Part Time Call Center
Eau Claire, WI · On-site
$16.35/hr
Process sales and special orders based on Customer requests and need * Provide clarification on ... Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
1 Menard Hardware Sales Associate Jobs Hiring Near You
Part Time Call Center
Eau Claire, WI · On-site
$16.35/hr
Process sales and special orders based on Customer requests and need * Provide clarification on ... Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
Menard Jobs Information
What is it like to work at Menard?
Menard, Inc. is a privately-held construction materials company that values a culture of innovation, customer satisfaction, and community involvement. The company operates a decentralized structure, with a strong focus on local decision-making and employee empowerment, allowing teams to work closely with customers and respond to their needs in a timely manner. Working at Menard may appeal to individuals who value a dynamic work environment, opportunities for professional growth, and the chance to contribute to a company that prioritizes customer satisfaction and community engagement.
What makes Menard an attractive place to work?
Menard is a leading supplier of building materials and construction services, with a strong reputation for quality and reliability in the industry. The company offers a stable work environment with opportunities for professional growth and development, as well as a collaborative culture that encourages teamwork and innovation. By joining Menard, individuals can contribute to the company's mission of providing exceptional products and services to customers, while also advancing their own careers and skills.
Do workers at Menards get paid breaks?
Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 104 people who took the Breakroom Quiz between February 2026 and August 2026.
76% of people say they get paid breaks.
Based on data from 104 people who took the Breakroom Quiz between February 2026 and August 2026.
Does Menards pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 110 people who took the Breakroom Quiz between February 2026 and August 2026.
82% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 110 people who took the Breakroom Quiz between February 2026 and August 2026.
At Menards, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 72 people who took the Breakroom Quiz between January 2026 and July 2026.
67% of people say they have to use vacation days when they’re out sick.
Based on data from 72 people who took the Breakroom Quiz between January 2026 and July 2026.
Are part-time workers able to get health insurance from Menards?
Most people who work part-time can't get health insurance.
70% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 79 people who took the Breakroom Quiz between November 2024 and March 2025.
70% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 79 people who took the Breakroom Quiz between November 2024 and March 2025.
Do part-time workers get paid time off at Menards?
Only some people who work part-time get paid time off.
58% of people who work part-time say they don’t get paid time off
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.
58% of people who work part-time say they don’t get paid time off
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Menards affordable enough for their workers?
Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.
67% of people say the health insurance costs are okay
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Menards?
Some people get paid time off from work.
34% of people say they don’t get paid time off.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.
34% of people say they don’t get paid time off.
Based on data from 108 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
- 8% of people with changing schedules find out their shifts one week or less ahead of time.
- 29% of people with changing schedules find out their shifts two weeks ahead of time.
- 61% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Menards worry about hours?
Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.
72% of people report they don’t worry about getting enough hours.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Menards workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.
39% report that they don’t have enough control over which shifts they work.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Menards workers to change shifts?
Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Menards?
Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and August 2026.
77% of people report it’s easy to get time off.
Based on data from 91 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Menards managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Menards spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
4% of people report that their job takes up time that they don’t get paid for.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.
4% of people report that their job takes up time that they don’t get paid for.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Menards?
Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Menards job good for students?
Most students say this is a good place to work if you’re studying.
89% of students report this is a good place to work if you’re studying.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of students report this is a good place to work if you’re studying.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.
Is working at Menards good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Menards feel treated with respect by their managers?
Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
73% of people say they’re treated with respect by their managers.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Menards get to take their breaks without interruption?
Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 106 people who took the Breakroom Quiz between February 2026 and August 2026.
81% of people report that they get to take their breaks without interruption.
Based on data from 106 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Menards?
Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
65% of people say they often feel stressed out at work.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Menards enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 94 people who took the Breakroom Quiz between February 2026 and August 2026.
71% of people report they enjoy their job.
Based on data from 94 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Menards recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Menards?
Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 107 people who took the Breakroom Quiz between February 2026 and August 2026.
36% of people report they didn’t get enough training when they started working here.
Based on data from 107 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Menards?
Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 99 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Menards’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 97 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Menards is doing?
Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 103 people who took the Breakroom Quiz between February 2026 and August 2026.
What are the most popular jobs at Menard?
What are the most popular categories at Menard?
$16.35/hr
Part-time
Medical, Dental
Posted 25 days ago
Menards rating
7.3
Based on 975 frontline employees who took The Breakroom Quiz
11th of 51 rated home improvement retailers
Job description
Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner!
CALL CENTER PRIMARY RESPONSIBILITIES:
Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
- Process sales and special orders based on Customer requests and need
- Provide clarification on Menards return policies and process returns accurately
- Ability to work both independently and on a team in a fast-paced work environment
- Ability to solve customer concerns and provide effective solutions in timely manner
Call Center hours of Operations are Sunday – Saturday 7:00am – 7:00pm.
Part Time: starting at $16.35/hour
- Flexible scheduling during Call Center hours of operation
- PM availability preferred,
- weekend availability is required
Additional Requirements:
- Must be able to work ONSITE at the General Office in Eau Claire, WI
- Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
- Opportunities to work occasional overtime including weekends and holidays
- High school diploma or equivalent
- Strong customer service skills and the ability to handle customer inquiries in a professional manner
BENEFITS:
- Extra $3 per hour for weekend shifts
- Flexible Scheduling
- Store Discount
- Profit Sharing
- Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
- Medical Insurance and Dental Plans
- On-the-job training
- Advancement Opportunities
Menards Call Center Team Members work as a Team with one goal in mind – Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!
About Menard
Sourced by ZipRecruiter
A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Truax, WI, US
Year founded
1958