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64 Makeready Guest Services Associate Jobs Hiring Near You

Capital Vacations

Guest Services Associate

Saint George, UT · On-site

$14 - $17/hr

Guest Services Associate- Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt Purpose The Guest Services Associate represents the first point of contact with our guests and handles ...

whri

Guest Services Associate

Wisconsin Dells, WI

$13.50 - $16.50/hr

The Guest Services Associate position is responsible for registering and assigning rooms to guests, issuing room keys, transmitting and receiving message, keeping records of occupied rooms, and guest ...

whri

Guest Services Associate

Wisconsin Dells, WI · On-site

$13.50 - $16.50/hr

The Guest Services Associate position is responsible for registering and assigning rooms to guests, issuing room keys, transmitting and receiving message, keeping records of occupied rooms, and guest ...

Capital Vacations

Guest Services Associate

Saint George, UT

$14 - $17/hr

Guest Services Associate Front Office Reports To: Front Desk Manager FLSA Status: Non-Exempt Purpose The Guest Services Associate represents the first point of contact with our guests and handles all ...

whri

Guest Services Associate

Wisconsin Dells, WI · On-site

$13.50 - $16.50/hr

The Guest Services Associate position is responsible for registering and assigning rooms to guests, issuing room keys, transmitting and receiving message, keeping records of occupied rooms, and guest ...

whri

Guest Services Associate

Wisconsin Dells, WI

$13.50 - $16.50/hr

The Guest Services Associate position is responsible for registering and assigning rooms to guests, issuing room keys, transmitting and receiving message, keeping records of occupied rooms, and guest ...

Earth Fare

Guest Services Associate

Kansas City, MO · On-site

$14.50 - $17.50/hr

Guest Services Associate Four Points By Sheraton Kansas City Airport - Kansas City, MO 64153 Level Entry Position Type Full-Time/Part-Time Job Shift Night Category Hospitality - Hotel Description ...

Healthy Living

Guest Services Associate

Clifton Park, NY · On-site

$16.50 - $17.92/hr

For our Guest Services Associates, it's all about HOSPITALITY! They love to connect, serve, listen, and operate in a super busy, high energy part of the store. Our Guest Services team is the ...

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Infographic showing various Guest Services Associate job openings at Makeready in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% Physical job distribution.

Guest Services Associate

Capital Vacations

Saint George, UT • On-site

$14 - $17/hr

Other

Re-posted 16 days ago

Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Job description

Job Description - Non-Exempt
Position Title: Guest Services Associate- Front Office
Reports To: Front Desk Manager
FLSA Status: Non-Exempt
Purpose
The Guest Services Associate represents the first point of contact with our guests and handles all stages of their stay.
Principal Duties and Responsibilities
  • Responsibilities listed may not apply to all locations
  • Is responsible for the efficient and courteous operation of the front desk
  • Is responsible for checking guests in/out most efficiently and courteously. Collect balances and post appropriate room charges
  • Answers and transfers all calls from the switchboard using proper telephone etiquette
  • Answers guest questions about local restaurants and attractions
  • Makes courtesy calls and follow up calls to all guests' issues
  • Sends confirmation letters to owners/guests
  • Coordinates with all other departments to ensure a smooth response to guest's requests
  • Processes all incoming revenue from all departments daily
  • Opens and closes the credit card machines and cashier audit reports
  • Balances out cash drawer, processes advance deposits when making reservations, collects money and posts the transactions from other departments
  • Orders office supplies as needed
  • Prepares night audit daily
  • Enters maintenance and service requests in SPI promptly
  • Makes reservations most courteously and efficiently
  • Makes room moves and stay-over requests for guests as needed to ensure guest satisfaction
  • Runs reports and corrects errors before the guests checkin
  • Performs any other inventory management changes as directed by the supervisor or manager
  • Prepares check-in packets for the upcoming week
  • Makes rental calls to notify owners whether their villa rented or not
  • Responds to online reviews
  • Reconciles rentals for the previous month
  • Checks online travel agents for rental inbounds
  • Makes daily post office and banking runs
  • BlocksRCI points for unpaid accounts
  • ManagesRCI banking, membership changes, and cancellations
  • All other duties as assigned by management
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications, and Experience:
  • High School Diploma/ GED
  • Experience or comparable knowledge in the Resort/Hotel industry; Timeshare knowledge is preferred
Skills, Knowledge, and Abilities:
  • Basic computer skills
  • Close attention to detail
  • Excellent Customer Service skills with the ability to work under pressure
  • Bilingual is a plus
  • Active listener with the ability to solve problems
  • Ability to Work with minimal supervision
  • Excellent verbal and written communication skills
  • Flexible schedule -Ability to work evenings, holidays and weekends are a must
Shift: Additional hours may be necessary to cover shifts and meet deadlines
  • Regular Hours and Weekend
Travel:
  • None

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