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Merry Maids
Merry Maids

62 Merry Maids Customer Relations Manager Jobs Hiring Near You

Merry Maids

Residential House Cleaner

Columbus, OH · On-site

$12 - $14/hr

Professionally clean customer homes using Merry Maids' unique cleaning procedures and products ... or manager. We take pleasure in improving our clients' lives by allowing them to spend more time ...

Merry Maids

Merry Maids Housekeeper

Reno, NV · On-site

$15/hr

Professionally clean customer homes using Merry Maids' unique cleaning procedures and products ... or manager. We take pleasure in improving our clients' lives by allowing them to spend more time ...

Merry Maids

Merry Maids Team Mate

Reno, NV · On-site

$13 - $16.25/hr

Professionally clean customer homes using Merry Maids' unique cleaning procedures and products ... or manager. We take pleasure in improving our clients' lives by allowing them to spend more time ...

Merry Maids

Merry Maids House Cleaner

Crown Point, IN · On-site

$15 - $19/hr

Professionally clean customer homes and small businesses using Merry Maids' unique cleaning ... or manager. We take pleasure in improving our clients' lives by allowing them to spend more time ...

Merry Maids

House Cleaner / Housekeeper / Maid

Denver, CO · On-site

$500/wk

For over 40 years, Merry Maids has created clean homes and given customers peace of mind. Our Merry ... or manager. We take pleasure in improving our clients' lives by allowing them to spend more time ...

Merry Maids

Housekeeper / Maid

Hudson, WI · On-site

$14.50 - $18.50/hr

Merry Maids Cleaning Professional Professionally clean customer homes using Merry Maids' unique ... or manager. We take pleasure in improving our clients' lives by allowing them to spend more time ...

Merry Maids

HOUSE CLEANER / HOUSEKEEPER

Mobile, AL · On-site

$13.50 - $19/hr

For over 40 years, Merry Maids has created clean homes and given customers peace of mind. As a ... Career advancement opportunities are available in training, quality assurance, office management ...

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Merry Maids Jobs Information

What is it like to work at Merry Maids?

Merry Maids is a cleaning services company that values teamwork and customer satisfaction, promoting a supportive and collaborative work environment.

As a team member, you would be part of a franchise-based structure, working closely with local owners and colleagues to provide high-quality cleaning services to residential and commercial clients. The company's mission is to deliver exceptional cleaning experiences that exceed customer expectations.

Working at Merry Maids may appeal to individuals who value flexibility, as the company often offers part-time and full-time scheduling options, allowing employees to balance work and personal responsibilities.

What makes Merry Maids an attractive place to work?

Merry Maids is a well-established and reputable cleaning services company with a long history of providing high-quality cleaning solutions to residential and commercial clients. The company offers a supportive and stable work environment, with opportunities for advancement and professional growth, as well as a collaborative team culture that values open communication and mutual respect. By joining Merry Maids, individuals can contribute to the company's mission of delivering exceptional customer service and experience a fulfilling career with opportunities for development and advancement.

Do workers at Merry Maids get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Merry Maids pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

At Merry Maids, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and June 2026.

Do part-time workers get paid time off at Merry Maids?

Most people who work part-time don’t get paid time off.
75% of people who work part-time say they don’t get paid time off
Based on data from 8 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Merry Maids?

Some people get paid time off from work.
43% of people say they don’t get paid time off.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at Merry Maids worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Merry Maids workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it for Merry Maids workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to get time off at Merry Maids?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Merry Maids managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
34% of people say their manager changes their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at Merry Maids spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
34% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at Merry Maids?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Merry Maids good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Merry Maids feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Merry Maids get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Merry Maids?

Some people feel stressed here.
58% of people say they often feel stressed at work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Merry Maids enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Merry Maids recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Merry Maids?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Merry Maids?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Merry Maids’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Merry Maids is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Relations Manager jobs?

What are the most popular jobs at Merry Maids?

What are the most popular categories at Merry Maids?

