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Do workers at MasterCorp get paid breaks?

No. Most people don’t get paid breaks.
70% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2026.

Does MasterCorp pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

At MasterCorp, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.

Is the health insurance from MasterCorp affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between October 2025 and May 2026.

Do people get paid time off at MasterCorp?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 83% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at MasterCorp worry about hours?

Some people worry about getting enough hours.
40% of people report they worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do MasterCorp workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for MasterCorp workers to change shifts?

Most people find it hard to change shifts.
71% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at MasterCorp?

Most people find it hard to get time off.
71% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do MasterCorp managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at MasterCorp spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
33% of people report that their job takes up time that they don’t get paid for.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at MasterCorp?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at MasterCorp good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
71% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at MasterCorp feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at MasterCorp get to take their breaks without interruption?

Only some people get breaks without interruption.
46% of people report that their breaks get interrupted.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at MasterCorp?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at MasterCorp enjoy their jobs?

Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at MasterCorp recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at MasterCorp?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at MasterCorp?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think MasterCorp’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how MasterCorp is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Operations Coordinator jobs?

What are the most popular jobs at Mastercorp?

What are the most popular categories at Mastercorp?

Infographic showing various Operations Coordinator job openings at Mastercorp in the United States as of September 2026, with employment types broken down into 29% Full Time, and 71% Part Time. Highlights an 100% Physical job distribution.

Customer Services Coordinator - Phoenix, Arizona

Phoenix, AZ • On-site

MasterCorp, Inc.
Traveler Accommodation • 5 - 10K employees
Learn more about MasterCorp, Inc.external

$17.75 - $23.25/hr

Full-time

Posted 11 days ago

MasterCorp rating

6.1

Company rating: 6.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don't miss out-APPLY TODAY!
Position Overview
The Customer Service Coordinator will interact with the MasterCorp Commercial Services' customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Interact with customers via telephone, email, online chat, work order system or in person to provide support and information provided by Operations.
  • Ensure that appropriate actions are taken to resolve customer's problems and concerns.
  • Maintain company CRM program with customer interactions with details of inquiries, complaints, or comments.
  • Printing and Updating Operations forms (CHR reports, cost center list, alarm sheet, check list, nightly logs).
  • Printing out Operation forms on request.
  • Create Blood Borne Pathogens (BBP) and Health Insurance Portability Accountability Act (HIPPA) certificates as needed.
  • Create and Send Agreements, Ancillary Proposals and Change Form Request as needed.
  • Serve as backup to receiving and placing orders for suppliers,
  • Distributes Uniforms.
  • Workday - Assist Associates with site-specific background authorization paperwork as necessary.
  • Send out job offer letters and assist new hires with completing New Hire paperwork and onboarding.
  • Perform initial new hire orientation and safety training.
  • Coordinate new hire's information and start date with field managers.

Experience and Education Requirements
  • High School Diploma/GED or equivalent combination of education and experience.
  • Minimum of eighteen (18) months of work experience, preferably in a customer service-related position.
  • Excellent communication skills, including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Physical Requirements:
This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the
essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

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About MasterCorp

Sourced by ZipRecruiter

MasterCorp, located in Orlando, FL, US, operates in the service industry as a leading provider of cleaning and management services. Pioneered on the principles of unparalleled customer service and quality assurance, the company has a well-established footprint nationwide. MasterCorp was founded decades ago with the prime focus of providing services for the vacations and hospitality industry. Today, it stands as a veritable behemoth in the service sector offering a wide range of personalized and professional solutions like cleaning services, frontline housekeeper training, and staffing management.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US

Year founded

1981

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