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60 Mcc Label Customer Service Representative Jobs Hiring Near You

Multi-Color Corporation

Order Entry Specialist

Batavia, OH · On-site

$16 - $20.75/hr

... by CSR. * Assists with special projects related to customer/item data management. * File daily ... Analytics expertise desired For over a century, Multi-Color Corporation (MCC) has crafted premium ...

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Multi-Color Jobs Information

Do workers at MCC Label get paid breaks?

Yes. Most people get paid breaks.
89% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.

Does MCC Label pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

At MCC Label, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
52% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from MCC Label affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at MCC Label?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 27% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at MCC Label worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and May 2026.

Do MCC Label workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
54% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for MCC Label workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at MCC Label?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

Do MCC Label managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at MCC Label spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at MCC Label?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at MCC Label good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at MCC Label feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at MCC Label get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at MCC Label?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at MCC Label enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at MCC Label recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at MCC Label?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at MCC Label?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think MCC Label’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how MCC Label is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Mcc Label?

Customer Service Representative

Multi-Color Corporation

Rochester, NY • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

MCC Label rating

7.4

Company rating: 7.4 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

52nd of 122 rated packaging manufacturers

Job description

Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
SUMMARY:
The Customer Service Team delivers MCCs World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments. This requires obtaining and utilizing an in-depth knowledge of our customers and the products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of MCC's business systems and exceptional communication skills.
Why work at MCC:
  • Competitive Compensation: $25-30/hr depending on experience
  • Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
  • Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays

RESPONSIBILITIES:
  • Provide World-Class Customer Service
    • Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
    • Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
    • Investigates the customer's issues and seeks information about the underlying needs of the customer beyond those initially expressed.
    • Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
    • Committed to expanding their knowledge of Fort Dearborn Company's products, services, and solutions.
  • Work collaboratively within the plant
    • Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a "good team player" by assisting other people within the plant when needed.
    • Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
  • Demonstrate World Class Customer Service by satisfactorily performing the following Key Performance Indicators.
    • Accuracy of orders and releases entered
    • Volume of orders and releases entered
    • Timeliness of orders and releases entered

#LI-SD1
#appcast
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com.
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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