24 Logitech Customer Service Representative Jobs Hiring Near You

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role

The Sr. Demand Planner plays an important role in connecting internal teams and customer demand insights to build accurate, actionable demand plans. This role supports the business by analyzing demand trends, interpreting market and channel signals, and partnering closely with cross-functional teams to improve forecast quality, inventory health, and service levels.

This position will support a product group and be responsible for managing the demand forecast at both Sell In and Sell Thru levels. The Demand Planner will contribute to the S&OP process and help drive category success from a supply chain perspective. You will work closely with Demand Planning leadership, regional category marketing, category finance, sales, and supply chain teams.

Your Contribution

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Just Do. These are the behaviors you'll need for success at Logitech. In this role, you will:

• Support the demand planning strategy for your assigned product group in alignment with business and financial goals for the North America region.
• Build strong cross-functional partnerships with sales, marketing, finance, and supply chain teams to gather inputs and improve forecast quality.
• Analyze demand signals, channel data, replenishment trends, and historical performance to develop product-level demand plans for up to 18 months.
• Prepare demand plan updates, scenario analyses, performance summaries, inventory insights, and risk and opportunity assessments for monthly S&OP and business review meetings.
• Build and maintain SKU-level demand forecasts for assigned product lines using analytical, statistical, and system-based planning tools.
• Monitor inventory levels and work with relevant teams to help mitigate supply shortages, excess inventory, and aging stock risks.
• Provide regular and ad hoc performance reporting with clear root cause analysis and recommendations for corrective and preventive actions.
• Support weekly, monthly, and quarterly demand planning cycles and help drive alignment across key business partners.
• Coordinate product lifecycle transitions, including New Product Introductions (NPI) and End-of-Life (EOL) planning, to support supply continuity and healthy inventory levels.
• Track key performance indicators such as forecast accuracy, bias, inventory turns, forecast value add, and service levels to identify opportunities for improvement.
• Contribute to the development, implementation, and continuous improvement of demand planning tools and processes to enhance forecast quality and team efficiency.
• Ensure planning activities align with global processes and support continuous improvement initiatives across systems, tools, and ways of working.
• Support onboarding and mentoring of new joiners, and help train team members on new tools, processes, and demand planning best practices to strengthen team capability and consistency.

Key Qualifications

For consideration, you must bring the following minimum skills and behaviors to our team:

• Bachelor's degree in Business, Operations Management, Supply Chain Management, Data Science, or a related field.
• Approximately 7-10 years of experience in demand planning, supply chain, business analytics, or a related function.
• Strong analytical and problem-solving capabilities, with the ability to translate data into actionable insights.
• Experience with forecasting, planning, and reporting tools such as MS Excel, VBA, SQL, Tableau, or similar data visualization and analytics tools.
• Planning system experience such as SAP, Kinaxis, or similar platforms is an advantage.
• Familiarity with statistical forecasting methods and an interest in applying advanced analytics and AI-enabled planning tools.
• Experience in consumer electronics, FMCG, or CPG environments is an advantage.
• Working knowledge of S&OP or integrated business planning processes.
• Demonstrated ability to make sound decisions in situations with incomplete or changing information.
• North America market, customer, and channel knowledge is preferred.
• Strong communication, collaboration, and stakeholder management skills.
• High sense of ownership, attention to detail, and a proactive, solution-oriented mindset.
• Self-motivated, organized, and results-oriented, with a strong team-first approach.

Compensation:

This position offers an annual base salary typically between $ 119,000 and $ 160,000.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

#LI-AL1

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.