23 Logitech Customer Service Representative Jobs Hiring Near You

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Role

We are seeking a visionary, growth-oriented Director of Product Management to lead, scale, and evolve our L4B Services portfolio. In this role, you will inherit a small but high-performing, team of Product Managers. Your mission will be to transform a successful foundational service offering into a massive, scalable expansion engine, targeting high double-digit revenue growth annually.

You will bridge the gap between hardware and software, driving the strategy for services that enhance our video collaboration ecosystem, making them indispensable to corporate IT and Facilities buyers worldwide.

Key Responsibilities

Strategy & Growth

• Own the Services Roadmap: Develop, maintain, and execute a comprehensive global roadmap for our revenue-generating service portfolio, aligned with overall corporate and video collaboration strategies.

• Drive High-Growth Revenue: Formulate and execute strategies to consistently achieve double-digit annual revenue growth for the services business.

• Market & Customer Intelligence: Lead extensive market research, competitor benchmarking, and customer & channel partners (distributors, MSPs, SIs, DMRs...) needs analysis to anticipate industry trends and define next-generation service offerings.

• Drive Commercial Viability: Guide the strategic direction of service offers, pricing, and packaging models to ensure high-velocity monetization across multiple routes to market.

Leadership & People Development

• Scale and Mentor the Team: Act as a player-coach to assist, guide, and mentor a growing team of Product Managers, elevating their skills in defining service offers and designing exceptional customer experiences.

• Foster a Culture of Innovation: Cultivate a high-performing, collaborative team environment built on clear ownership, continuous learning, and strategic execution.

Evangelism & Collaboration

• Be the Face of L4B Services: Act as the primary evangelist for the service business, building excitement and alignment with key enterprise customers, partners, and internal executive stakeholders.

• Cross-Functional Alignment: Work closely with Hardware Product Management, Software, Sales, Channel Leads, Customer Success, Operations, and Marketing to ensure seamless service delivery and go-to-market execution.

Qualifications & Experience

What We Are Looking For:

• Experience: Exceptional history of progressive, measurable impact in Product Management with a proven track record of scaling businesses beyond the initial start-up phase into established high-growth commercial engines.

• Enterprise Tech Savvy: Deep understanding of the B2B enterprise tech landscape and channel ecosystems. Proven experience selling to, or building solutions for, Corporate IT and Facilities and channel decision-makers is highly preferred.

• Leadership Provenance: Demonstrated experience building, managing, and mentoring product management teams. You know how to develop talent and scale a team alongside a growing business.

• Services/SaaS Background: Strong familiarity with recurring revenue models, service-level agreements (SLAs), support/lifecycle services, or software-as-a-service (SaaS) business models.

• Strategic Influence: Exceptional communication and presentation skills, with the ability to influence C-level executives internally and champion solutions to complex enterprise clients externally.

Location:

This is a hybrid position. The successful candidate is expected to work onsite at our San Jose, CA OR Irvine, Southern California office 2-3 days per week, with the remaining days remote. Specific onsite days will be coordinated with your manager and team.

Compensation:

This position offers an annual base salary typically between $ 203,000 and $ 284000, depending on location and experience.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

#LI-SN1

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.