What are the key skills and qualifications needed to thrive as a Server, and why are they important?
To thrive as a Server, you need strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment, typically with a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and basic food safety or alcohol service certifications are often required. Exceptional communication, teamwork, and problem-solving skills help servers create positive dining experiences and handle guest concerns gracefully. These skills ensure efficient service, satisfied guests, and contribute to the overall success of the restaurant.
What are some common challenges servers face during peak hours, and how can they effectively manage them?
During busy meal times, servers often handle multiple tables, special requests, and time-sensitive orders simultaneously. Managing these challenges requires strong organizational skills, clear communication with kitchen staff and fellow servers, and the ability to remain calm under pressure. Many successful servers use strategies like prioritizing tasks, using order pads effectively, and checking in with guests regularly to ensure smooth service and customer satisfaction.
What are servers in a restaurant?
Servers, also known as waiters or waitresses, are hospitality professionals who take orders, serve food and drinks, and ensure guests have a positive dining experience in a restaurant. They are responsible for greeting customers, explaining menu items, answering questions, and handling payments. Servers often work in fast-paced environments and must provide friendly, attentive service to meet customer needs. Their role is essential in creating a welcoming atmosphere and ensuring customer satisfaction.
What is the difference between Server vs Waiter?
| Aspect | Server | Waiter |
|---|
| Credentials | No formal certification required | No formal certification required |
| Work Environment | Restaurants, cafes, catering events | Restaurants, cafes, catering events |
| Employer & Industry Usage | Commonly used in the hospitality industry | Commonly used in the hospitality industry |
| Job Role | Oversees entire dining experience, takes orders, handles payments | Serves food and drinks, takes orders, assists customers |
The term "Server" is a broader job title that includes various dining staff roles, while "Waiter" specifically refers to staff who primarily serve food and drinks. Both roles are common in the hospitality industry and share similar work environments, but "Server" often implies a more comprehensive set of responsibilities.
Do workers at MGM Resorts get paid breaks?
Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.
Does MGM Resorts pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.
At MGM Resorts, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.
Is the health insurance from MGM Resorts affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get paid time off at MGM Resorts?
Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
- 61% of people with changing schedules find out their shifts one week or less ahead of time.
- 24% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and May 2026.
Do workers at MGM Resorts worry about hours?
Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
Do MGM Resorts workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it for MGM Resorts workers to change shifts?
Some people find it hard to change shifts.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and May 2026.
How easy is it to get time off at MGM Resorts?
Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.
Do MGM Resorts managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers at MGM Resorts do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
78% of people report that they don’t do extra unpaid work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.
How easy is it to take sick days at MGM Resorts?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.
Is a MGM Resorts job good for students?
Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.
Is working at MGM Resorts good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.
Do people at MGM Resorts feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at MGM Resorts get to take their breaks without interruption?
Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at MGM Resorts?
Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at MGM Resorts enjoy their jobs?
Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at MGM Resorts recommend working with their team?
Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get enough training when they start at MGM Resorts?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people get support to advance at MGM Resorts?
Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people think MGM Resorts’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.
Do workers feel well informed about how MGM Resorts is doing?
Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Server jobs? What are the most popular jobs at Mgm Resorts? What are the most popular categories at Mgm Resorts? 