Infographic showing various Customer Relations Manager job openings at Merry Maids in the United States as of September 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Residential House Cleaner

Columbus, OH • On-site

Merry Maids
Personal Services • 1 - 5K employees
Learn more about Merry Maidsexternal

$12 - $14/hr

Full-time

Re-posted 29 days ago

Key responsibilities

  • Use Merry Maids' cleaning products and procedures to clean, sanitize, and deodorize homes, including bathrooms and kitchens.

  • Move furniture, vacuum, sweep, wash floors, and clean under and behind furniture to ensure thorough cleaning of all areas.

  • Transport cleaning products and equipment to and from homes and assist in maintaining cleaning equipment and supplies.

Merry Maids rating

5.6

Company rating: 5.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

28th of 62 rated cleaning companies

Job description

SUMMARY: Professionally clean customer homes using Merry Maids' unique cleaning procedures and products. Overall objectives are to leave the home looking and smelling freshly cleaned and groomed.
ESSENTIAL FUNCTIONS:
  • Uses Merry Maids' cleaning products and procedures to clean, dust cobwebs, cleaning all hanging light fixtures and dusting baseboards and windowsills each cleaning.
  • Uses Merry Maids' cleaning products and procedures to clean, sanitize, and deodorize all bathroom fixtures, showers, tubs, toilets, sinks, mirrors and vanities.
  • Uses Merry Maids' cleaning products and procedures to clean kitchen appliances, counters, cabinets, tables and chairs.
  • Vacuum stairways and vacuum or sweep and then wash all hard surface floors on hands and knees using Merry Maids' products and procedures.
  • Moves all reasonably moveable furniture in rooms to clean under and behind. Vacuums all upholstered furniture, including under all cushions each cleaning.
  • Carries cleaning products and equipment to and from office, vehicle, and customers' homes.
  • Assists in maintaining clean and fresh appearance of the office.
  • Assists Team Captain in refilling cleaning kit and performs required equipment maintenance at the end of the workday.
  • Contributes to a positive work climate with a pleasant attitude and contributes to the overall team effort of the company including being in uniform, dependable and on time.
  • Has respect and understanding for co-workers.
  • Contributes to the overall goal of maintaining quality customer service.
  • Attends and participates in weekly staff meetings.
  • Performs other reasonable, related duties as assigned or requested.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The attributes listed below are representative of the knowledge, skills and/or ability preferred for the position.
EDUCATION, EXPERIENCE, AND/OR TRAINING:
  • Ability to differentiate between variously colored cleaning products by identifying the color or product name.
  • Ability to define specific uses of cleaning products.
  • Ability to read cleaning instructions indicated on customized service reports.
  • Ability to communicate with the Team Captain to ensure the customers' expectations are met.

PRIMARY REQUIREMENTS:
  • Ability to drive to and from various job sites as needed.
  • Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew and cleaning solutions
  • Ability to lift and carry 20 pounds of equipment in and out of an average of 4 homes a day, but as many as 6 homes a day. This may include climbing stairs while carrying equipment. Ability to load and unload equipment from cars.
  • Ability to perform wet-work on the knees 60% of working time to clean kitchen and bathroom floors, showers and tubs; wipe countertops at waist height 20% of the time; bend for toilets and finishing showers and tubs at knee height 10% of the time; and reach shoulder height or above 10% of the time to finish the rooms.
  • Perform dry-work with the ability to reach, pull, and stoop to make beds 5% of the time; reach, lift and pull to operate a vacuum cleaner that weighs up to 12 pounds 60% of the time; carry and operate a portable vacuum that weighs 6 pounds (and can be strapped diagonally across the shoulder) 15% of the time; dust furniture from floor to overhead 20% of the time. Dusting will involve bending, stooping, reaching, kneeling, and moving small furniture.

LICENSES/CERTIFICATIONS:
  • Valid driver's license
  • Current liability insurance on automobile

OTHER CRITIERIA:
  • Ability to pass criminal background check
  • Ability to pass motor vehicle records check
  • Ability to pass drug screening

This Job Description is intended to describe the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Compensation: $12- $14 average per hour
Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life!
As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals - including becoming a team captain, trainer, quality assurance supervisor or manager.
We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers?
Apply today!
This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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