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MGM Resorts Jobs Information

Do workers at MGM Resorts get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between May 2025 and May 2026.

Does MGM Resorts pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
66% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

At MGM Resorts, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
64% of people say they have to use vacation days when they’re out sick.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from MGM Resorts affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at MGM Resorts?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 61% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 67 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at MGM Resorts worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MGM Resorts workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
34% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for MGM Resorts workers to change shifts?

Some people find it hard to change shifts.
62% of people report that it’s hard to change shifts if they need to.
Based on data from 68 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at MGM Resorts?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Do MGM Resorts managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at MGM Resorts do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
78% of people report that they don’t do extra unpaid work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at MGM Resorts?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a MGM Resorts job good for students?

Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at MGM Resorts good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at MGM Resorts feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MGM Resorts get to take their breaks without interruption?

Only some people get breaks without interruption.
35% of people report that their breaks get interrupted.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at MGM Resorts?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 68 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MGM Resorts enjoy their jobs?

Most people enjoy their job.
84% of people report they enjoy their job.
Based on data from 57 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at MGM Resorts recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 72 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at MGM Resorts?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at MGM Resorts?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think MGM Resorts’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how MGM Resorts is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular titles at Mgm Resorts?
What are the most popular cities for Mgm Resorts jobs?
What are the most popular states for Mgm Resorts jobs?
What are the most popular job types at Mgm Resorts?
What are the most popular categories at Mgm Resorts?
Infographic showing various job openings at Mgm Resorts in the United States as of May 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Physical job distribution.
Director Database Marketing- MGM Springfield

Director Database Marketing- MGM Springfield

MGM Resorts International

Springfield, MA • On-site

$103.90K - $138.60K/yr

Full-time

Dental, Vision, Life, Retirement

Posted 6 days ago

MGM Resorts rating

7.2

Company rating: 7.2 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

11th of 47 rated entertainment

Job description

Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Director Direct Marketing Operations executes all Direct Marketing campaigns and messaging tests. Acts as a liaison to support functions and works to optimize the execution of direct marketing campaigns. The Director Direct Marketing Operations will maintain a strong and productive relationship with partner, corporate, property, and vendor contacts. All duties are to be performed in accordance with departmental and MGM Resorts International policies, practices, and procedures.
THE DAY-TO-DAY:
  • Executes Direct Marketing strategy across properties covering gaming and non-gaming campaigns.
  • Oversees final deployment to customers and conducts final error check.
  • Establishes and fosters best practices that optimize database segmentation and campaign process.
  • Trains managers/specialists to ensure accurate and timely codification.
  • Drives "user adoption" of marketing technology; and collaborates with IT to troubleshoot issues.
  • Responsible for spot checking within campaigns and ensuring rules have been applied.
  • Reviews pacing reports and makes necessary adjustments to increase campaign effectiveness.
  • Manages test and learn campaigns, implements changes from key learnings.
  • Achieves Key Performance Indicators: Average execution time per campaign, percentage of on-time campaigns, satisfaction scores/internal feedback, delivery rate, spam percentage, and bounce percentage.
  • Coaches each employee to identify personal goals and developmental needs, identifying training needs as required; ensure each employee completes all required departmental and company training and conduct periodic performance evaluations.
  • Provides leadership for all reporting department's Human Resources responsibilities to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes that encompass the company's diversity commitment.

THE IDEAL CANDIDATE:
  • The ideal candidate holds a Bachelor's degree and has 4+ years of experience in marketing, casino, hospitality, or a related field. They bring expertise in direct marketing strategy, including customer segmentation, valuation, and reinvestment across gaming and non-gaming.
  • They have experience working across marketing functions and understand campaign financials and key performance drivers. They are data-driven, customer-focused, and able to develop targeted campaigns that drive engagement and revenue growth.

THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19384
Pay Range:
The pay range for this role is:
$103,900.00 - $138,600.00
This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company's incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!

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About MGM Resorts

Sourced by ZipRecruiter

MGM Resorts International (NYSE: MGM) is an S&P 500® global gaming and entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio encompasses 31 unique hotel and gaming destinations globally, including some of the most recognizable resort brands in the industry. The Company's 50/50 venture, BetMGM, LLC, offers U.S. sports betting and online gaming through market-leading brands, including BetMGM and partypoker, and the Company's subsidiary, LeoVegas AB, offers sports betting and online gaming through market-leading brands in several jurisdictions throughout Europe. The Company is currently pursuing targeted expansion in Asia through the integrated resort opportunity in Japan. Through its “Focused on What Matters: Embracing Humanity and Protecting the Planet” philosophy, MGM Resorts commits to creating a more sustainable future, while striving to make a bigger difference in the lives of its employees, guests, and in the communities where it operates. The global employees of MGM Resorts are proud of their company for being recognized as one of FORTUNE® Magazine's World's Most Admired Companies®

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Paradise, NV, US

Year founded

1962

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