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60 Mcc Label Customer Service Representative Jobs Hiring Near You

Multi-Color Corporation

Kitter - 2nd Shift

Mason, OH · On-site

$15 - $17.25/hr

... an Industry Leader Multi-Color Corporation is the world's largest prime label and packaging ... Match, mix, and prepare color to customer supplied samples or Pantone color guides. * Communicate ...

Multi-Color Corporation

Slitter Operator

Clarksville, TN · On-site

$15.50 - $18.50/hr

Sets up rewind machine to cut and rewind specific counts per customer order * Runs orders, fills ... LI - LI-SH1 For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the ...

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Multi-Color Jobs Information

Do workers at MCC Label get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Does MCC Label pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

At MCC Label, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
52% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from MCC Label affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at MCC Label?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at MCC Label worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.

Do MCC Label workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for MCC Label workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at MCC Label?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do MCC Label managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at MCC Label spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at MCC Label?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at MCC Label good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at MCC Label feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at MCC Label get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at MCC Label?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at MCC Label enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at MCC Label recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at MCC Label?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at MCC Label?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think MCC Label’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how MCC Label is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Mcc Label?

Business Systems Product Manager

Multi-Color Corporation

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

MCC Label rating

7.4

Company rating: 7.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 122 rated packaging manufacturers

Job description

Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The IT Product Manager - Customer Service & Marketing is responsible for defining and driving the product strategy, roadmap, and delivery for MCC Label's Salesforce platform supporting Customer Service and Marketing capabilities. This role partners closely with Customer Service, Marketing, and Commercial Excellence leadership to ensure technology investments deliver measurable business value and enhance customer experience.
This position owns the end-to-end product lifecycle, from vision and roadmap through execution and continuous improvement. The Product Manager prioritizes initiatives based on business impact, aligns stakeholders, and ensures delivery of scalable, efficient solutions that improve service operations and marketing effectiveness.
Why work at MCC:
  • Compensation: Competitive Compensation
  • Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
  • Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating holidays

Responsibilities
  • Responsible for the total cost of ownership of technology solutions, including platform costs, support, and ensuring appropriate return on new investments
  • Responsible for measurement and driving adoption of technology solutions
  • Must work cross-functionally with other IT organizations to ensure appropriate architecture standards are met, financially planning and forecasting completed in cycle, service management disciplines are followed, and standards for quality are met
  • Manage external resources utilized to support technology solutions
  • Maintain strong relationship with vendors of technology platforms
  • Define and maintain the product vision, strategy, and roadmap for Customer Service & Marketing capabilities
  • Stay on top of technology trends to proactively bring opportunities to business stakeholders.
  • Partner with business stakeholders to identify opportunities, define outcomes, and prioritize initiatives aligned to customer experience and business value
  • Translate business needs into clear product requirements and drive execution with technical teams
  • Lead cross-functional collaboration across Customer Service, Marketing, IT, and external partners
  • Ensure successful delivery of enhancements and strategic initiatives, with a focus on adoption, usability, and measurable impact
  • Responsible for ensuring appropriate change management related to technology solutions
  • Responsible for identification and measurement of KPIs related to technical platforms, capabilities and services for Customer Service & Marketing
  • Drive continuous improvement through data-driven insights, customer feedback, and performance metrics
  • Act as the primary point of accountability for product performance, scalability, and long-term evolution

Qualifications:
  • Experienced (2 years or more) in IT with responsibilities for CRM or ERP system configuration and support
  • Project Management experience and expertise
  • Business process, system and data analysis skills with business application project implementation experience.
  • Advanced technical ability to manage and support systems.
  • Experience with (but not necessarily expert in) Microsoft Windows, Windows Server and Database Technology.

This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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