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Mercy Housing
Mercy Housing

60 Mercy Housing Resident Services Associate Jobs Hiring Near You

Mercy Housing

Maintenance Manager

San Francisco, CA · On-site

$20.50 - $23/hr

Company Description Mercy Housing is looking for people who want to create a more humane world ... We believe that affordable housing and supportive programs improve the economic status of residents ...

Mercy Housing

Maintenance Manager

San Francisco, CA · On-site

$20.50 - $23/hr

Company Description Mercy Housing is looking for people who want to create a more humane world ... We believe that affordable housing and supportive programs improve the economic status of residents ...

Mercy Housing, Inc.

Community Health Promoter

Chicago, IL · On-site

$20 - $22/hr

Works with other Resident Services and Housing Property Staff and Partnering Entities to conduct ... Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we ...

Mercy Housing, Inc.

Community Health Promoter

Chicago, IL · On-site

$20 - $22/hr

Works with other Resident Services and Housing Property Staff and Partnering Entities to conduct ... Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we ...

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Mercy Housing Jobs Information

What is it like to work at Mercy Housing?

Mercy Housing is a mission-driven organization that values compassion, collaboration, and community, fostering a culture of empathy and social responsibility among its employees.

As a nonprofit developer, manager, and advocate for affordable housing, Mercy Housing employs a diverse team of professionals, including property managers, program coordinators, and development specialists, who work together to provide supportive services and stable housing to low-income individuals and families. The organization's work environment is dynamic and fast-paced, with opportunities for professional growth and development.

Working at Mercy Housing may appeal to individuals who are passionate about creating positive social change, have a strong commitment to community development, and are motivated by the organization's mission to provide affordable housing and supportive services to those in need.

What makes Mercy Housing an attractive place to work?

Mercy Housing is a leading nonprofit affordable housing organization that has been a trusted name in the industry for over 40 years, dedicated to providing safe and affordable housing to low-income families, seniors, and individuals with special needs. As an employer, Mercy Housing offers a collaborative and supportive work environment that values innovation, teamwork, and work-life balance, with opportunities for professional growth and development in a stable and mission-driven organization. By joining Mercy Housing, individuals can contribute to making a meaningful impact in their communities and develop their skills in a dynamic and values-driven workplace.

Do workers at Mercy Housing get paid breaks?

Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

Does Mercy Housing pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

At Mercy Housing, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Mercy Housing affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and November 2025.

Do people get paid time off at Mercy Housing?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and March 2026.

How easy is it to get time off at Mercy Housing?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Mercy Housing?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Mercy Housing feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Mercy Housing get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Mercy Housing?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Mercy Housing enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Mercy Housing recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Mercy Housing?

Most people didn’t get enough training when they started.
86% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Mercy Housing?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people think Mercy Housing’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers feel well informed about how Mercy Housing is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

What other companies are hiring for Resident Services Associate jobs?

What are the most popular jobs at Mercy Housing?

What are the most popular categories at Mercy Housing?

Infographic showing various Resident Services Associate job openings at Mercy Housing in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 94% Physical, and 6% Hybrid job distribution.

Property Manager - The Northern

Mercy Housing, Inc.

Tacoma, WA • On-site

$33 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Mercy Housing rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

47th of 205 rated real estate companies

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do-from empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities.
The Property Manager will provide leadership to site staff, direction for building operations, customer service, resident relations, property budget management, rent collections, leasing, compliance and guidance on maintenance priorities. We are looking applicable experience in management and customer service.
This position will lead operations at The Northern, a new affordable housing community in Tacoma.
We encourage candidates with lived experience to apply. This is an on-site position.
PAY: $33-34/hour, dependent on experience.
Benefits:
  • Early close Fridays (3 paid hours each Friday)
  • Early close prior to a holiday (3 paid hours)
  • Paid Time off between Christmas and New Year's Holiday
  • Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
  • 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
  • 403b + match
  • Paid Volunteer Time
  • Paid Parental Leave and Care Giver Leave
  • Paid Life Insurance
  • Free Employee Assistance Plan
  • Free Basic Dental
  • Pet Insurance options

Duties
  • Deliver great customer service to residents in partnership with Assistant Property Manager, Maintenance, and Resident Services staff.
  • Rent collection, ensure timely payments and achievement of collection benchmarks.
  • Maintain occupancy rates at or above budgeted targets by actively managing leasing strategies.
  • Manage property operations within approved budget parameters and identifies opportunities for cost savings.
  • Regularly reviews and controls property expenses to align with budget goals.
  • Drive performance to meet or exceed Controllable Net Operating Income (CNOI) objectives.
  • Monitor and ensure compliance with regulatory requirements, including resident files, annual and interim recertifications, and all necessary documentation.
  • Other duties as assigned.

Minimum Qualifications of Position
  • High school diploma or equivalent.
  • Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.
  • Experience being accountable for financials.
  • Previous housing or property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
  • Legally operate a motor vehicle (valid driver's license).

Preferred Qualifications of Position
  • Professional certification in property or affordable housing management.
  • Minimum two (2) years of administrative, accounting, customer service, and/or supervisory experience.

Knowledge and Skills
  • Comprehend and communicate in the English language both orally and in writing.
  • Legally operate a motor vehicle (valid driver's license).
  • Proficient with Microsoft Office.

This is a brief description summarizing the abilities needed for the position.
Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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