60 Messer Customer Service Representative Jobs Hiring Near You

Position Summary:

As one of our Account Managers, you will be a key contributor to increasing territory profitability and revenue through an in depth understanding of your territory consisting of bulk gases and equipment. As an Account Manager, you will leverage Messer North America’s resources and processes to differentiate Messer by adding value through our unique Product Service Offerings.  Your primary responsibility will be to generate continuous profitable growth within the territory.  

Why Messer?

Messer is the world’s largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people—at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Key Activities:

Increase territory profitability and revenue through an in depth understanding of the territory. 

• Maintain an overall territory business strategy to proactively plan and measure success

• Manage an existing portfolio of clients and related agreements

• Develop new customer relationships and negotiate new agreements

• Manage price and cost recovery across the business

Prospecting from multiple sources to develop new business 

• Prospect and generate leads through multiple approaches, including but not limited to cold calls, trade shows, social media, leveraging internal/external sources to develop new customers and additional use opportunities with existing customers 

• Allocate time to network, qualify and follow up on leads

• Engage Messer’s Industry experts to identify and create value added solutions

Consistent use of Messer Pro Sales Tools 

• Qualify prospects to establish/evaluate stages (Sales Funnel) to determine viability and proper time/resource allocation. Maintain up to date opportunity roadmaps and account action plans

• Document relevant sales and customer activity including call reports, actions, and customer data in Messer’s CRM, SalesForce.com

Deep Customer & Competitor Insight 

• Understand customer values/priorities, business issues, and economic factors

• Accurately identifies prospect/customer account influencers and decision makers across sales process and records decision maker

Required Skills:

• Must be able to travel 30-40%. Position is Remote (At home and at Customer Sites) but must live within the territory.

• A high level of critical and innovative thinking, questioning skills are required to uncover issues and create value for customers

• A sense of urgency and responsiveness to take immediate action to resolve customer issues is required

• Must have a demonstrated sales track record applying deep customer insight, knowledge of competitive landscape, growing revenue, prospecting, negotiation, and closing abilities

• Strong business and financial acumen, proficient presentation skills and sound planning/organizing skills are essential

• Must be a self-starter that is achievement driven and able to perform both individually and within a team environment

• PC skills required including SalesForce or CRM equivalent, Microsoft Office with Excel and PowerPoint

• Internal Candidates: Messer Pro Certification desired

Basic Qualifications:

• Bachelor’s degree

• Minimum of 3 years of business-to-business (B2B) sales experience

• A technical background is required, demonstrated through either a relevant degree or sales experience in a technical, industrial, manufacturing, or scientific environment (e.g., gases, specialty chemicals, equipment, or related industries)

The salary range for this position is $84,000 - $112,000. 

About Messer:

Messer’s safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization – the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.