable governing laws.