Moderna
Moderna

66 Moderna Customer Service Representative Jobs Hiring Near You

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Moderna Jobs Information

What is it like to work at Moderna?

Moderna is a dynamic and innovative biotechnology company that prioritizes collaboration, creativity, and a sense of urgency in its work culture. The company's mission-driven environment is characterized by a flat organizational structure, open communication, and a focus on rapid innovation, with employees working in state-of-the-art facilities and collaborating across disciplines to develop groundbreaking mRNA-based therapies. For those passionate about advancing healthcare and making a meaningful impact, working at Moderna offers the opportunity to be part of a pioneering team driving cutting-edge scientific discoveries and transforming the future of medicine.

What makes Moderna an attractive place to work?

Moderna is a leading biotechnology company at the forefront of mRNA technology, pioneering innovative treatments and vaccines for various diseases. The company's workplace is characterized by a culture of collaboration, innovation, and agility, with opportunities for employees to work on cutting-edge projects and contribute to groundbreaking research. Joining Moderna offers the chance to be part of a dynamic team that is shaping the future of healthcare, with opportunities for professional growth, skill development, and making a meaningful impact on people's lives.

Do workers at Moderna get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Does Moderna pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Is the health insurance from Moderna affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and March 2026.

Do workers at Moderna worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Moderna workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Moderna?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Moderna managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Moderna spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Moderna?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Moderna feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Moderna get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Moderna?

Some people feel stressed here.
43% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Moderna enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Moderna recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Moderna?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Moderna?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and June 2025.

Do people think Moderna’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
57% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Moderna is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Moderna in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 1% Hybrid, and 62% Remote job distribution.

CSR Customer Service Representative

Baton Rouge, LA • On-site

Gas Express LLC
Retail • 51 - 200 employees

$12.50 - $17/hr

Full-time

Re-posted 9 days ago


Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR’s.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to’s.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.